
Arlington Nissan
Arlington Heights, IL
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1,254 Reviews of Arlington Nissan
Service desk Miguel is very professional and focused on customer service. Gets right to the heart of the problem and gets it solved. Take good care of him!!! He Miguel is very professional and focused on customer service. Gets right to the heart of the problem and gets it solved. Take good care of him!!! He is an excellent representative of your dealership. More
Service Armand was very helpful, responsive and professional. I was comfortable working with him. Very similar to my experience with Evan with my previous ser Armand was very helpful, responsive and professional. I was comfortable working with him. Very similar to my experience with Evan with my previous service engagement. More
Service review They gave me great service on my Murano, promptly calling me as promised when it was ready. They even offered a free car wash, but just had it washed They gave me great service on my Murano, promptly calling me as promised when it was ready. They even offered a free car wash, but just had it washed and this was not needed. Much appreciated. More
Fast and courteous! Oil change. Also check the overall mechanics of the car. I purchased my Rogue at Bob Rohrman so I feel confident in having it serviced there Oil change. Also check the overall mechanics of the car. I purchased my Rogue at Bob Rohrman so I feel confident in having it serviced there More
Easy maintenance Knew it was oil change time, but also additional maintenance based on mileage. Never felt pressured to complete all of the recommendations, that was Knew it was oil change time, but also additional maintenance based on mileage. Never felt pressured to complete all of the recommendations, that was greatly appreciated. More
Oil changes and other maintenance services. Like to thank Arlington Nissan for there great interest in caring for their customers and always updating by phone and via texting..... Al, pleasantly Like to thank Arlington Nissan for there great interest in caring for their customers and always updating by phone and via texting..... Al, pleasantly getting me and out asap. Al, you make my visits easy. More
Service department I had to have my daughters car towed her because it would not start, my first was talking to Al, very nice young man who kept me informed as they were I had to have my daughters car towed her because it would not start, my first was talking to Al, very nice young man who kept me informed as they were trying to figure out what was wrong. Then after a few days I was dealing with arhmand ( hope I spelled it right) another very nice young guy, who was trying to pickup where Al left off who was very helpful to see what the next step was being done with our car. He was nice enough to let me know that he would be off the next day, so I would here from him on Friday, but my car ended up fixed before that, and I dealt with Miguel who ended up also be very nice. I can not say enough about the 3 men in the service department outstanding employees thank you guys for all your help..I wish I could remember the mechanics name that explained everything to me More
Al Thaker was very professiinal, knowledgable and attentive in making sure my car issue was resolved. Customer of Al for life due to fantastic experience. in making sure my car issue was resolved. Customer of Al for life due to fantastic experience. More
Excellent service Service was good, staff were courteous and ima happy customer! I would definitely recognize tjis place and ask for Miguel! He took care of me well upd Service was good, staff were courteous and ima happy customer! I would definitely recognize tjis place and ask for Miguel! He took care of me well updating promptly! More
Unorganized The sales representative was amazing However, the overall experience was not as pleasant. We waited too long to take our vehicle home. We kind of got The sales representative was amazing However, the overall experience was not as pleasant. We waited too long to take our vehicle home. We kind of got the run around with plates and paperwork. The finance person was very rude when I said I would be going through my own bank. I understand I did not purchase a new vehicle, but I believe everyone should be treated the same. Needless to say, I will not be going back to that location. More