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Arlington Heights Ford
Arlington Heights, IL
4,867 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,867 reviews
May 29, 2021
The team at Arlington Heights Ford did a great job of walking a first time car buyer through the theirs process. Not only did I have a great customer service, but the delivery of the car was top notch! walking a first time car buyer through the theirs process. Not only did I have a great customer service, but the delivery of the car was top notch! More
by ograjeda10
May 29, 2021
It was a pleasure dealing with Elliot. He really worked with us to get the best possible price. I will recommend Elliot and this dealership to my friends and family with us to get the best possible price. I will recommend Elliot and this dealership to my friends and family More
by Tom
Employees Worked With
May 29, 2021
Elliott Reichl was very helpful and worked with us on the deal. He spent the time with us and made the experience stress free. We live an hour away he was aware of that and made sure we were able to comple deal. He spent the time with us and made the experience stress free. We live an hour away he was aware of that and made sure we were able to complete the deal today More
by Melstone60
Employees Worked With
May 28, 2021
Just bought my 3rd car from Elliott. What a great buying experience once again. He is very professional and knowledgeable. I would Recommend him over and over again! Thanks again Elliott! experience once again. He is very professional and knowledgeable. I would Recommend him over and over again! Thanks again Elliott! More
by Kaylex78
Employees Worked With
May 28, 2021
It’s my first stop for buying a vehicle. Elliott Reichel has been my salesman for my last two cars and I couldn’t be happier, no pressure sales. has been my salesman for my last two cars and I couldn’t be happier, no pressure sales. More
by Mike M
Employees Worked With
May 28, 2021
We worked with Sam Vasco and had an absolutely wonderful experience. He made sure we had all of the information necessary to make a confident and informed purchase. Cannot recommend working with Sam enough experience. He made sure we had all of the information necessary to make a confident and informed purchase. Cannot recommend working with Sam enough and we can’t wait to come back and work with him on future purchases! More
by Lindslawt
Employees Worked With
May 28, 2021
Great staff, Jacob was a pleasure to work with! Very helpful & friendly. Would refer/ recommend family & friends for their next vehicle. Only thing I didn’t like was it’s a hour from my house. 🤷🏽♂️ helpful & friendly. Would refer/ recommend family & friends for their next vehicle. Only thing I didn’t like was it’s a hour from my house. 🤷🏽♂️ More
by Frank
May 28, 2021
My service advisor, Tony W., did a great job. He was friendly and knowledgeable. He understood the reason for my visit and explained my options depending on the diagnosis. The problem was resolved a l friendly and knowledgeable. He understood the reason for my visit and explained my options depending on the diagnosis. The problem was resolved a lot quicker than I expected based on the very busy day. More
by Tom D
Employees Worked With
Service Advisor Anthony Wojciechows
May 27, 2021
Elliott has sold us our third car. He has shown professionalism and is easy to deal with throughout the car buying process. He puts you at ease knowing your making an important purchase. professionalism and is easy to deal with throughout the car buying process. He puts you at ease knowing your making an important purchase. More
by pagoranos
May 27, 2021
I ordered a 2021 F150 and Marco & Jose handled the the process flawlessly. Kept me well informed on the order. Truck was delivered in a timely manor even with the current world situation. Very pleased wit process flawlessly. Kept me well informed on the order. Truck was delivered in a timely manor even with the current world situation. Very pleased with The whole process from start to finish and beyond. More
by bucksnpucks
