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Arlington Heights Ford
Arlington Heights, IL
4,714 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,714 reviews
January 09, 2025
Sam was great and did a great job of taking care of me and everything that was needed. He could not have been more of a professional. and everything that was needed. He could not have been more of a professional. More
by nmondragon
January 08, 2025
Efficienct sale. They answered all questions honestly. We felt fairly treated. Overall a good experience. They answered all questions honestly. We felt fairly treated. Overall a good experience. More
by wcwatsonmd
Employees Worked With
January 08, 2025
Jesus did an awesome job and was very polite. He was fast and did his job to the T. Cassie was also very helpful and recommended Jesus. Thank you for everything He was fast and did his job to the T. Cassie was also very helpful and recommended Jesus. Thank you for everything More
by Rick
January 08, 2025
The dealership was nice and clean. The salesman Elliott was very friendly and upfront with his sales pitch. He made me feel welcome! Thanks and keep up the good work The salesman Elliott was very friendly and upfront with his sales pitch. He made me feel welcome! Thanks and keep up the good work More
by Latisha
January 08, 2025
Elliot was amazing. From start to finish made me feel comfortable and confident on my purchase. Test drive was awesome. Service and complimentary items were appreciated. From start to finish made me feel comfortable and confident on my purchase. Test drive was awesome. Service and complimentary items were appreciated. Highly recommend Arlington Heights Ford for all new and experienced buyers. You won’t be disappointed! (I’ll be back soon for that Bronco) More
by Semaj Anderson
January 08, 2025
Service was quick and courteous. Appointment set up was immediate. Explained the service well and check out was a breeze. Appointment set up was immediate. Explained the service well and check out was a breeze. More
by macmccaughn
Employees Worked With
January 07, 2025
Steve was a fantastic salesperson! Very helpful and nice. Made our car buying experience pleasant. Very helpful and nice. Made our car buying experience pleasant. More
by kjwojnicki
January 05, 2025
Vine aqui con Jesus y compre una diesel commercial es muy buena persona contactenlo a el buena persona contactenlo a el More
by ernestoernie11
Employees Worked With
January 04, 2025
Amazing service as always from Isaiah, the salesman to Brian Powell, the sales manager, to Joe in finance. Definitely recommend Arlington Heights Ford to anyone looking for a new or used car! Brian Powell, the sales manager, to Joe in finance. Definitely recommend Arlington Heights Ford to anyone looking for a new or used car! More
by Patty16
