Back

Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,347 Reviews

1,347 Reviews of Arlington Heights Ford - Service Center

Sort by
April 18, 2022

Excellent service. Wonderful people working here . Always a great experience, very clean and organized facility! More

by Yousof33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Juarez
Apr 21, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

April 16, 2022

Tony Wojciechowski was prompt and very helpful entering my service work order. Bob gave me a ride back home. It was a good experience. More

by glaegeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob the Chauffeur
Apr 20, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

April 16, 2022

It was very easy to get work done. It was a pleasant experience through out More

by marshamq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

April 15, 2022

Anthony is awesome! He answered all of my questions, serviced my vehicle promptly and also got me signed up on FordPass to save money in the future. Thanks Anthony, see More

by Blunke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Apr 19, 2022 -

Arlington Heights Ford responded

Hi Blunke and thank you for your kind words. We are very happy to hear that Anthony was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

April 15, 2022

The work you did yesterday, as well as all the other times bnb in the past has been done in a timely fashion, and I have never had any issues with repairs you've done. If needed a ride home has been pro More

by 05roadkings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

April 12, 2022

Great customer service! They got my car in right away and my car was only in the shop for a day and a half. More

by SarahN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

April 12, 2022

The service department runs like a well oiled machine! Always trust to bring our Ford's here and nowhere else! More

by omastaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

April 09, 2022

Amazing customer service! I can’t say enough about how amazing Anthony was. Everything was taken care of quickly, professional with amazing attitude. I would definitely go bac More

by Klaudia Pana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Apr 13, 2022 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

April 06, 2022

I could'nt ask for a better experience at Arlington Ford. Victor Villanueva in Service assisted me. He was very professional and he kept in communication with me till the work on my Ford Explorer was complet More

by James Lampres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Arlington Heights Ford responded

Hi James and thank you for your kind words. We are very happy to hear that Victor was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

April 05, 2022

Very friendly , professional , quick and efficient process. Have purchased a Ford from this dealership. It was serviced with good attention. Thanks More

by Yatin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ikram Alam, Justin Silva
Apr 08, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

...
61
...