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Arlington Heights Ford

Arlington Heights, IL

5.0
4,501 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,501 reviews

February 24, 2020

recall work opened on time, and finished in less time than estimated, and it was free. Previous experience is the reason for the "NO" for recommendation to oth More

by pconroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
979 Victor Villanueva
February 23, 2020

Always a good experience with Arlington heights Ford. Service is A1 and my Suv is running gooooood. I would highly recommend the AH Ford location. More

by Brandon
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2020

This is my second lease purchase of a Explorer and I have used Neil Each purchase and He and the entire staff have made the experience a pleasure!!!!!! Thanks Mike Scatena More

by Mike
Recommend Dealer
Yes
Employees Worked With
Arnie Kosovski, Neal Snyder
February 23, 2020

always pleasant and easy to deal with, staff very professional and courteous, never had to wait and overly long time rather simple oil change or other service work done More

by GNATEP
Recommend Dealer
Yes
Employees Worked With
SPIRO, Victor
February 23, 2020

Great communication from service advisor and the truck was ready for me to pick up one day before the scheduled completion date. Was good experience. More

by RO
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos from service
February 22, 2020

Would give a 5, but promised in about 1 hour and took 1-1/2 hours, which almost made me late for customers at my business. Also left the keys in the car outside. Friendly service though. More

by Bruce
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
February 22, 2020

Service was fast and service representative was knowledgeable and courteous. Only performed the service that was requested and free safety checks. I will definately return again. More

by Dan R
Recommend Dealer
Yes
Employees Worked With
Cassandra D Arcos
February 19, 2020

The service I receive at Arlington Heights Ford is always great. They always complete the service as promised and they communicate what work they performed. More

by eric
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
February 18, 2020

Purchased a used vehicle I have purchased a vehicle in the past and I received another great deal The reason I purchased this vehicle is because the dealership and service de More

by jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2020

Forgot I had a warranty. I brought my SUV to the Quick Lane due to a low tire pressure. Turns out I had a nail in the tire. I waited less than an hour for the repair and expec More

by D.E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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