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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,326 Reviews

1,326 Reviews of Arlington Heights Ford - Service Center

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January 15, 2020

The service department is awesome We work constantly with Mr. Hood to help keep our fleet in tip top shape. Arlington Heights Ford is the only Ford dealership we trust our vehicles wi More

by Ahuffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2020

Randy was great. Very knowledgable and not trying to sell me things I didn’t need. Not like some of your service writers. Thanks again More

by Abanks420
Recommend Dealer
Yes
Employees Worked With
Randy Carlson
January 15, 2020

Easy to make appointment, quick resolution to concern I have been coming to this dealership for 14 years and have yet to be disappointed by them. The service department and quick lane have very helpful em More

by Suewojo49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Snyder, Steve Verhagen, Wade Mikosz
January 13, 2020

ALWAYS AWSUM ALWAYS GOOD CUSTOMER SERVICE HERE, QUICK AND EFFICIENT FOR SERVICE, WILL COME BACK NEXT TIME I'M IN THE MARKET FOR A NEW CAR FOR SURE More

by GNATEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SPIRO
January 12, 2020

Great service experience always friendly great prices I think that all service personnel and parts people need a very large raise!!! Also I purchased a car from Lonnie he needs a raise too Thanks More

by Cjfranzen
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
January 11, 2020

I was taken right away by the Quick Lane. It was comfortable in the waiting lounge and they also fixed a recall issue. I was very pleased with the service. More

by Papa Rog
Recommend Dealer
Yes
Employees Worked With
Wade Mikosz
January 10, 2020

EXCELLENT SERVICE & SUPPORT Jerry Hood and his team do an outstanding job taking care of customers. Took my 2014 F-150 SVT Raptor in for oil change, power steering flush, battery More

by HYSILVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Czosnyka, Steve Verhagen
January 09, 2020

Had transmssion serviced Very fair price as I had called Barnes automotive and they were $20 more in price. Service rep. very polite. Except he kept calling me "Maam" which More

by evawell3
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor, Steve Verhagen
January 09, 2020

A pleasure to deal with knowledgable people! All work is done in a timely manner and all questions are answered. Keep up the good work! More

by Mrsbraun
Recommend Dealer
Yes
Employees Worked With
Mary Jo .. 5 stars!, Wade Mikosz
January 08, 2020

Always a good experience I've been coming to Arlington Heights Ford for over 20 years. I've never bought my cars anywhere else since then and have never had them serviced any More

by AlanD96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Snyder
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