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Arlington Heights Ford - Service Center
Arlington Heights, IL
1,314 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,314 Reviews of Arlington Heights Ford - Service Center
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August 08, 2019
Great service I highly recommend coming to this dealership’s service department. The staff is very welcoming and are very knowledgeable in what they do. The exceede I highly recommend coming to this dealership’s service department. The staff is very welcoming and are very knowledgeable in what they do. The exceeded my expectations in every way possible. I will definitely be coming back for more services. More
by Andrew
Employees Worked With
Other Employees :
John Rodriguez, Arnie Kosovski, Steve Verhagen, Kristel Hibben, Melissa Cazares, Wade Mikosz
January 06, 2019
All they want is your money I’ve been going to them for over 3 years. They greeted me with a smile every time I was going to spend money, but as soon as I had a complaint no one I’ve been going to them for over 3 years. They greeted me with a smile every time I was going to spend money, but as soon as I had a complaint no one wanted to look my way. I regret buying a Ford. We will not be going there ever again. More
by unhappy client
Employees Worked With
Steve Verhagen, Wade Mikosz
July 16, 2018
Unprofessional and unethical I doubt Wade has any knowledge about cars I'm a single mom and I think I know more about cars than him rude and tactful I asked 3 times to have my oil I doubt Wade has any knowledge about cars I'm a single mom and I think I know more about cars than him rude and tactful I asked 3 times to have my oil changed when I went to pick up my car he told me he forgot I will never step foot in Arlington Heights Ford again and I will tell all my friends to stay away from there it's a sham More
by unhappy
Employees Worked With
Wade Mikosz
May 15, 2018
A nightmare It seems like Arlington Heights Ford just hires morons to do service writing I asked Wade three times what was wrong with my car and he had no answer It seems like Arlington Heights Ford just hires morons to do service writing I asked Wade three times what was wrong with my car and he had no answer I asked to talk to his boss and he told me he was busy I want to pick my car up it was still doing the same thing and they wanted me to pay $165 diagnostic fee and I ended up having to take it to a small garage and they fix the problem More
by unhappy
Employees Worked With
Wade Mikosz
February 07, 2018
Bad Service and they won't respect the people . I visited 2 times in a week this place they won't tell the exact problem but they charge 105$ diagnose charge . They worked on recalls related to seat I visited 2 times in a week this place they won't tell the exact problem but they charge 105$ diagnose charge . They worked on recalls related to seat belt and airbag the airbag-seat belt light started glowing . The main frustrated they won't treat customer with any respect . I try to talk with the service manager or director but they told they were busy . I never saw this kind of service . They want to make money only on diagnose charge . More
by satish
Employees Worked With
Wade Mikosz
September 29, 2017
Great service I was new to this dealership as the one I purchased from was on strike. I called and spoke with Wade, he was very knowledgeable and took care of my ap I was new to this dealership as the one I purchased from was on strike. I called and spoke with Wade, he was very knowledgeable and took care of my appointment quicker than I expected. He even set me up with a car to use. I have found a new service home and dealership thanks to his hard work! More
by Mark N
Employees Worked With
Wade Mikosz
May 08, 2017
Service Department The Service Director Jerry Hood truly go's the extra mile for the customer at this dealership. I highly recommend them for all of your service needs. The Service Director Jerry Hood truly go's the extra mile for the customer at this dealership. I highly recommend them for all of your service needs. More
by Phillip Dodson
Employees Worked With
October 18, 2016
unhappy customer never was I treated like xxxx in all my life. brought my car in for service talked to wade he tried selling all kinds of things my car just had done never was I treated like xxxx in all my life. brought my car in for service talked to wade he tried selling all kinds of things my car just had done elsewhere then when I told him no he was rude and mean to me to the owner of ArlingtonHeights ford you just lost a customer because of wade More
by jim
Employees Worked With
Wade Mikosz
October 18, 2016
excellent service! I have been bringing my Lincolns to Arlington Heights Ford for years. The service department, and Wade, have never let me down. Top notch service al I have been bringing my Lincolns to Arlington Heights Ford for years. The service department, and Wade, have never let me down. Top notch service always! More
by Lou
Employees Worked With
Wade Mikosz
October 20, 2015
Helpful Sales department s exceptional (Thanks Steve Ursin). Thanks to Jerry Hood for quickly resolving a problem. I would recommend Arlngton Heights Ford to Sales department s exceptional (Thanks Steve Ursin). Thanks to Jerry Hood for quickly resolving a problem. I would recommend Arlngton Heights Ford to my friends. More
by Steve V and Kevin N
