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Arlington Heights Ford

Arlington Heights, IL

5.0
4,544 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,544 reviews

May 13, 2020

You guys are really essential workers and heroes! I had a slow leak in my tire which turned out to be a nail and my brakes were shot. The service department(especially Victor) was helpful, concerned More

by Amy S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
May 13, 2020

Great Service and people Really enjoy working with this dealership. This is the 3rd vehicle that we have purchased from them and have always had quick and courteous service. I More

by Robb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen, Ryan Livingston
May 11, 2020

2017 Explorer I had a great experience leasing my 2017 Explorer through AHF. They made it a smooth and seamless process. Would definitely recommend AHF for anyone l More

by Tom P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Victor Martinez
May 09, 2020

Great Service Fast, friendly and they treat you as family!! Love coming here and they are really taking extra strides in keeping their customers safe during this p More

by moj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro, Sarah, Steve Verhagen
May 08, 2020

EXCELLENT SERVICE Came in with a check low pressure light on and the service advisor looked over the tire and quickly found a nail in it. Luckily they had the tire in More

by Dave T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
May 06, 2020

Excellent experience from sales to service. Everyone made me feel like I was the most important person in the building. I highly recommend this dealership! More

by CarlM
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Baez- Finance, Steve Verhagen
May 06, 2020

Great Service and Follow up The follow up on the service that was performed on my 2017 Ford Escape has been fantastic. Jerry Hood has made sure that everything was great and foll More

by 2008 happy Lexus owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020

Thanks Steve for marking the repairs and routine maintenance seamless. Picked up my truck and dropped off back at my house and outside of truck was cleaned. 5 Stars.. More

by Mcnwags
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
April 30, 2020

absolutly the very best I have ever had, and I,m 85 yearsold my 2014 ford edge was due for service I called and they told me to bring it in. When I got there there was a line waiting to get in.WOW, I was told ab More

by chipegleg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Martinez
April 30, 2020

fast and friendly Had a leak in my sunroof. The service team quickly identified the problem and fixed it. I was in and out in 30 minutes! Thank you! More

by Dave T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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