Arlington Heights Ford - Service Center

Quick and painless As always, your service team and Wade did what we asked for and didn't shove extra work on us like other dealers like to do As always, your service team and Wade did what we asked for and didn't shove extra work on us like other dealers like to do More

"Top Notch Service All Around" It Starts from the Top, John Guido, Jr. makes sure the experience is as pleasant as possible even when its a recall.Thank you so much for the great jo It Starts from the Top, John Guido, Jr. makes sure the experience is as pleasant as possible even when its a recall.Thank you so much for the great job that you do. You provide service for all of our vehicles with the highest level of detail and attention. We can always count on the Entire Arlington Ford Team to be extremely professional if its trading in, purchasing, financing, and service. I will be there soon to purchase my 4th vehicle in two years, its great to have a dealer you can count on. Thank's Again. More

Oil Change I was told about a couple of thing I need to have done. They are not urgent. When I find a job I can have these things done. It may be happy to not s I was told about a couple of thing I need to have done. They are not urgent. When I find a job I can have these things done. It may be happy to not spend more money than I absolutely had to. More

The works Very helpful and nice! Drove right into service and they came right to my car. Oil changes take a little longer at the dealer, but worth it for qualit Very helpful and nice! Drove right into service and they came right to my car. Oil changes take a little longer at the dealer, but worth it for quality and price. More

recall work Made appointment- got in with no problem, no waiting for service/help, Wade took care of everything quickly, they called when vehicle was ready, porte Made appointment- got in with no problem, no waiting for service/help, Wade took care of everything quickly, they called when vehicle was ready, porter brought truck around and I was on way home- have always been taken care of here. More

Module replacement and general service Brought my car in because the electronic module for the GPS/radio/phone connection was not working properly. Additionally, the car needed its regular Brought my car in because the electronic module for the GPS/radio/phone connection was not working properly. Additionally, the car needed its regular servicing(oil, lube,tire check,etc). This is the third time the module needed to be replaced since I leased the car. Jerry, Wade and Casandra were outstanding in making sure that my car was well taken care of and Mike Kramer(Tech) explained the issues with the modules and had the part ordered and replaced promptly. Carlos(Tech) handled the general maintenance of my car and it's running better than it did before I brought it in for service. More

Excellent mechanic!! Easy experience bringing in my car for a rear tire warning light repair. Mechanic was knowledgeable and efficient. Would definitely return to the deal Easy experience bringing in my car for a rear tire warning light repair. Mechanic was knowledgeable and efficient. Would definitely return to the dealership for service. More

Service Great experience, service was efficient. Staff was friendly, professional and very knowledgeable. Have been to the Ford in Arlington Heights for servi Great experience, service was efficient. Staff was friendly, professional and very knowledgeable. Have been to the Ford in Arlington Heights for service several times and always found it to be consistently good. More

Quick service for multiple fixes/repairs on my Explorer I took my car in for a recall and while it was there they found multiple things that had gone unnoticed by us. All things that for safety really neede I took my car in for a recall and while it was there they found multiple things that had gone unnoticed by us. All things that for safety really needed to be repaired or replaced. I had dropped my car of at lunch time for an appointment the following day. They started working on my car right away and I had my car back by mid morning the following day. Awesome!!! More