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Arlington Heights Ford - Service Center
Arlington Heights, IL
1,315 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,315 Reviews of Arlington Heights Ford - Service Center
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September 20, 2019
SERVICE WORK I DEALT WITH STEVE VERHAGEN AFTER I DROVE IN TO THE SERVICE AREA.HE WROTE UP MY SERVICE TICKET AND WITHIN ANY HOUR I WAS ON MY WAY.I HAVE BEEN COMING I DEALT WITH STEVE VERHAGEN AFTER I DROVE IN TO THE SERVICE AREA.HE WROTE UP MY SERVICE TICKET AND WITHIN ANY HOUR I WAS ON MY WAY.I HAVE BEEN COMING TO AH FORD MOST OF MY LIFE WITH ANY PROBLEMS & HAVE BEEN SATISFIED ALL THE TIME.CAN NOT BEAT THAT ANYWHERE!!!!!!!!!! THANKS FREDERICK MICHALS More
by frederick.michals@aol.com
Employees Worked With
Steve Verhagen
September 20, 2019
Service dept safety recall Car returned cleaner inside and outside than when I dropped it off. Recd a loaner no questions asked. It’s a shame Ford de used to no longer the Fus Car returned cleaner inside and outside than when I dropped it off. Recd a loaner no questions asked. It’s a shame Ford de used to no longer the Fusion, as my loaner plug in hybrid was a joy to drive. Quite, tight, with all the bells and whistle. More
by Dxalarry
Employees Worked With
September 19, 2019
Everything was done to my satisfaction! I was provided with everything that will need to be done in the future along with estimated repair costs so that I’ll be able to budget for the future I was provided with everything that will need to be done in the future along with estimated repair costs so that I’ll be able to budget for the future expense. More
by Walleyekate
September 16, 2019
Quick Lane is Quick - Efficient Service Oil Change light came on my truck at about the same time I received reminders from AH Ford. Took truck in for the oil change on a Monday morning - fri Oil Change light came on my truck at about the same time I received reminders from AH Ford. Took truck in for the oil change on a Monday morning - friendly staff, fast service with Quick Lane. More
by HYSILVR
September 15, 2019
Good service Good People We were concerned that our 2012 Ford Fusion has never needed brakes and is 6 years old. We had it Checked by you staff and they were excellent especi We were concerned that our 2012 Ford Fusion has never needed brakes and is 6 years old. We had it Checked by you staff and they were excellent especially Spiro who was helpful and understood that we wanted our son to be in a safe car. More
by Fusion People
September 14, 2019
The best Everyone goes out of their way to help. Very friendly and makes sure you are satisfied with what was done. Happy to service my third car with Arlingto Everyone goes out of their way to help. Very friendly and makes sure you are satisfied with what was done. Happy to service my third car with Arlington heights ford. More
by Marbles
Employees Worked With
Other Employees :
Steve Verhagen, Wade Mikosz
September 12, 2019
Great service Wade was a pleasure to work with from the time I called In for service for my car until the time I picked it up. He was very friendly, and quick with Wade was a pleasure to work with from the time I called In for service for my car until the time I picked it up. He was very friendly, and quick with follow-up after my car was serviced. It was great experience. More
by Mags
Employees Worked With
Wade Mikosz
September 11, 2019
Always the best customer service! It’s always nice to come in and have the service people know who you are - I trust this dealer that they will not ask or tell me to do something that It’s always nice to come in and have the service people know who you are - I trust this dealer that they will not ask or tell me to do something that doesn’t need to be done - 5 stars always ‘ More
by P.belcher
Employees Worked With
Steve Verhagen, Wade Mikosz
September 10, 2019
Repair work on ford F150 I like that your service people are very good at their job. When you check in at service desk they are always respectful to me. They get the work do I like that your service people are very good at their job. When you check in at service desk they are always respectful to me. They get the work done as quick as possible and your pricing for work done is good. More
by Mustang 5.0
Employees Worked With
September 10, 2019
They get it right There are several Ford Dealers/Service Centers closer to me than Arlington Heights Ford. I travel the extra distance because they understand what I ne There are several Ford Dealers/Service Centers closer to me than Arlington Heights Ford. I travel the extra distance because they understand what I need, make useful suggestions, communicate well, and get it right the first time. Why should I settle for less? More
by Hdsht
Employees Worked With
Evans Marinakis
