Arlington Nissan
Arlington Heights, IL
Filter Reviews by Keyword
By Type
1,215 Reviews of Arlington Nissan
Salesman was professional and friendly. Worked with me without being pushy and I felt he got me the best price. I just need to talk to my husband before making a decision. without being pushy and I felt he got me the best price. I just need to talk to my husband before making a decision. More
They were straight forward and direct with the available stock and prices and did not pressure us,They simply took the time to explain what was unique or special about the vehicles. This approach sealed the stock and prices and did not pressure us,They simply took the time to explain what was unique or special about the vehicles. This approach sealed the deal and we ended up with the better equipped model . We knew what we wanted and had a price in mind to pay, so we worked from there.Nice people to deal with! Thanks. More
All the sales people and the manager Mike were very friendly and answered all of my questions. They seemed to want to help me get in the best car for me and my price range. They made me feel comfortabl friendly and answered all of my questions. They seemed to want to help me get in the best car for me and my price range. They made me feel comfortable and we have recommended this dealership to many of our friends and family.I am very happy with my new Altima. More
I went in looking to purchase a used car and was not certain of what I wanted to purchase or what was in my price range. The entire buying process and financing options were clearly explained to me certain of what I wanted to purchase or what was in my price range. The entire buying process and financing options were clearly explained to me in which I felt comfortable and certain I was making the perfect choice in vehicle and dealership! I will highly recommend Arlington Nissan to my friends and family! More
My experience with this dealership has been very unpleasant and I would not recommend purchasing a vehicle here. I paid full blue book price for a used Altima only to find out all 4 tires were comp unpleasant and I would not recommend purchasing a vehicle here. I paid full blue book price for a used Altima only to find out all 4 tires were completely worn and needed to be replaced immediately. I should have noticed this but I'm sure they were aware of it. I should have negotiated better as well, but again they could've been more fair. Lastly, I was talked into the full "bumper to bumper" used car warranty. The first thing that went wrong was a headlight + headlamp control unit that was NOT covered by this plan and cost $1100 to repair. I even talked to the head service manager about my negative experience, and apparently there was nothing he could do for me. I will not service or purchase a vehicle there ever again and would not recommend anyone else to do so. More
I went to this dealership b/c they put down 17,200 in a newspaper advertisement 2 times for the 2011 Nissan Rogue. Sure, I knew that was for the base model with FWD but I figured that the next option, whic newspaper advertisement 2 times for the 2011 Nissan Rogue. Sure, I knew that was for the base model with FWD but I figured that the next option, which is the base model with AWD would be about $1300 more, so I figured, hey, let's try and ask for 18,500 BASED ON THE ADVERTISEMENT. They were completely unwilling to do this. Then, I show them the truecar price quote for the car, which is around 20,100. They were willing to take this offer but not a dollar below even though a couple of other dealerships(who had no advertisements) were willing to be a bit more flexible and let down the price a little bit below the quoted price on truecar. These are the biggest crooks. Russian sales manager, Alex Levkovitch even admitted to us that the newspaper advertisement is a way to get people to come in, then they sucker people into paying higher prices than they normally would. This is a very deceptive, yet legal strategy. They got some fast talk sales managers who try to confuse the hell out of you but in the end, they fall way short of what they advertise. Then, when we left, they didn't care, they just let us leave without asking us back. They knew we were too smart for them and they knew that we caught on to their games. That's okay, they will get plenty of bad advertising from me for a long time to anybody that I come in contact with. Arlington Nissan is full of false advertising and false hopes. DO NOT GO TO THIS DEALERSHIP. You've been forewarned. If you put in an advertisement, you expect the dealership to honor it, not screw around. By the way, they don't include the added destination fees in their small print. This fleet manager was trying to tell me that the 17,200 didn't include destination fees and he couldn't show me where it was on the ad. Frikin crooks. More
I brought bu 2010 Maxima in because the brakes failed to stop the car. This happened twice - it did not happen every time I tried to stop. It would slow the car down to 3 MPH and then it would not stop un stop the car. This happened twice - it did not happen every time I tried to stop. It would slow the car down to 3 MPH and then it would not stop until I put it in park. All the dealer is willing to do is run their diagnostics. I expect more from a dealer - they should do whatever they have to do to fix the problem, not just to fix the problem efficiently. I will nevger trust Arlington Nissan again - and I currently own 2 card from there. More
I had a very unpleasant experience with this dealership. The staff was not very knowledgeble and we wasted many hours in vain. I would not recommend this dealership to anyone looking for a good new car sale The staff was not very knowledgeble and we wasted many hours in vain. I would not recommend this dealership to anyone looking for a good new car sales transaction. More
I took my new 2011 Nissan Murano that I did not purchase from this dealer. They happen to be one of the closer dealers to my home. I needed an adjustment to one of the settings with the auto door locking s from this dealer. They happen to be one of the closer dealers to my home. I needed an adjustment to one of the settings with the auto door locking system. The dealer I purchased the car from was unable to help me and told me what I was asking for could not be done. I saw on a blog that it could be done and Rob took the time to see if he could help me with my request. I was also under a time crunch but Rob said it would not be a problem. Within a half hour I had my adjustment fixed and even a car was too. Rob was outstanding to talk and work with. After this first encounter with the service department I am sold and will not take my car anywhere else. I was also talking with the other service writers and they were very friendly as well. I felt very at ease there. If you need service I give this team 5 stars. More
I bought a new Pathfinder from Luis over the Internet and had the most pleasan car buying experience ever. Since I was out of town for a week, I went in the following one to buy the vehicle I had been emaili had the most pleasan car buying experience ever. Since I was out of town for a week, I went in the following one to buy the vehicle I had been emailing Luis back and forth on turns out they sold it a few days before before going on vacation. He went a head and put my order in for one just like the one I wanted and the vehicle was at the dealership within a few hours. It just goes to show you that they would go the extra mile just to earn your business and I highly recommend doing business with them. I have bought many cars over the years and this was the easies hassle free car buying experience I have ever had. Thank you Luis. More