Arlington Heights Ford - Service Center

Jerry as always was polite, pleasant and informative. He sets a great example for his whole department. He is a key reason I use this Service department. sets a great example for his whole department. He is a key reason I use this Service department. More

Service June 4, 2020 Great service dept. Always helpful and knowledgeable.I have purchased my second Ford Edge from AH Ford the last 10 years. The 2009 Edge lasted 155,000 Great service dept. Always helpful and knowledgeable.I have purchased my second Ford Edge from AH Ford the last 10 years. The 2009 Edge lasted 155,000 miles with no mechanical or appearance problems. My new 2019 Edge ST is the best yet. The service department with Steve Verhagen is super...always ready to serve. Their preparation during Covid-19 was outstanding with all preventions in place. I will, and have, always recommended AH Ford to neighbors and relatives interested in purchasing a new Ford... especially an Edge. Chuck Gundlach... a very satisfied customer and owner of a Ford. More

Experience Had a little trouble with the lift once my truck was up in the air, but matter was resolved. Jerry took care of me. Thank you Jerry. Had a little trouble with the lift once my truck was up in the air, but matter was resolved. Jerry took care of me. Thank you Jerry. More

Good svc No nonsense svc Dept. Was given timely work. Facility clean and organized. Will continue to patronize in the future. Only one glitch-was not given dis No nonsense svc Dept. Was given timely work. Facility clean and organized. Will continue to patronize in the future. Only one glitch-was not given discount do not know if it was just an over site. More

Excellent Needed a battery installed after leaving my car unused during Covid19 shutdown. Car towed in and Arlington Heights Ford delivered the car back. Terrif Needed a battery installed after leaving my car unused during Covid19 shutdown. Car towed in and Arlington Heights Ford delivered the car back. Terrific all around More

Service Have been going to the arlington ford for approximately 25 years Will continue to go. Appreciate the service and friendliness of the staff and workers Have been going to the arlington ford for approximately 25 years Will continue to go. Appreciate the service and friendliness of the staff and workers More

I drive 40 minutes to come for service at Arlington heights Ford. Bar none there is no better service department around. They are attentive, straightforward and honest. I never feel like I've been ov heights Ford. Bar none there is no better service department around. They are attentive, straightforward and honest. I never feel like I've been overcharged. Thank you! There is a saying..... "I've got a guy". Rings true every single time for this dealership service department. More

Great service with a smile!! Quality service starts from the top guy in the shop — In this case its Jerry Hood. Nothing gets past him, if you feel there’s a problem it quickly goe Quality service starts from the top guy in the shop — In this case its Jerry Hood. Nothing gets past him, if you feel there’s a problem it quickly goes away or gets fully explained. No exceptions! More

great service , had everything done in less than 1 hour . the only issue I had was when I called to make an appt. on the recorded message it says Monday-Saturday service is open from 7 Am-6 PM I didn't get in the only issue I had was when I called to make an appt. on the recorded message it says Monday-Saturday service is open from 7 Am-6 PM I didn't get in until 7:55 AM . More

Excellent Arlington Heights Ford never disappoints. The service department always goes the extra mile to make sure we are satisfied with our repairs! Thanks fo Arlington Heights Ford never disappoints. The service department always goes the extra mile to make sure we are satisfied with our repairs! Thanks for everything you do to make our experience a positive one! In these times, it is rare to find a business that truly puts the customer first. This is why Arlington Heights Ford has been our go-to dealership for so many years (we just purchased our 16th vehicle from this dealership!) We are also so proud of the Ford Motor Company and how they have rallied to answer the request of our President to help out our Nation during this crisis-GREAT JOB!!! Thanks again for yet another JOB WELL DONE!!! More