Arlington Heights Ford - Service Center

Oil Change w/The Works Quick service! Nick was helpful suggesting maintenance that was due. Service area was clean and prepared for social distancing during this pandemic. Quick service! Nick was helpful suggesting maintenance that was due. Service area was clean and prepared for social distancing during this pandemic. Good job Arlington Ford! More

Quick lane service Quick service, felt safe in service area, no one was too close to me (6 foot area ) Jerry has a great crew working for him. Quick service, felt safe in service area, no one was too close to me (6 foot area ) Jerry has a great crew working for him. More

Very good service as always! Jerry was outstanding, no hanging around. He got me in and out fast and had my work done ASAP. Thank you Jerry! hanging around. He got me in and out fast and had my work done ASAP. Thank you Jerry! More

Excellent Work & Customer Service. Steve Verhagen stayed in touch with me from beginning to end. He arranged for someone to come to my home, pick up my car, and return it when the work Steve Verhagen stayed in touch with me from beginning to end. He arranged for someone to come to my home, pick up my car, and return it when the work was completed. Additionally, the driver was "Corona Virus prepared". He had on a mask, gloves and wiped down with disinfectant cleaner every part that was touched by him. My car was also washed and clean. The technician did very good work, so I am totally pleased with the outcome. More

Service engine light was on Steve explained what service looked for, the service engine light was on, checked the car, no problems, the fuel door was not properly closed. Thank y Steve explained what service looked for, the service engine light was on, checked the car, no problems, the fuel door was not properly closed. Thank you for explaining the issue. More

They went out of their way to insure patrons and employees were safe during the virus epidemic while maintaining the same high standards of service. employees were safe during the virus epidemic while maintaining the same high standards of service. More

Quick and Awesome As always friendly,upfront and very customer focused. And with the new car wash machine my car is delivered clean. Don't waste your time shopping arou As always friendly,upfront and very customer focused. And with the new car wash machine my car is delivered clean. Don't waste your time shopping around just pull in. More

Had an oil change, PPE used in the car. Only negative was all PPE was left in the car for me to dispose. Very good experience all PPE was left in the car for me to dispose. Very good experience More

Always a pleasant experience at AH Ford Glad that you were open Saturday. I came in for an oil change and was able to get other needed service completed safely. I have been doing online Glad that you were open Saturday. I came in for an oil change and was able to get other needed service completed safely. I have been doing online purchasing at home and left my credit card on my desk. I was given the chance to use my car (after repair completed before payment) to get my payment method and return. I was very grateful to be given this chance. More

the best all is the best and good thank do good work and keep up the good work .i like not to do this all ilike to pas this up next time all is the best and good thank do good work and keep up the good work .i like not to do this all ilike to pas this up next time More