Arlington Heights Ford - Service Center

LOVE this place for the excellent service I’ve been getting for 20 years in both sales and the service department, Cant thank you enough! getting for 20 years in both sales and the service department, Cant thank you enough! More

Service I have been coming to this dealership for years and it has always been very consistent with their professionalism and courtesy. Once again, thank you. I have been coming to this dealership for years and it has always been very consistent with their professionalism and courtesy. Once again, thank you. More

Recall Service Brought my car in on a Fri for a grinding sound fr Brought my car in on a Fri for a grinding sound from rear axle. Mike called said wheel bearings bad would be complete on Mon. He told me to come in for loaner car which I did. Called Sat am car done ! Outstanding! Thanks More

As usual...another great Service experience! Wade is just a "straight arrow". He always gets my Ford running tip-top and the wait is always minimal. He has always taken care of my daughters' ca Wade is just a "straight arrow". He always gets my Ford running tip-top and the wait is always minimal. He has always taken care of my daughters' cars when they have had problems. Wouldn't think of going anywhere else. More

Timely, professional Arlington Heights Ford is located near my home and easy to get to. I needed an oil change and did not need an appt. The wait was reasonable and the "w Arlington Heights Ford is located near my home and easy to get to. I needed an oil change and did not need an appt. The wait was reasonable and the "works" was complete. Mike is professional and listens. I feel confident when I drive out that my car is safe and ready to be on the road. More

Oil Change Came in for an oil change and left with more problems that I came in with. Technician did not screw a shield back on after the oil change which I d Came in for an oil change and left with more problems that I came in with. Technician did not screw a shield back on after the oil change which I dragged around for a whole day till I noticed where the noise was coming from. Went trough all the trouble and my own time to get the shield unscrewed which I brought in the next day after the oil change and no one even apologized for making such a rookie mistake. In addition they somehow managed to unscrew my tire valve so my tire kept loosing air, for which I had to got buy a tool to screw it back in which was not that big of a deal but you would expect more from "Certified Ford dealer". I would give them 0 starts if it was an option. Never going back there again and would never recommend it to anyone. More

Service I came in for an oil change and had 3 questions , all 3 questions were answered . I can use remote start with the block heater plugged in, I can turn I came in for an oil change and had 3 questions , all 3 questions were answered . I can use remote start with the block heater plugged in, I can turn off the beep while in reverse. Thanks Mike.. More

I came in for an oil change and a broken headlamp which had been replaced less than one year ago. Mike was very helpful and took care of everything including a wash. He ensured my service experience was e had been replaced less than one year ago. Mike was very helpful and took care of everything including a wash. He ensured my service experience was excellent! More

Service Did everything I asked to be done and found an additional issue that I had not noticed. I am very pleased with the service. Great job.. Did everything I asked to be done and found an additional issue that I had not noticed. I am very pleased with the service. Great job.. More

Great service,always u will get an answer. Had a good experience with the service crew. Came in for oil change, it was busy, still got it done In good time. Very clean, and comfortable waiting Had a good experience with the service crew. Came in for oil change, it was busy, still got it done In good time. Very clean, and comfortable waiting area. More