Arlington Heights Ford

As usual, we got excellent service. We went in for oil change and tire rotation. We also got a courtesy wash. The car porter Mikey was great. Thanks again for excellent service all around. change and tire rotation. We also got a courtesy wash. The car porter Mikey was great. Thanks again for excellent service all around. More

Pretty good service I would've given the dealership five stars except for two items whcih could have made the difference: 1) If I could've spoken with the fellow who d I would've given the dealership five stars except for two items whcih could have made the difference: 1) If I could've spoken with the fellow who did the actual work on my car (this is what they do at Corvette maintenance derlerships) that would have been great (to answer any questions I had or to provide his insight into my problems areas). Granted my GT is not a Vette but it cost about as much. 2) If they could've washed the car before I picked it up - like I've had done at other dealerships Phil Dlouhy More

Ford Servce - Steve Verhagen Steve Verhagen in service department is outstanding!!!!! He always has friendly customer service. Explains the issues at hand in an understandable way Steve Verhagen in service department is outstanding!!!!! He always has friendly customer service. Explains the issues at hand in an understandable way. Always goes the extra step for customers. Highly recommend him! More

I needed to purchase a vehicle due to my car being involved in an accident and deemed a total loss. Both Ryan & John Jr allowed me to take up their entire Saturday night look at & test drive many diff involved in an accident and deemed a total loss. Both Ryan & John Jr allowed me to take up their entire Saturday night look at & test drive many different vehicles. Once I finally picked the one I wanted Ryan went over every “bell & whistle the car had. John Jr then thoroughly explained my finance options More

Extremely talented service and parts team. I have had AH Ford doing service on my car for one reason. They know their product and get it right the first tjme! Ford doing service on my car for one reason. They know their product and get it right the first tjme! More

Service I had an oil change and my tires rotated and all went well with the service. The work was completed in a timely manner. It was a good visit, I had an oil change and my tires rotated and all went well with the service. The work was completed in a timely manner. It was a good visit, More

Friendly and very helpful! I regret not going there to have my service done in October, but could not due to timing with work, school, and my son; I had to go to another Ford lo I regret not going there to have my service done in October, but could not due to timing with work, school, and my son; I had to go to another Ford location closer at the time. I will make the drive in the future regardless now! I love coming to the Arlington Heights Ford location, mainly due to Wade and Steve. Both are wonderful to work with! Mike was also there when I went to pick up my car and he was really nice. I worked with Randy this time around though and he kept me up to date, was friendly, and exceptionally helpful! Thank you! More

Service repair of my F-250 4x4 I brought my truck into the service department for a check engine light and everyone in the service department was very pleasant and helpful as always I brought my truck into the service department for a check engine light and everyone in the service department was very pleasant and helpful as always. I first purchased a new 2004 f250 from Lonnie Catanese back in 2004 and have since purchased two more trucks from your dealership and Lonnie as well because of your excellent service and salesman. I look forward to making my next purchase with your team in the very near future, Thank you. Rich Figarelli More

Alignment and rear wiper Service was performed and delivered as expected. Service employee was courteous and understood issues explained. I was told to drive the vehicle for Service was performed and delivered as expected. Service employee was courteous and understood issues explained. I was told to drive the vehicle for a couple of days to make sure I am satisfied. More

Fast, efficient, professional From sales to service, I applaud all with whom I talked to. My expectations on all levels were met, even exceeded in making my purchase and servicing From sales to service, I applaud all with whom I talked to. My expectations on all levels were met, even exceeded in making my purchase and servicing my new vehicle. More