Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Arlington Heights Ford - Service Center
Arlington Heights, IL
1,347 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,347 Reviews of Arlington Heights Ford - Service Center
Sort by
December 19, 2022
Great service and clear communication. Kept me informed throughout the process which was great. Went above expectations to get me a loaner car. Kept me informed throughout the process which was great. Went above expectations to get me a loaner car. More
by matt.wrobel
Employees Worked With
Anthony Velasco
December 15, 2022
Service attendant Kevin did a great job getting me a part for my vehicle in one day after I waited 6 months with no notification. Part originating ordered 6/7/2022 at Arlington Heights ford. for my vehicle in one day after I waited 6 months with no notification. Part originating ordered 6/7/2022 at Arlington Heights ford. More
by Williamrosewell
Employees Worked With
Kevin Juarez
December 15, 2022
Tony and the team did a great job on my car. I liked they picked up and brought my car back to me. Thanks I liked they picked up and brought my car back to me. Thanks More
by jimawerkamp
Employees Worked With
December 15, 2022
My husband and I have been fans of AH Ford for many years. We have always had such great service from all departments here. Today, Anthony, our service writer was fantastic. So friendly and help years. We have always had such great service from all departments here. Today, Anthony, our service writer was fantastic. So friendly and helpful. I came in to have a turn signal replaced. Anthony checked to see if there were any recalls on my vehicle or any other service that was due that they could take care of while I was there. They always go the extra mile. I waited for my vehicle and they took care of the issue super fast and sent me on my way. Anthony personally brought me my keys when my vehicle was done. Super Service!! More
by preese326
December 09, 2022
The whole crew was awesome and went above and beyond customer service. Specifically Anthony and Jerry Hood. customer service. Specifically Anthony and Jerry Hood. More
by redicj1234
December 08, 2022
Once again, AH Ford was alway in communication with me and responsive to the needs of my vehicles service. and responsive to the needs of my vehicles service. More
by Greg
December 07, 2022
I went into Ford, Arlington Heights today to fix a recall on my Ford Explorer. I worked with Anthony Velasco. He was amazing. He was personable, caring, & took his time to explain what work was done on my ca on my Ford Explorer. I worked with Anthony Velasco. He was amazing. He was personable, caring, & took his time to explain what work was done on my car. Highly recommend going to Ford, Arlington Heights. More
by nataliehoos
Employees Worked With
Anthony Velasco
December 06, 2022
Victor was straight forward and to the point. Very friendly and helpful, you could not ask for more. Very friendly and helpful, you could not ask for more. More
by ihernandez
Employees Worked With
December 06, 2022
AH Ford is a highly professional Team, servicing their customers with the utmost care and exceptional auto knowledge. They are proactive in making sure your car is safe and reliable. customers with the utmost care and exceptional auto knowledge. They are proactive in making sure your car is safe and reliable. More
by johngolko
December 03, 2022
I can always count on AH Ford for service. I've been going there over the years and get reliable care for my vehicles, time and again. The new process and nice waiting room is even smoother. I've been going there over the years and get reliable care for my vehicles, time and again. The new process and nice waiting room is even smoother. Smooth process through and through. More
by Hat Trick Rick
Employees Worked With
