
Arlington Heights Ford
Arlington Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Ford Taurus Purchase Staff was friendly and accommodating from sales through financing. Items owed were corrected and delivery was on the promised date. The price was not Staff was friendly and accommodating from sales through financing. Items owed were corrected and delivery was on the promised date. The price was not negotiable even for a couple hundred dollars which was disappointing. More
Another seamless experience Whenever I go to this dealership for service I am met immediately with a friendly attitude, by whatever service personal that is next in line. My conc Whenever I go to this dealership for service I am met immediately with a friendly attitude, by whatever service personal that is next in line. My concerns are always noted and are always addressed. It is always a pleasure to know when I leave my car will be working as good as new. More
Routine maintenance Best experience as always. Needed wheel alignment besides oil change and 40K checkup. Rapidly done at Quick Lane and they always informed me how thin Best experience as always. Needed wheel alignment besides oil change and 40K checkup. Rapidly done at Quick Lane and they always informed me how things were going towards completion. When my car was delivered it was washed and even the inside of the windshield was wiped. In the past they asked me if I wanted it washed and this time is was done automatically. GREAT WORK on my 2014 Focus. More
Service Your QuikLane employee, Cassandra, is extremely polite and very professional. Her customer service is top notch and I would recommend QuikLane to othe Your QuikLane employee, Cassandra, is extremely polite and very professional. Her customer service is top notch and I would recommend QuikLane to others because of her. . More
Staff Your staff is very friendly and knowledgeable. They always treat you respect, and they take their time in explaining what may or may not be wrong wit Your staff is very friendly and knowledgeable. They always treat you respect, and they take their time in explaining what may or may not be wrong with your car. More
Purchase of a used Ford vehicle Since I am an employee of Sam's Club, I used Truecar.com to look for a used car. I found the 2018 Taurus SEL in my search at the Arlington Heights Fo Since I am an employee of Sam's Club, I used Truecar.com to look for a used car. I found the 2018 Taurus SEL in my search at the Arlington Heights Ford dealership. I came to the dealership on a Monday to make sure the vehicle was on the lot for sale. As I was looking at the vehicle I was approached by your sales associate Jesus Sanchez. He was very patient with my daughter & I to answer all of our questions. He did not pressure use or say that "many customers are looking at this vehicle" since we needed to arrange a time so my spouse could look at the vehicle. He accomandated us every step of the way. All in all it was a very good experience. More
This was my first timein to service my vehicle. I was This was my first time in to service my vehicle. I was impressed with the cleanliness and kindness of all staff. Staff was immediately available. This was my first time in to service my vehicle. I was impressed with the cleanliness and kindness of all staff. Staff was immediately available. Thank you for a positive experience. More
Prompt service at fair prices I have been going to this dealership for almost 5 years. The service pricing is fair and they do not try and upsell you. The work is always done promp I have been going to this dealership for almost 5 years. The service pricing is fair and they do not try and upsell you. The work is always done promptly. More
Great service!! My Ford home is convenient, gets the job done quickly with pleasant customer care. Thank you for many years of selling me cars and keeping them running tip top. done quickly with pleasant customer care. Thank you for many years of selling me cars and keeping them running tip top. More
Always Great Sales and Service I have purchased all of my personal and business cars and trucks from AH Ford since the late 80's. All of them have been serviced there also. The pric I have purchased all of my personal and business cars and trucks from AH Ford since the late 80's. All of them have been serviced there also. The prices, friendliness, and professionalism are the BEST. More