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Arlington Heights Ford

Arlington Heights, IL

5.0
4,499 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,499 reviews

December 20, 2019

Victor no longer with AH Ford? I just found out Victor is no longer at AH. I'm disappointed, I'm not sure if I'll come back, he was much better to deal with than the others I've see More

by Dan D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Martinez
December 20, 2019

Smooth Cindee made everything easy and seamless. Paper work and everything else was taken care of before I got to the dealership. All I had to do was sign an More

by dbrungraber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindee Manaves
December 19, 2019

Best dealership service department and advisors! AH Ford has excellent service advisors and service personnel. The best I have ever worked with at a dealership. My go to trusted advisors for service More

by tread64
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
December 18, 2019

only ford dealer i go too have always had great service Jerry is great to deal with now live in Wadsworth and still bring my truck in for service thanks again More

by wmelons3545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Guido, Steve Verhagen
December 18, 2019

great job Great staff to deal with, very professional and down to earth. Clearly explain what needs to be done and if more problems might arise, straight forwa More

by RMC456E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro & Casandra in Quick-Lane
December 18, 2019

Always excellent service in the Quicklane. Spiro is the best! Quick and efficient, what I love most about them is they care and don’t sell you extra services you don’t need. More

by Zsand10
Recommend Dealer
Yes
Employees Worked With
Spiro
December 18, 2019

Convenient, Fast, Friendly, Priced Right! Made appointment with Wade by phone. Brought car in; left it for service. Received courtesy shuttle home with Adrian. Received call 2 hours sooner tha More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian, One other employee who drove my return shuttle , Wade Mikosz
December 17, 2019

Couldn’t be happier with the sales and service from Neal!!! Made my purchase quick and painless. And what I wanted and bought was not an easy one to get done!! More

by Bicki73
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Neal Snyder
December 16, 2019

As usual, we got excellent service. We went in for oil change and tire rotation. We also got a courtesy wash. The car porter Mikey was great. Thanks again for excellent service all around. More

by aliciatcds1
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikey Rodriguez
December 15, 2019

Pretty good service I would've given the dealership five stars except for two items whcih could have made the difference: 1) If I could've spoken with the fellow who d More

by PhilD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiridon Dimas (What happened to Elliott Reichel?)
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