Back

Arlington Heights Ford

Arlington Heights, IL

5.0
4,542 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Contact Dealership

801 W. Dundee Rd.

Arlington Heights, IL

60004

Directions

Filter Reviews By Type

Showing 4,542 reviews

January 08, 2020

Cindee always works efficiently to find us what we need! Thank you for getting us in and out of the purchase procees with ease. Cheers More

by roofing1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindee Manaves
January 08, 2020

Always a good experience I've been coming to Arlington Heights Ford for over 20 years. I've never bought my cars anywhere else since then and have never had them serviced any More

by AlanD96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Snyder
January 08, 2020

Very professional, very knowledgeable Steve Ursin has helped me buy two Ford F 150 truck in the last seven years and he made it very easy. We discussed what I needed in a vehicle , and he More

by vernea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rich, Tony Guido
January 07, 2020

Always awesome! Complete, prompt and courteous. I bring my vehicles and my children’s cars whenever they need service . Service guys are the best 😊 thanks for being there during convenient hours More

by maggie
Recommend Dealer
Yes
Employees Worked With
Wade Mikosz
January 07, 2020

The Best. Period> I've been bringing my Fords to AH Ford for many, many years and I ALWAYS receive competent, courteous service. Jerry Hood has assembled a team of sma More

by Jerry V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2020

speedy, efficient, friendly service The oil change on my vehicle was handled in a very efficient manner. The advisor who handled my car was most friendly and helpful. The entire visit More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Carlson
January 06, 2020

The salesman had expert product knowledge and friendly atmosphere. It was a no pressure transaction which was appreciated. The large choice of vehicles made it easy to select the perfect fit. More

by Sauger57
Recommend Dealer
Yes
Employees Worked With
Neal Snyder
January 05, 2020

Quick check-in. Friendly. Able to have tech road tested vehicle with me. Found problem and corrected concern. Fast service. Clean loaner vehicles. Flexible hours for my busy schedule. More

by Mark M
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisor: Victor 5star
January 05, 2020

awesome as always I have been dealing with Arlington Heights Ford for the pas 20 plus years, As always I am treated with great respect and like a member of the family, More

by ldsouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnie Kosovski, Tony Guido, Steve Verhagen, Wade Mikosz
January 04, 2020

Everything was great.Very friendly.So glad I bought car Everything was great. Very friendly. So glad I bought car here. Will definitely send family /friends there. A very good experience over all... Than More

by Jeankenn62
Recommend Dealer
Yes
Employees Worked With
Jeff Reckards, Tony Guido
...
423
...