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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,350 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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1,350 Reviews of Arlington Heights Ford - Service Center

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October 12, 2019

Smooth Got a flat on my way to work. Mike W helped me out quickly and efficiently by getting the tire ordered and it was delivered later that day. Swung by t More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
October 11, 2019

very competent and attentive They listen to your needs and timelines and do their best to attain your objective. Service managers are friendly and personable. quality of work was More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Mikosz
October 11, 2019

30k check up I enjoy bringing my car here for service. Everyone is pleasant. I can wait for it to be completed and it is done in the time quoted. I am always made More

by don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
October 11, 2019

Always Excellent Work The service managers are very knowledgeable and professional. I have been to many service departments and AH Ford is top notch. Keep up the outstand More

by Dyros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Arnie Kosovski, Cindee Manaves, Steve Verhagen, Wade Mikosz
October 09, 2019

Excellent customer service, work was done quickly as promise I've always had great experiences when dealing with AH Ford. Service department is friendly and the work is done when promised and done right. More

by Plaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Arlington Heights Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

October 09, 2019

Tire Blowout Had a road hazard puncture in my tire. AAA came and switched it with the mini spare in my trunk. I drove to A.H Ford and Mike Waddle asked me what More

by ford repair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2019

The service was great specially when Jerry goes out of his way for the customer, although had to go in twice to get it done right. (Not Jerry fault) More

by Gerzain
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2019

Had the Works done!! I was in and out in no time!!! Was updated on the health of my car and gave me recommendations for what needs to be done in the future. More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick Lane
Oct 10, 2019 -

Arlington Heights Ford responded

Debbie, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Safe travels!

October 08, 2019

Quick Lane great service as usual Have only used Quick Lane services so far and have always had excellent service. Will probably purchase next vehicle from here though, however, that m More

by GNATEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MY GUY SPIRO
October 07, 2019

Employees Never have any problems with any of the employees in any of the departments. They all make you feel that you are special and not only for buying a Fo More

by Mags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Arlington Heights Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Arlington Heights Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care!

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