Arlington Heights Ford - Service Center

I drive 40 minutes to come for service at Arlington heights Ford. Bar none there is no better service department around. They are attentive, straightforward and honest. I never feel like I've been ov heights Ford. Bar none there is no better service department around. They are attentive, straightforward and honest. I never feel like I've been overcharged. Thank you! There is a saying..... "I've got a guy". Rings true every single time for this dealership service department. More

Great service with a smile!! Quality service starts from the top guy in the shop — In this case its Jerry Hood. Nothing gets past him, if you feel there’s a problem it quickly goe Quality service starts from the top guy in the shop — In this case its Jerry Hood. Nothing gets past him, if you feel there’s a problem it quickly goes away or gets fully explained. No exceptions! More

great service , had everything done in less than 1 hour . the only issue I had was when I called to make an appt. on the recorded message it says Monday-Saturday service is open from 7 Am-6 PM I didn't get in the only issue I had was when I called to make an appt. on the recorded message it says Monday-Saturday service is open from 7 Am-6 PM I didn't get in until 7:55 AM . More

Excellent Arlington Heights Ford never disappoints. The service department always goes the extra mile to make sure we are satisfied with our repairs! Thanks fo Arlington Heights Ford never disappoints. The service department always goes the extra mile to make sure we are satisfied with our repairs! Thanks for everything you do to make our experience a positive one! In these times, it is rare to find a business that truly puts the customer first. This is why Arlington Heights Ford has been our go-to dealership for so many years (we just purchased our 16th vehicle from this dealership!) We are also so proud of the Ford Motor Company and how they have rallied to answer the request of our President to help out our Nation during this crisis-GREAT JOB!!! Thanks again for yet another JOB WELL DONE!!! More

10,000 mile maintenance I had an appointment with the service department for 10,000 mile maintenance on my vehicle and also to fix an issue that was part of a recall. I pull I had an appointment with the service department for 10,000 mile maintenance on my vehicle and also to fix an issue that was part of a recall. I pulled into the service area and was greeted immediately. The man was super friendly and professional. As I was going to wait for my car he directed me where to wait and to also an alternate waiting area should the first one become crowded. He told me they would get my car done in 45 minutes to an hour and would try and get it done as quickly as possible. Well, it was only about 45 minutes. He reviewed with me what had been done with my vehicle. The cost was also less than what I was expecting. I was very impressed with the entire experience. More

Outstanding service for 20+ years. Steve Verhagen and Jerry Hood in particular always do the "extra". More than once Steve has driven the car or offered to do so to identify a problem. Steve Verhagen and Jerry Hood in particular always do the "extra". More than once Steve has driven the car or offered to do so to identify a problem. More

AHF provided prompt and efficient service. I have purchased several vehicles from AHF over the last 20 years and I have been quite satisfied with both their sales and service during that time. I have purchased several vehicles from AHF over the last 20 years and I have been quite satisfied with both their sales and service during that time. More

Always a sensational experience. Been a client for over 20 years. We always have sensational experiences with Arlington Heights Ford. Staff is very friendly, helpful, knowledgeable Been a client for over 20 years. We always have sensational experiences with Arlington Heights Ford. Staff is very friendly, helpful, knowledgeable and professional. JB More

Great service! Excellent communications, quick repair. They kept me informed on what was happening along the way, applied the extended warranty for coverage wherever they could and got it back to me quick They kept me informed on what was happening along the way, applied the extended warranty for coverage wherever they could and got it back to me quickly. More

Outstanding. I am 85 years old and have been to many dealers. AH Ford is the only one that has ALWAYS done what they said they would do, and then some. Thank you I am 85 years old and have been to many dealers. AH Ford is the only one that has ALWAYS done what they said they would do, and then some. Thank you! More