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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,315 Reviews

1,315 Reviews of Arlington Heights Ford - Service Center

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September 27, 2019

5000 MILE SERVICE Did and quick turn around for me which is always great. Sales is great even though I didn't purchase truck from you this time around. More

by Mechanic64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen, Sean Lane
September 26, 2019

Difficult problem “taken care” of Very professional while also being friendly. Was able to figure out and fix a difficult issue on our car. Kept us informed throughout the process.👍 More

by Nick Ab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
September 26, 2019

Great service Very professional staff, quick turnaround and car was repaired as requested. I am coming back soon for more servicing of my 2016 Ford Escape AWD. More

by Gelfyd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro
September 25, 2019

Great Service! Great overall service at Arlington Heights Ford. Servicing process was streamlined and Jesus (who initially sold me my car) did a great job checking i More

by NK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Arlington Heights Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 24, 2019

Brake job on my SHO Quick and solved my brake problems Having a nrw g loaner is big plus Car wash is also a value added gesture I didn't get all things fixed due to co More

by BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Arlington Heights Ford responded

Thank you for your kind words and great review! If there is anything else we can do to assist you, please let us know! Take care!

September 23, 2019

Best Dealer Ever! Great Sales and Service! They go above and beyond! I have nothing but nice things to say about Arlington Heights Ford! They always take car of any nee More

by Peter A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
September 21, 2019

Service department is very good and friendly. Repairs are always done properly. We have relied on AH Ford since 2001. Sales and service have always been gr More

by Johnk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Mikosz
Sep 23, 2019 -

Arlington Heights Ford responded

Hi, thank you so much for your wonderful comments! We're glad we could be of service to you over the years. We appreciate your continued business and look forward to your next visit!

September 21, 2019

Never had a problem. I have never had a problem with the dealership or the staff. They work to always help get your car in and out . They answer any questions I have. More

by Ck331955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen, Wade Mikosz
September 21, 2019

vehicle serviced The service department was awesome, as usual. The guys are always professional, friendly, thorough, and make it easy to understand any existing probl More

by jam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor M Villanueva
September 20, 2019

Service work Great job Todd needs a raise along with Mike Steve and Jerry Thank You for providing a service loaner car mick in parts needs a raise too More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
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