Arlington Heights Ford - Service Center

Very happy with the services that were provided. I was only in for a works oil change and coolant flush but it was done ahead of schedule and they respected all the social distancing spaces. They cleaned only in for a works oil change and coolant flush but it was done ahead of schedule and they respected all the social distancing spaces. They cleaned surfaces and covered the steering wheel More

I Needed oil change. Then I had the coolant changed because it was needed. So happy that they recommended that. Great service department ! I love Arlington heights ford because it was needed. So happy that they recommended that. Great service department ! I love Arlington heights ford More

Good, SAFE Service During the Pandemic I was very pleased with the extra effort this dealership is going through to provide convenient, safe auto repair service to its customers during this I was very pleased with the extra effort this dealership is going through to provide convenient, safe auto repair service to its customers during this pandemic, when conditions are more difficult and not "normal." I was able to get an immediate appointment on the day I called; I was able to get my CAR PICKED UP, rather than having to risk my health by going into the dealership (I am very high risk for the Virus); and the pickup and delivery of my car after the repairs were done was carried out very well -- the person that picked up and delivered my car was very courteous, he wore protective gear (face mask and gloves), and my car was disinfected after the service was done, and again when it was delivered. I very much appreciate the badly-needed and convenient extra service provided by Arlington Heights Ford. More

Tire And Brake replacement Steve in service did an excellent job in explaining our options for brake and tire replacement. The service was done quickly and cleanly. Thanx fo Steve in service did an excellent job in explaining our options for brake and tire replacement. The service was done quickly and cleanly. Thanx for the Great Job More

You guys are really essential workers and heroes! I had a slow leak in my tire which turned out to be a nail and my brakes were shot. The service department(especially Victor) was helpful, concerned I had a slow leak in my tire which turned out to be a nail and my brakes were shot. The service department(especially Victor) was helpful, concerned and amazing. They fixed my car in a safe and timely manner and really went above and beyond. Thanks for taking care of me and my car in these uncertain times. I can always count on Arlington Heights Ford to take care of my car needs! Amy Schaetzlein More

Great Service Fast, friendly and they treat you as family!! Love coming here and they are really taking extra strides in keeping their customers safe during this p Fast, friendly and they treat you as family!! Love coming here and they are really taking extra strides in keeping their customers safe during this pandemic. Thank You! More

EXCELLENT SERVICE Came in with a check low pressure light on and the service advisor looked over the tire and quickly found a nail in it. Luckily they had the tire in Came in with a check low pressure light on and the service advisor looked over the tire and quickly found a nail in it. Luckily they had the tire in stock and I was in and out in a couple of hours. Thank you for the quick and friendly service!! More

Great Service and Follow up The follow up on the service that was performed on my 2017 Ford Escape has been fantastic. Jerry Hood has made sure that everything was great and foll The follow up on the service that was performed on my 2017 Ford Escape has been fantastic. Jerry Hood has made sure that everything was great and followed up to make sure the car was running fine. Could not be happier with the entire service team. More

Thanks Steve for marking the repairs and routine maintenance seamless. Picked up my truck and dropped off back at my house and outside of truck was cleaned. 5 Stars.. maintenance seamless. Picked up my truck and dropped off back at my house and outside of truck was cleaned. 5 Stars.. More

absolutly the very best I have ever had, and I,m 85 yearsold my 2014 ford edge was due for service I called and they told me to bring it in. When I got there there was a line waiting to get in.WOW, I was told ab my 2014 ford edge was due for service I called and they told me to bring it in. When I got there there was a line waiting to get in.WOW, I was told about an hour or so, well John JR heard this and put me in a rent a car and got me out of the building for safety sake I presume, what a guy, to think my safety was that important to get me away from all the commotion that was going on, I,m 85 years old and I suppose John Jr was thinking of my health with that Virus thing going around, All I can say is THANK YOU FOR PEOPLE THAT CONCERNED AT ARLINGTON HEIGHTS FORD. Once again "THANK YOU" FROM PETER PAGOR More