Arlington Heights Ford - Service Center

My F-150 had the Works done and wiper blades repl’d. My experience was 5 star from arrival to departure. I will be scheduling appointment for next week to have the front brakes done. experience was 5 star from arrival to departure. I will be scheduling appointment for next week to have the front brakes done. More

Vincent and the team did a great job of getting me in, out and on the road; given the uncertainties related to the Coronavirus pandemic. Thanks! out and on the road; given the uncertainties related to the Coronavirus pandemic. Thanks! More

service Everything about the experience for service was fantastic. The worst thing I can say is this review. Asking a few questions is one thing, but makin Everything about the experience for service was fantastic. The worst thing I can say is this review. Asking a few questions is one thing, but making me type an essay if ridiculous! I would say the GM should look into fixing this. More

Jerry, as usual, was very quick on our test drive to diagnose the problem with the loud noise when braking. Steve was my service writer and was excellent. I keep coming back because of these two! Oh, diagnose the problem with the loud noise when braking. Steve was my service writer and was excellent. I keep coming back because of these two! Oh, and the explorer ST was a neat loaner!! More

need two new tiresas it was not possible to repair tire wit you guys came thru as expected. new tires order,came in as expected and got phone call the minute they arrived,came in and installed within an hour. N you guys came thru as expected. new tires order,came in as expected and got phone call the minute they arrived,came in and installed within an hour. No complaints More

Great service and friendly staff Great service and professional staff. Service was done in a timely manner and all service was fully explained and documented. I am highly satisfied wi Great service and professional staff. Service was done in a timely manner and all service was fully explained and documented. I am highly satisfied with the experience. More

Service Fast and Friendly, I was in and out in less than an hour. No appointment was needed That is All that needs to be said. Fast and Friendly, I was in and out in less than an hour. No appointment was needed That is All that needs to be said. More

Fixed what others couldn't! Wade is my hero! Every time I used my windshield wipers on high, the passenger side blade would hit the window frame HARD, causing this LOUD, rhythmi Wade is my hero! Every time I used my windshield wipers on high, the passenger side blade would hit the window frame HARD, causing this LOUD, rhythmic ticking sound. Previously, I had taken it to a different Ford dealership who diagnosed it as a "design flaw" and told me there was nothing they could do. I brought my 2017 Escape in for a software upgrade and happened to mention the wiper issue to Wade. After three years of teetering between acceptance and insanity, I left the dealership with a new sense of SERENITY. The wiper is now a non-issue thanks to Wade. He adjusted it. Imagine that. He fixed it and rescued me from the decision of having to rip it off the car! It's the little things in life that mean the most. Thank you Arlington Heights Ford! More

Courteous Mike Waddle took me right away. Car was in for 5,000 mile service. Took less than 45 minutes, Car was washed. No slip ups. Mike Waddle took me right away. Car was in for 5,000 mile service. Took less than 45 minutes, Car was washed. No slip ups. More

Tire Repair I had a low pressure alert on my car so I stopped to have it checked at my Ford dealership, they told me I had a nail in the tire. All went well in ge I had a low pressure alert on my car so I stopped to have it checked at my Ford dealership, they told me I had a nail in the tire. All went well in getting it taken care of, service department was very helpful. More