Arlington Nissan
Arlington Heights, IL
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1,215 Reviews of Arlington Nissan
Armand is great!! I almost but don't take it for granted how much help Armand provides EVERY TIME I bring my car in for service. Both Arlington Nissan and I are fortuna I almost but don't take it for granted how much help Armand provides EVERY TIME I bring my car in for service. Both Arlington Nissan and I are fortunate to have Armand as a service writer. Rich More
Recall on my versa The service man that helped me was good. I did have to wait longer than expected though!! Miguel was very helpful and nice. The price was a little hig The service man that helped me was good. I did have to wait longer than expected though!! Miguel was very helpful and nice. The price was a little high for me. More
My Repair Don’t know if it’s a service issue or not but I’m getting tired of replacing tire pressure monitoring modules on my truck. They seem to go bad quite r Don’t know if it’s a service issue or not but I’m getting tired of replacing tire pressure monitoring modules on my truck. They seem to go bad quite regularly and give a false tire pressure air on my dashboard. Quite pricey to repair. More
Fantastic Service The service technicians at Arlington Nissan are incredibly knowledgeable, explain maintenance items very well and help prioritize maintenance issues d The service technicians at Arlington Nissan are incredibly knowledgeable, explain maintenance items very well and help prioritize maintenance issues discovered while working on your car. They never pressure you, just disclose and explain the items. Armand assisted me this time. After leaving the dealer, I experienced a noise originating from behind the dash. I brought the car back and Armand helped me right away. He listened and immediately knew what the issue was. He explained what was happening, a way to get around it and he tried a reset on the spot to try to correct it. very satisfied with this dealer More
Very good service! 1st time in 5 years. Service advisor, his name is Avan, very professional. After servis I enjoy to drive my car, I can fill different. Very pleasant experience. Than Service advisor, his name is Avan, very professional. After servis I enjoy to drive my car, I can fill different. Very pleasant experience. Thank you. More
Service oil change DO NOT SERVICE YOUR CAR THERE!!!!!!!!!!!!!!! Brought my new nissan maxima there 2 weeks ago got there early at 8 am for oil change at 10:30 I asked ho DO NOT SERVICE YOUR CAR THERE!!!!!!!!!!!!!!! Brought my new nissan maxima there 2 weeks ago got there early at 8 am for oil change at 10:30 I asked how much longer seems they forgot about so I waited an hour longer. Next day my wife took the car to work I opened the garage and there is huge puddle of oil on the floor they had to tow the car from work parking lot so they call my wife and tell her that the oil drain plug broke while changing the oil. On the work order they put that it was due to worn out drain plug gasket IT WAS THE FIRST OIL CHANGE!!!! When I finally pick up the car Nicholas Ruffolo the service manager finally admitted the the tech didn’t tighten it back and told me this happens a lot they were supposed to clean my garage floor but no call from them or call back on the messages i left. VERY BAD SERVICE WONT EVER GO BACK I DON’T RECOMMEND FOR ANYONE!!!!!!!!!!!!! More
Great service fast solutions All good fast and efficient service,options and good deals .Great coustumer service,prices and fast solution to any issue with different opinions and All good fast and efficient service,options and good deals .Great coustumer service,prices and fast solution to any issue with different opinions and friendly attention More
Smooth Evan, the device writer was very pleasant,informative. The work was done in the allotted time he said. All of the workers in the Dealership are pleasa Evan, the device writer was very pleasant,informative. The work was done in the allotted time he said. All of the workers in the Dealership are pleasant. More
Fixed one big problem and created another Brought my Maxima in for a head gasket repair. Benson was great to work with and did all he could to get this issue fixed at a fair price. This overa Brought my Maxima in for a head gasket repair. Benson was great to work with and did all he could to get this issue fixed at a fair price. This overall review should not reflect negative on Benson. That seems to be fine now. Picked car up and AC was not working as is was when I brought it in. NEVER had an issue with the AC until now. Coincidence- I don’t think so. Whatever was done while repairing the head gasket effected the AC. Brought car back same day and they claimed to have fixed the problem. Drive car all that week with sub-par cool air blowing. Brought back again. Delt with Derek this time around. Car was there all day- did not call so I had to call to get an update. Wonder if I would have gotten a call.?Claimed they did all they could which by their own admission was nothing but running the car and driving it. Wanted me to sign up and pay for a diagnostic to find a problem they obviously caused. I refused. I walked out and am really not happy that a business can’t just admit they f’d up and fix the problem they created. I will contact Nissan corporate in hopes they will do something for “the customer” whom without no business stays in business!! I will never take my car back to this dealership again. nor will I ever consider purchasing a Nissan again. That’s one thing they can count on. I’m fairly certain I’ll hear nothing back from them because it’s easier for them. You lost this customer for life and I will make sure I tell everyone I know never to buy a Nissan. I know I’m just one and they won’t miss me. But how many more of me are there out there? They’ll be more now! More
Consistent excellent service Always appreciate the work done at my dealership and the analysis done for what needs to be done now and later. Staff is professional and courteous. N Always appreciate the work done at my dealership and the analysis done for what needs to be done now and later. Staff is professional and courteous. Never feel like I am being “over sold” on work that isn’t necessary. More