Arlington Heights Ford - Service Center
Arlington Heights, IL
1,292 Reviews of Arlington Heights Ford - Service Center
Great service team. Never had a problem with anything after a service visit there. They are always thorough in checking out the whole vehicle there after a service visit there. They are always thorough in checking out the whole vehicle there More
Consistently the best service — setting the bar for all others. Worth going a little out of my way to get the AH Ford treatment. Thank you! others. Worth going a little out of my way to get the AH Ford treatment. Thank you! More
Great family owned dealership Family atmosphere throughout. Welcoming and friendly staff and honest and straightforward pricing. Quality work in the service department and no upsel Family atmosphere throughout. Welcoming and friendly staff and honest and straightforward pricing. Quality work in the service department and no upsell. Would recommend to anyone. More
Great experience Quick service and pleasant attitude of service writer. Work was promised to be done within one hour and the vehicle was pulled around finished in 57 Quick service and pleasant attitude of service writer. Work was promised to be done within one hour and the vehicle was pulled around finished in 57 minutes...I was watching. Great job. More
Great Service The service on my car is always excellent. I needed lugnuts for my tires. They were even a better price than at an auto parts store. The service on my car is always excellent. I needed lugnuts for my tires. They were even a better price than at an auto parts store. More
Poor Service We took our sons car in for service while he was in town visiting over the holidays. We asked to have an oil change when we made the appointment over We took our sons car in for service while he was in town visiting over the holidays. We asked to have an oil change when we made the appointment over the phone and also when we dropped the car off. They called and suggested other services, which we agreed to have done. They kept the car for a couple of extra days to service it. It wasn't until after we picked the car up that the CHECK OIL LIGHT WENT ON, when we realized they never changed the oil. VERY POOR SERVICE, If the work order didn't show the request it should have been recognized by the mechanic and recommended. Makes me wonder what else was overlooked, we won't take any chances!! #differentdealership More
Always receive excellent service. Mike Waddel answers my questions about the repairs needed to my 9 year old Fusion and keeps me informed. Always gets me a loaner courtesy car. questions about the repairs needed to my 9 year old Fusion and keeps me informed. Always gets me a loaner courtesy car. More
Quick Lane Spiro and Casandra's Quick Lane service crews are awesome! Jerry Hood's service department is awesome as well. My personal mechanic, Todd Norris, is e Spiro and Casandra's Quick Lane service crews are awesome! Jerry Hood's service department is awesome as well. My personal mechanic, Todd Norris, is excellent as always. I have never been disappointed with my service needs since my first AH Ford vehicle purchase, a new 1987 Bronco, I've purchased and serviced my personal and work vehicles here ever since. Thank you, Guido Clan, for an excellent and efficient vehicle purchase and service experience. Happiest of New Year to my AH Ford "family". More
Excellent Service Purchased a new truck, scheduled undercoating, protective package, spray in liner, window tint. Dropped truck off, was given a loaner, my truck was c Purchased a new truck, scheduled undercoating, protective package, spray in liner, window tint. Dropped truck off, was given a loaner, my truck was completed on time and in an excellent manner. More