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Arlington Heights Ford
Arlington Heights, IL
4,648 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,648 reviews
December 07, 2024
We just purchased our 5th vehicle from Steve Ursin he his most helpful and courteous. We would never buy a car from any dealer other than Arlington Heights Ford. Very satisfied customer most helpful and courteous. We would never buy a car from any dealer other than Arlington Heights Ford. Very satisfied customer More
by bressettsa
Employees Worked With
December 07, 2024
Very knowledgeable of the processes and the vehicles and made the decision of buying/leasing an easy one! made the decision of buying/leasing an easy one! More
by courtney.mcellen
Employees Worked With
December 07, 2024
I am grateful for the thoroughness of the Service Department. If there were one thing to dislike it would be how I did not receive a status update during my service appointment (oil change + a recall Department. If there were one thing to dislike it would be how I did not receive a status update during my service appointment (oil change + a recall). I was told the recall would take an hour, I was there waiting for 3 1/2 and I dropped off my truck and hour early. More
by S.Martinelli
Employees Worked With
December 07, 2024
Lonnie C. is a great salesman! This is the second car I have bought from him. He makes buying a car a smooth and easy process. is a great salesman! This is the second car I have bought from him. He makes buying a car a smooth and easy process. More
by Morganlud
Employees Worked With
December 07, 2024
Really happy with the experience at Arlington Ford. Elliott was great to work with & took good care of us. Elliott was great to work with & took good care of us. More
by P
December 06, 2024
Estamos muy agradecidos con Jesús nos ayudó mucho con agarrar nuestro nuevo carro, nos ayudó escoger cuál de todos y tomó su tiempo con nosotros y era rápido con todo los papeles y también nos ayudó con agarrar nuestro nuevo carro, nos ayudó escoger cuál de todos y tomó su tiempo con nosotros y era rápido con todo los papeles y también nos ayudó con joe en la financiera para estar bien y seguros con nuestros y con los pagos mensuales. Gracias Jesús por toda su ayuda! More
by Fransiscaram04
December 06, 2024
Jesus was really nice to me and my parents we were having difficulty with getting a new family car and he really just made it simple and as well joe help us out with financing out the car, I will definitely difficulty with getting a new family car and he really just made it simple and as well joe help us out with financing out the car, I will definitely be coming back for the future for my family. Thank you! More
by raq01
December 05, 2024
Arlington ford dou very good service to all customers and appreciate your servic e thank s appreciate your servic e thank s More
by markmendoza5455
Employees Worked With
December 04, 2024
Very patient staff. Over all it was a very pleasant experience. All of our questions were answered in a timely manner. Over all it was a very pleasant experience. All of our questions were answered in a timely manner. More
by Mandy1226
December 03, 2024
Service was prompt and customer service was great. Thank you for the taking care of my car. Thank you for the taking care of my car. More
by Donna.
Employees Worked With
