Arlington Nissan

Hello all, this not a trustworthy dealership. They really want your down payment. They start off with a outrageous monthly payment to see if you can add more money down. They have hidden fees and They really want your down payment. They start off with a outrageous monthly payment to see if you can add more money down. They have hidden fees and purchase cost. You don’t have an option of having LoJack or Xzilon added to the price of your car. Make sure to build your car on their website so you can see their prep and delivery fees. Make sure they show you who you are financing with. They are not very transparent. Do not trust them!! More

Benson and the team are excellent. The work took a little longer than I would have hoped, but it was all good. The work took a little longer than I would have hoped, but it was all good. More

Me atendieron bien me gusto el trabajo Y su atención estoy agradecida x k ya ando manejando mi carro estoy agradecida x k ya ando manejando mi carro More

Do not waste your time and energy. Find your car somewhere else. I had seen the low ratings on yelp and was reassured by Skylar the process would be easy and pain free. I had to book a Find your car somewhere else. I had seen the low ratings on yelp and was reassured by Skylar the process would be easy and pain free. I had to book a flight to pick up my vehicle and stressed that I wanted to be able to get on the road quickly to drive back to St. Louis. When I got there even though I was paying cash I had to sit down with the finance guy.... He explained to me how the fees are actually "much lower" than other dealers and how they pre install LoJack on every vehicle and then you get to pay for it! Cannot say I love the fact they can likely still track me. Oh and I really loved the "delivery" fee when you fly to go get a vehicle and drive it home! They justified this telling me they were already losing money on the car and would list it for more tomorrow if I did not purchase it. (how sweet) I went to leave telling myself how much I wanted this specific car and how difficult it would be to find somewhere else and to just take the hit and get out of there. Once I got on the road I was delighted to see they only felt the need to give me about 7 gallons of gas... really nice after spending over $30K on a car. Naturally I had to stop for gas on my way home, and what do ya know the gas did not pump. When I went to get gas it would immediately click off after squeezing the handle for just a second. I took a video and immediately sent it to Skylar in which he told me he had no issues when he put the 7 gallons in the car... I drove to another pump and then another station, same issue. I had to squeeze the handle about a million times to get enough gas to get home. I then dealt with this issue for a few weeks until a dealer in St. Louis could take a look. They told me the previous owner likely drove off with the pump in their car and the plastic portion of where the gas goes in the tank broke off and all the pieces of plastic had fallen down in there. They removed the plastic out and replaced the top portion resolving the issue. I emailed Skylar and called him many times in which I got one response saying the issue "was not there when I bought the car and it was as is". The bill for the fix was $194.98... Pretty pathetic they could not return my calls and make things right over less than two hundred dollars. *** Please note after buying the car he called me tooo much. It was over the top annoying with the automated "is everything still great?" emails. Like putting gas in your car isn't a big deal or anything.... I even got an automated email to schedule an oil change. Not sure why I would drive hours for an oil change. Doubt anyone at Arlington Nissan is going to read this, but to someone considering this place save yourself the headache and think again. More

I brought my car in for an oil change and tire rotation. Brian was my advisor at Arlington Nissan. He suggested I include my cabin air filter and my transfer case fluids. He thoroughly explained these to me Brian was my advisor at Arlington Nissan. He suggested I include my cabin air filter and my transfer case fluids. He thoroughly explained these to me and I added them to my service. I waited for my car and he kept me informed as to where it was during the process. I also purchased new wiper blades and he thankfully put them on for me and I was on my way. I was a pleasant and easy service. More

Brian was extremely accommodating when I brought my car in for service, he connected me directly to a sales person when I made decision to purchase vs. repair. in for service, he connected me directly to a sales person when I made decision to purchase vs. repair. More

I went in to trade my car in and John was so helpful in getting me into a new vehicle! getting me into a new vehicle! More

James was more like a teacher than a salesman. He was wonderful and made this car buying experience great! He was wonderful and made this car buying experience great! More

Great service and detailed explanation from Benson (five stars). Both drivers from the shuttle were courteous. They were, however NOT safe when driving. Both drivers were playing inappropriate music a stars). Both drivers from the shuttle were courteous. They were, however NOT safe when driving. Both drivers were playing inappropriate music and changing the songs from their phone as they drove. To each their own when listening to types of music, but subjecting clients to listen to profanity is NOT professional NOR acceptable. I do not know their names. More

Service department was very friendly and professional. The parts needed for my vehicle 🚗 arrived quickly. My vehicle was returned to me cleaner then when I dropped it off. My experience over all with Arl The parts needed for my vehicle 🚗 arrived quickly. My vehicle was returned to me cleaner then when I dropped it off. My experience over all with Arlington nissan was truly awesome! More