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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,293 Reviews

1,293 Reviews of Arlington Heights Ford - Service Center

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April 30, 2020

fast and friendly Had a leak in my sunroof. The service team quickly identified the problem and fixed it. I was in and out in 30 minutes! Thank you! More

by Dave T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2020

Street service Due to the Covid19 I have been staying in and was happy that Arlington Heights Ford offered pick up service and delivery which offered me peace of min More

by Jjbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
April 29, 2020

Trustworthy, and always helpfull have been going here for 20 yrs and always treated so well. Today, they were so care full to sanitize everything and to keep us safe while waiting fo More

by Eleesp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
everyone had masks on...don't know their names. Jerry Hood was there and he is always exceptional..and
April 28, 2020

Outstanding service I’ve been going here for years because of the great service, I have purchased at least 10 vehicles from here and also sent family and friends here to More

by gj4c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2020

Oil Change w/The Works Quick service! Nick was helpful suggesting maintenance that was due. Service area was clean and prepared for social distancing during this pandemic. More

by TeresaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
April 23, 2020

Quick lane service Quick service, felt safe in service area, no one was too close to me (6 foot area ) Jerry has a great crew working for him. More

by Mechanic64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2020

Very good service as always! Jerry was outstanding, no hanging around. He got me in and out fast and had my work done ASAP. Thank you Jerry! More

by Hugh
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2020

Excellent Work & Customer Service. Steve Verhagen stayed in touch with me from beginning to end. He arranged for someone to come to my home, pick up my car, and return it when the work More

by animals5566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
April 16, 2020

Service engine light was on Steve explained what service looked for, the service engine light was on, checked the car, no problems, the fuel door was not properly closed. Thank y More

by gale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
April 16, 2020

They went out of their way to insure patrons and employees were safe during the virus epidemic while maintaining the same high standards of service. More

by Bob
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
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