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Arlington Heights Ford

Arlington Heights, IL

5.0
4,544 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Contact Dealership

801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,544 reviews

April 20, 2020

The Best!!! Thank You for the best experience I have ever had in buying a car. Lonnie is real professional, he went out of his way to make the buying experience More

by mh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2020

Very good service as always! Jerry was outstanding, no hanging around. He got me in and out fast and had my work done ASAP. Thank you Jerry! More

by Hugh
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2020

Excellent Work & Customer Service. Steve Verhagen stayed in touch with me from beginning to end. He arranged for someone to come to my home, pick up my car, and return it when the work More

by animals5566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
April 16, 2020

Service engine light was on Steve explained what service looked for, the service engine light was on, checked the car, no problems, the fuel door was not properly closed. Thank y More

by gale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
April 16, 2020

They went out of their way to insure patrons and employees were safe during the virus epidemic while maintaining the same high standards of service. More

by Bob
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
April 15, 2020

Quick and Awesome As always friendly,upfront and very customer focused. And with the new car wash machine my car is delivered clean. Don't waste your time shopping arou More

by jgutz6818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Gutierrez
April 14, 2020

Had an oil change, PPE used in the car. Only negative was all PPE was left in the car for me to dispose. Very good experience More

by Momomustang826
Recommend Dealer
Yes
Employees Worked With
Vince in service. 5 stars, Steve Verhagen
April 13, 2020

Always a pleasant experience at AH Ford Glad that you were open Saturday. I came in for an oil change and was able to get other needed service completed safely. I have been doing online More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cashier - i dont rememeber her name, Steve Verhagen
April 06, 2020

Great Experience During this difficult time with the Covid-19 Virus. Our company needed a new Transit van. The team was great to deal with. I handled all of the neg More

by Scotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindee Manaves
April 05, 2020

The facility was spotless and sanitized. My service was done quickly and they even did a recall fix. Staff is friendly and helpful. Thank you More

by Schoryt
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
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