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Arlington Nissan

Arlington Heights, IL

4.3
1,216 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,216 Reviews of Arlington Nissan

November 26, 2022

I came in panicked because my car was acting very strange. Brian talked me off the ledge and made an appointment to check it out - working with my schedule. He explained everything in Non-Car-Person More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Weisbond
Nov 27, 2022 -

Arlington Nissan responded

Thanks for sharing your thoughts about your experience with Brian here at Arlington Nissan. We appreciate your business and hope to see you again soon!

November 25, 2022

Would strongly suggest putting your eyes on any car you buy from this dealer. I don’t usually write reviews, but they had the opportunity to make it right and then which is disappointing. Mitch from financ More

by JNORRIS4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andres Mendoza, Michael Librizzi, Mitch Horwitz
Nov 30, 2022 -

Arlington Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 25, 2022

Workers are friendly and professional. Service is consistently completed in a timely and efficient manner. More

by smeek1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Nov 27, 2022 -

Arlington Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Nissan, we look forward to having you as one of our valued customers for many more years to come!

November 24, 2022

They helped me get into a nice car thank you guys for getting it done More

by Steven9812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Mendoza, Erick Aguirre, Vanessa Adame
Nov 24, 2022 -

Arlington Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 23, 2022

Great and friendly service! Very helpful from beginning to end. Highly recommend this dealership to others. More

by Alejandro Gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Andrew Vicari
Nov 24, 2022 -

Arlington Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 22, 2022

Brian handled my service and explained everything in great detail which I appreciated. Was thankful for the shuttle service because the work took longer than I expected. The automated phone appointmen More

by HUNNS110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 23, 2022 -

Arlington Nissan responded

Thank you so much for your excellent review! We are so glad that Brian had the opportunity to work with you, and we are thrilled that you found your experience with us here at Arlington Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

November 19, 2022

If anyone ever needs a car I would definitely recommend going to Nissan Arlington heights More

by Lcppat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Horwitz, Ulysses Pelayo
Nov 20, 2022 -

Arlington Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 18, 2022

New vehicle prep was fast. My new Nissan Frontier has a shipping scratch and nobody has contacted me to get the scratch fixed. Can someone help me? More

by MICHAELBARNES1878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Horwitz
Nov 18, 2022 -

Arlington Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 17, 2022

Kiah provided excellent customer service. I went to the dealer for an oil change and tire rotation. Kiah informed me I needed two new tires for the front. He offered Nissan tires, but they we More

by Crystal C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Nov 18, 2022 -

Arlington Nissan responded

Thank you for the kind words for Kia and our service department, Crystal! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 17, 2022

I was welcomed right away by friendly staff and very well taken care of!!!! Great dealership More

by Lcppat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Clifford, Mitch Horwitz, Ulysses Pelayo
Nov 18, 2022 -

Arlington Nissan responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Arlington Nissan are glad to have you as a customer.

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