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Arlington Heights Ford - Service Center
Arlington Heights, IL
1,291 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,291 Reviews of Arlington Heights Ford - Service Center
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October 12, 2019
Smooth Got a flat on my way to work. Mike W helped me out quickly and efficiently by getting the tire ordered and it was delivered later that day. Swung by t Got a flat on my way to work. Mike W helped me out quickly and efficiently by getting the tire ordered and it was delivered later that day. Swung by the next morning to have it installed. Minimal disruption to my work schedule. Thanks Mike! More
by Brian
October 12, 2019
Renewed Confidence After a previous a bad experience with a former employee Jerry Hood renewed my confidence in AH Ford. Jerry is a huge asset to the AH Ford team and th After a previous a bad experience with a former employee Jerry Hood renewed my confidence in AH Ford. Jerry is a huge asset to the AH Ford team and the reason I will continue to return. More
by Bob F
October 11, 2019
Always Excellent Work The service managers are very knowledgeable and professional. I have been to many service departments and AH Ford is top notch. Keep up the outstand The service managers are very knowledgeable and professional. I have been to many service departments and AH Ford is top notch. Keep up the outstanding work and see you soon. More
by Dyros
Employees Worked With
Other Employees :
John Rodriguez, Arnie Kosovski, Cindee Manaves, Steve Verhagen, Wade Mikosz
October 11, 2019
30k check up I enjoy bringing my car here for service. Everyone is pleasant. I can wait for it to be completed and it is done in the time quoted. I am always made I enjoy bringing my car here for service. Everyone is pleasant. I can wait for it to be completed and it is done in the time quoted. I am always made aware of upcoming service to plan ahead. More
by don
Employees Worked With
Steve Verhagen
October 11, 2019
very competent and attentive They listen to your needs and timelines and do their best to attain your objective. Service managers are friendly and personable. quality of work was They listen to your needs and timelines and do their best to attain your objective. Service managers are friendly and personable. quality of work was always excellent. More
by Jay
Employees Worked With
Wade Mikosz
October 09, 2019
Tire Blowout Had a road hazard puncture in my tire. AAA came and switched it with the mini spare in my trunk. I drove to A.H Ford and Mike Waddle asked me what Had a road hazard puncture in my tire. AAA came and switched it with the mini spare in my trunk. I drove to A.H Ford and Mike Waddle asked me what was the problem. Tire not repairable. Mike checked and the tire was not in stock so he said he had to order. I said I need it now because I had Doctor's appointments for the next 2 days. Mike called someone and they searched around and found one and Mike said it should be at A.H Ford that afternoon. I talked to Mike about 3:15 and he said come on in and we will take care of it. I did and Mike did. Thanks to Mike for going the extra mile for me. That kind of service keeps me coming back More
by ford repair
Employees Worked With
October 09, 2019
The service was great specially when Jerry goes out of his way for the customer, although had to go in twice to get it done right. (Not Jerry fault) his way for the customer, although had to go in twice to get it done right. (Not Jerry fault) More
by Gerzain
Employees Worked With
October 09, 2019
Had the Works done!! I was in and out in no time!!! Was updated on the health of my car and gave me recommendations for what needs to be done in the future. I was in and out in no time!!! Was updated on the health of my car and gave me recommendations for what needs to be done in the future. More
by Debbie
Employees Worked With
Quick Lane
October 09, 2019
Excellent customer service, work was done quickly as promise I've always had great experiences when dealing with AH Ford. Service department is friendly and the work is done when promised and done right. I've always had great experiences when dealing with AH Ford. Service department is friendly and the work is done when promised and done right. More
by Plaz
Employees Worked With
October 08, 2019
Quick Lane great service as usual Have only used Quick Lane services so far and have always had excellent service. Will probably purchase next vehicle from here though, however, that m Have only used Quick Lane services so far and have always had excellent service. Will probably purchase next vehicle from here though, however, that may be a while down the road More
by GNATEP
Employees Worked With
MY GUY SPIRO
