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Arlington Heights Ford - Service Center
Arlington Heights, IL
1,353 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,353 Reviews of Arlington Heights Ford - Service Center
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October 09, 2019
Tire Blowout Had a road hazard puncture in my tire. AAA came and switched it with the mini spare in my trunk. I drove to A.H Ford and Mike Waddle asked me what Had a road hazard puncture in my tire. AAA came and switched it with the mini spare in my trunk. I drove to A.H Ford and Mike Waddle asked me what was the problem. Tire not repairable. Mike checked and the tire was not in stock so he said he had to order. I said I need it now because I had Doctor's appointments for the next 2 days. Mike called someone and they searched around and found one and Mike said it should be at A.H Ford that afternoon. I talked to Mike about 3:15 and he said come on in and we will take care of it. I did and Mike did. Thanks to Mike for going the extra mile for me. That kind of service keeps me coming back More
by ford repair
Employees Worked With
October 08, 2019
Quick Lane great service as usual Have only used Quick Lane services so far and have always had excellent service. Will probably purchase next vehicle from here though, however, that m Have only used Quick Lane services so far and have always had excellent service. Will probably purchase next vehicle from here though, however, that may be a while down the road More
by GNATEP
Employees Worked With
MY GUY SPIRO
October 07, 2019
Employees Never have any problems with any of the employees in any of the departments. They all make you feel that you are special and not only for buying a Fo Never have any problems with any of the employees in any of the departments. They all make you feel that you are special and not only for buying a Ford! More
by Mags
October 05, 2019
Excellent service every step of the way. They listen, make recommendations, and are a trusted part of my car ownership experience. I like my cars to last! Great team at AHF. make recommendations, and are a trusted part of my car ownership experience. I like my cars to last! Great team at AHF. More
by granthanson
October 03, 2019
Service is always goodService team is always Service is always good Service team is always communicating well and up front. The access to a loaner car when you can be flexible on timing of ser Service is always good Service team is always communicating well and up front. The access to a loaner car when you can be flexible on timing of service is huge for me. More
by Phil
October 02, 2019
Very Good Service I have always had great service and attention to the maintenance requirements for my car. I have always been impressed with service area personnel and I have always had great service and attention to the maintenance requirements for my car. I have always been impressed with service area personnel and their attention to detail. More
by dugger
Employees Worked With
September 29, 2019
The works in minutes They were very courteous, quick and efficient. I was told my oil change (the works) would be completed in about an hour and was done in less time. They were very courteous, quick and efficient. I was told my oil change (the works) would be completed in about an hour and was done in less time. Probably why I've been coming to the dealership for close to 20 years even though there is a Ford dealer in the town I live in. More
by Edge
Employees Worked With
Spiridon Dimas
September 29, 2019
Fast service I came on and told the service people I needed to be out by 9:00 and I was with a wash too Could. Not have asked for anything better. I came on and told the service people I needed to be out by 9:00 and I was with a wash too Could. Not have asked for anything better. More
by Dick
September 27, 2019
5000 MILE SERVICE Did and quick turn around for me which is always great. Sales is great even though I didn't purchase truck from you this time around. Did and quick turn around for me which is always great. Sales is great even though I didn't purchase truck from you this time around. More
by Mechanic64
Employees Worked With
Steve Verhagen, Sean Lane
September 26, 2019
Difficult problem “taken care” of Very professional while also being friendly. Was able to figure out and fix a difficult issue on our car. Kept us informed throughout the process.👍 Very professional while also being friendly. Was able to figure out and fix a difficult issue on our car. Kept us informed throughout the process.👍 More
by Nick Ab
Employees Worked With
Steve Verhagen
