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Arlington Heights Ford
Arlington Heights, IL
4,551 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,551 reviews
December 20, 2020
Mike took care of me everything went good was longer then anticipated I was told over an hour took over 2 hours but good job anticipated I was told over an hour took over 2 hours but good job More
by eric.sipiora
Employees Worked With
December 19, 2020
Elliott was very helpful and he worked hard to find us our perfect car. Overall, great experience and I would highly recommend working with Elliott. our perfect car. Overall, great experience and I would highly recommend working with Elliott. More
by Katrinainfanti
Employees Worked With
December 18, 2020
Made my car buying experience very easy. I am very happy with my purchase. And will refer anyone looking for honest and trustworthy place to purchase a car. Elliott is the best! with my purchase. And will refer anyone looking for honest and trustworthy place to purchase a car. Elliott is the best! More
by Debbie
Employees Worked With
December 18, 2020
always a great experience with the staff, especially Jerry Hood. Service area is clean and you can always talk with the staff about the work being done. Jerry Hood. Service area is clean and you can always talk with the staff about the work being done. More
by frankmassi
December 18, 2020
Arlington Heights Ford really helped me find the exact car I was looking for. Ryan was very helpful and easy to contact when it came to getting me up and running with the different features of the car. Th car I was looking for. Ryan was very helpful and easy to contact when it came to getting me up and running with the different features of the car. Thank you guys again! More
by Areporto97
Employees Worked With
Tony Guido, Ryan Livingston
December 17, 2020
Good job as usually i bought my last couplecars there.So Good job as usually i bought my last couple cars there.So I will continue to get my service there hopefully only a oil change Good job as usually i bought my last couple cars there.So I will continue to get my service there hopefully only a oil change More
by Msovereen
December 17, 2020
Great, thorough service! Got my vehicle in quickly and dealt with all my concerns. Mike provided updates as needed and the job was done on time and at a fair price. Couldn’t ask for a better experience. dealt with all my concerns. Mike provided updates as needed and the job was done on time and at a fair price. Couldn’t ask for a better experience. More
by primrosejm
Employees Worked With
December 16, 2020
My service representative was personable and efficient. Good dealership. I will continue to take my car to them, even though it is about 30 miles from the my house, Good dealership. I will continue to take my car to them, even though it is about 30 miles from the my house, More
by Steve
December 16, 2020
I'm very happy with the service I received at AHF. Quick and knowledgeable with great people Jerry Hood is the best! I'll be back! and knowledgeable with great people Jerry Hood is the best! I'll be back! More
by Mark
Employees Worked With
