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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,292 Reviews

1,292 Reviews of Arlington Heights Ford - Service Center

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January 04, 2020

I love AH Ford’s service department. They make the service process easy, and I trust their advice. My sons take their Fords there also. More

by Cayman53
Recommend Dealer
Yes
Employees Worked With
Victor in Service
January 04, 2020

Great service team. Never had a problem with anything after a service visit there. They are always thorough in checking out the whole vehicle there More

by wwells4574
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen, Wade Mikosz
January 03, 2020

Consistently the best service — setting the bar for all others. Worth going a little out of my way to get the AH Ford treatment. Thank you! More

by scottjackman
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
January 03, 2020

Great family owned dealership Family atmosphere throughout. Welcoming and friendly staff and honest and straightforward pricing. Quality work in the service department and no upsel More

by markbilek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
January 02, 2020

Great experience Quick service and pleasant attitude of service writer. Work was promised to be done within one hour and the vehicle was pulled around finished in 57 More

by Diceman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gal at quick lane...I think her name was Cassandra
January 02, 2020

Great Service The service on my car is always excellent. I needed lugnuts for my tires. They were even a better price than at an auto parts store. More

by jkpoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Also those at Quick Service, Steve Verhagen, Wade Mikosz
December 30, 2019

Poor Service We took our sons car in for service while he was in town visiting over the holidays. We asked to have an oil change when we made the appointment over More

by dbenedict
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Randy
December 28, 2019

Always receive excellent service. Mike Waddel answers my questions about the repairs needed to my 9 year old Fusion and keeps me informed. Always gets me a loaner courtesy car. More

by suef2365
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2019

Quick Lane Spiro and Casandra's Quick Lane service crews are awesome! Jerry Hood's service department is awesome as well. My personal mechanic, Todd Norris, is e More

by Slick Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro, Casandra, Todd Norris...
December 28, 2019

Excellent Service Purchased a new truck, scheduled undercoating, protective package, spray in liner, window tint. Dropped truck off, was given a loaner, my truck was c More

by richardglessner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
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