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Arlington Heights Ford - Service Center
Arlington Heights, IL
1,315 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,315 Reviews of Arlington Heights Ford - Service Center
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September 10, 2019
Best service ever. Arlington Heights Ford takes care of all my automotive needs. Both in sales an service. Steve Vehagon and Neal Snyder are the best. Arlington Heights Ford takes care of all my automotive needs. Both in sales an service. Steve Vehagon and Neal Snyder are the best. More
by Fordtbird1
September 10, 2019
customer service always friendly, knowledgeable customer service...clean area and staff communicates the issue and tell the price.....and also informs the customers of always friendly, knowledgeable customer service...clean area and staff communicates the issue and tell the price.....and also informs the customers of any up coming preventative maintenance, your car will need More
by susan
Employees Worked With
Other Employees :
Jeff Reckards, Victor Martinez, Steve Verhagen, Wade Mikosz
September 09, 2019
Tire Replacement I got great service here. My tire needed to be replaced and I was told exactly how much it would cost. Before long the job was done, and they even w I got great service here. My tire needed to be replaced and I was told exactly how much it would cost. Before long the job was done, and they even washed my car! They took care of disposing of the damaged tire and put the spare back. Very satisfied! More
by MelBar
Employees Worked With
September 06, 2019
Great service Went in for an oil change and they informed me that I had a recall to take care of. Offered to drive me home so they could get it taken care of. Also Went in for an oil change and they informed me that I had a recall to take care of. Offered to drive me home so they could get it taken care of. Also let me know that my brakes needed to be redone on the back and took care of that for me. Everything was quick, proactive and well communicated. More
by Tdr
Employees Worked With
Spiro
September 05, 2019
See below On all my visit to the Service department all representatives have been friendly, eager to assist, knowledgeable & hassle free no matter what is neede On all my visit to the Service department all representatives have been friendly, eager to assist, knowledgeable & hassle free no matter what is needed on a vehicle.. More
by Bob
Employees Worked With
Other Employees :
Neal Snyder, Steve Verhagen, Wade Mikosz
September 03, 2019
Outstanding professional service I arrived at 11am and wanted to wait while a dent was repaired. I was provided a loaner to run errands and the repair was amazing! I arrived at 11am and wanted to wait while a dent was repaired. I was provided a loaner to run errands and the repair was amazing! More
by Linda
Employees Worked With
Steve Verhagen
September 03, 2019
Great customer service I called the day of service hoping to get in ASAP. They told me to come right in and my car was fixed within 30 minutes of arriving. This is what I I called the day of service hoping to get in ASAP. They told me to come right in and my car was fixed within 30 minutes of arriving. This is what I called great customer service. More
by AC
September 01, 2019
Always great service at AH FORD. I have been buying cars there for over 20 years and trucks as well. The service department is second to none. And I would never go anywhere else othe I have been buying cars there for over 20 years and trucks as well. The service department is second to none. And I would never go anywhere else other than Arlington Heights Ford thank you Steve thank you Jerry and thank you Team Service More
by CoreyCDK
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido, Neal Snyder, Steve Verhagen, Sean Lane, Wade Mikosz
September 01, 2019
Quick and easy oil change I was able to drive in at 2 on a Friday afternoon for an oil change and tire rotation. Everything went very smoothly and I was out in about an hour. I I was able to drive in at 2 on a Friday afternoon for an oil change and tire rotation. Everything went very smoothly and I was out in about an hour. I appreciated the prompt and courteous service I received. More
by Tom P
Employees Worked With
Cassandra
August 30, 2019
Warranty work Used the service department for some warranty work. From the initial phone call with them, to the drop off and pick up of the auto, everything was smo Used the service department for some warranty work. From the initial phone call with them, to the drop off and pick up of the auto, everything was smooth and easy. Friendly customer service, with constant updates, and quality work. More
by MD47
