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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,289 Reviews

1,289 Reviews of Arlington Heights Ford - Service Center

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September 21, 2019

Service department is very good and friendly. Repairs are always done properly. We have relied on AH Ford since 2001. Sales and service have always been gr More

by Johnk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Mikosz
Sep 23, 2019 -

Arlington Heights Ford responded

Hi, thank you so much for your wonderful comments! We're glad we could be of service to you over the years. We appreciate your continued business and look forward to your next visit!

September 21, 2019

Never had a problem. I have never had a problem with the dealership or the staff. They work to always help get your car in and out . They answer any questions I have. More

by Ck331955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen, Wade Mikosz
September 21, 2019

vehicle serviced The service department was awesome, as usual. The guys are always professional, friendly, thorough, and make it easy to understand any existing probl More

by jam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor M Villanueva
September 20, 2019

Service work Great job Todd needs a raise along with Mike Steve and Jerry Thank You for providing a service loaner car mick in parts needs a raise too More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
September 20, 2019

SERVICE WORK I DEALT WITH STEVE VERHAGEN AFTER I DROVE IN TO THE SERVICE AREA.HE WROTE UP MY SERVICE TICKET AND WITHIN ANY HOUR I WAS ON MY WAY.I HAVE BEEN COMING More

by frederick.michals@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
September 20, 2019

Service dept safety recall Car returned cleaner inside and outside than when I dropped it off. Recd a loaner no questions asked. It’s a shame Ford de used to no longer the Fus More

by Dxalarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

Everything was done to my satisfaction! I was provided with everything that will need to be done in the future along with estimated repair costs so that I’ll be able to budget for the future More

by Walleyekate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro Dimas
September 16, 2019

Quick Lane is Quick - Efficient Service Oil Change light came on my truck at about the same time I received reminders from AH Ford. Took truck in for the oil change on a Monday morning - fri More

by HYSILVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Arlington Heights Ford responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

September 15, 2019

Good service Good People We were concerned that our 2012 Ford Fusion has never needed brakes and is 6 years old. We had it Checked by you staff and they were excellent especi More

by Fusion People
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro mentioned earlier
September 14, 2019

The best Everyone goes out of their way to help. Very friendly and makes sure you are satisfied with what was done. Happy to service my third car with Arlingto More

by Marbles
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen, Wade Mikosz
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