Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,542 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews By Type
Showing 4,542 reviews
January 08, 2020
Always a good experience I've been coming to Arlington Heights Ford for over 20 years. I've never bought my cars anywhere else since then and have never had them serviced any I've been coming to Arlington Heights Ford for over 20 years. I've never bought my cars anywhere else since then and have never had them serviced anywhere else.. Any more questions? More
by AlanD96
Employees Worked With
Neal Snyder
January 08, 2020
Very professional, very knowledgeable Steve Ursin has helped me buy two Ford F 150 truck in the last seven years and he made it very easy. We discussed what I needed in a vehicle , and he Steve Ursin has helped me buy two Ford F 150 truck in the last seven years and he made it very easy. We discussed what I needed in a vehicle , and he found the correct one at the right price. More
by vernea
January 07, 2020
Always awesome! Complete, prompt and courteous. I bring my vehicles and my children’s cars whenever they need service . Service guys are the best 😊 thanks for being there during convenient hours my vehicles and my children’s cars whenever they need service . Service guys are the best 😊 thanks for being there during convenient hours More
by maggie
Employees Worked With
Wade Mikosz
January 07, 2020
The Best. Period> I've been bringing my Fords to AH Ford for many, many years and I ALWAYS receive competent, courteous service. Jerry Hood has assembled a team of sma I've been bringing my Fords to AH Ford for many, many years and I ALWAYS receive competent, courteous service. Jerry Hood has assembled a team of smart, friendly service professionals who are known nationally as being the best in customer service. More
by Jerry V
Employees Worked With
January 07, 2020
speedy, efficient, friendly service The oil change on my vehicle was handled in a very efficient manner. The advisor who handled my car was most friendly and helpful. The entire visit The oil change on my vehicle was handled in a very efficient manner. The advisor who handled my car was most friendly and helpful. The entire visit was quick and well done. More
by Joe
Employees Worked With
James Carlson
January 06, 2020
The salesman had expert product knowledge and friendly atmosphere. It was a no pressure transaction which was appreciated. The large choice of vehicles made it easy to select the perfect fit. atmosphere. It was a no pressure transaction which was appreciated. The large choice of vehicles made it easy to select the perfect fit. More
by Sauger57
Employees Worked With
Neal Snyder
January 05, 2020
Quick check-in. Friendly. Able to have tech road tested vehicle with me. Found problem and corrected concern. Fast service. Clean loaner vehicles. Flexible hours for my busy schedule. vehicle with me. Found problem and corrected concern. Fast service. Clean loaner vehicles. Flexible hours for my busy schedule. More
by Mark M
January 05, 2020
awesome as always I have been dealing with Arlington Heights Ford for the pas 20 plus years, As always I am treated with great respect and like a member of the family, I have been dealing with Arlington Heights Ford for the pas 20 plus years, As always I am treated with great respect and like a member of the family, Both in the sales and in the service dept. I Have and will continue to recommend this dealership to all of my friends and family. More
by ldsouth
Employees Worked With
Other Employees :
Arnie Kosovski, Tony Guido, Steve Verhagen, Wade Mikosz
January 04, 2020
Everything was great.Very friendly.So glad I bought car Everything was great. Very friendly. So glad I bought car here. Will definitely send family /friends there. A very good experience over all... Than Everything was great. Very friendly. So glad I bought car here. Will definitely send family /friends there. A very good experience over all... Thank you More
by Jeankenn62
Employees Worked With
Jeff Reckards, Tony Guido
