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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,291 Reviews

1,292 Reviews of Arlington Heights Ford - Service Center

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October 22, 2019

Worh was doe in a timely maner I thought that everyone did a great job and they found a nail in my tire that kept losing air The price was very reasonable More

by Dino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
Oct 24, 2019 -

Arlington Heights Ford responded

Dino, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

October 19, 2019

Excellent service and responses from service department. Friendly and courteous during drop off , pick up of loaner car and at pick up at the completion of service work. We continue to loo More

by Dennis
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Arlington Heights Ford responded

Dennis, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 19, 2019

Very friendly and helpful Every time I need service everyone is very friendly and knowledgeable I have been coming here for over 15 years and have always been satisfied I also More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra , Arnie Kosovski, Neal Snyder, Steve Verhagen
Oct 21, 2019 -

Arlington Heights Ford responded

Hi Bobby, thank you so much for your wonderful comments! We're glad we could be of service to you over the years. We appreciate your continued business and look forward to your next visit!

October 18, 2019

Great service quick too! I have now been coming here for a few months and am very pleased with the overall service and great atmosphere. I highly recommend this dealership. More

by Gelfyd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Arlington Heights Ford responded

Hello and thank you for taking the time to notice those efforts and for leaving such an awesome review! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

October 17, 2019

Quick Lane is ! Came in for 15K tune up and fob battery change. Done in under an hour. Am impressed with quality of service and friendliness of employees. Waiting roo More

by rotkopf123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2019

Recap I brought my Explorer in for some repairs (nothing major) and was very satisfied with the whole process. Victor was helpful and kept me informed as so More

by Tom P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Velasquez
October 17, 2019

Awesome dealership personal great I would recommend this dealer to anybody it’s awesome dealer and the people are friendly this is the only place that I bring More

by Payton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2019

Quick and reliable service I visit that location for regular oil change. I appreciate the quality of service, courtesy and professionalism of the employees. Always so polite and More

by Ford Escape 2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Verhagen, Wade Mikosz
October 16, 2019

The Works for me Just did an oil change and rotate of the tires on my F150. Found rear brakes need to be done and schedule work for tomorrow. More

by maddenmoos@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2019

Employees Gave our granddaughter our car to use going back and forth to college which is 3 hours away. The car is 10 years old. Recently going back to school More

by Mags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our thanks to RJ who checked out the car. He is the tech that always services our cars., Steve Verhagen
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