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Arlington Heights Ford
Arlington Heights, IL
4,550 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,550 reviews
September 19, 2024
Colton and Arlington Heights Ford did a great job. I will definitely come back next time I will definitely come back next time More
by BBA
Employees Worked With
September 19, 2024
This is the first time I purchased a Ford from a dealer and it was a seamless quality experience and it was a seamless quality experience More
by Jefferyjet86
Employees Worked With
September 18, 2024
Great Service by Isaiah and the manager Israel. Found a very nice car is great shape and they even delivered the car to my house!! Found a very nice car is great shape and they even delivered the car to my house!! More
by AmberT
Employees Worked With
September 17, 2024
Very happy with my service advisor (Victor) attention to my concerns. Also very happy with the services provided for my vehicle. Victor wanted to be sure that I was completely satisfied with the work comp my concerns. Also very happy with the services provided for my vehicle. Victor wanted to be sure that I was completely satisfied with the work completed on my vehicle. More
by Ken
Employees Worked With
September 17, 2024
Isaiah made it super easy for me and didn't push me over the top at all. Wonderful kid and super outgoing!!! the top at all. Wonderful kid and super outgoing!!! More
by AmberT
Employees Worked With
September 16, 2024
Excellent communication and the work was done quickly! Super Helpful and easy to work with! Tony in Service was awesome! Super Helpful and easy to work with! Tony in Service was awesome! More
by Fordgirl5
Employees Worked With
September 16, 2024
Best service. Best seller. Best dealership ever. Thank you so much for make me happy. Best seller. Best dealership ever. Thank you so much for make me happy. More
by Alie
Employees Worked With
September 14, 2024
Isaiah made the process super easy for me. He even picked me up from the airport!!! Great experience He even picked me up from the airport!!! Great experience More
by NNAPOLES
Employees Worked With
September 14, 2024
Working Richard Jacobson. He's been very patient with my quirks and questions. Very helpful. He's been very patient with my quirks and questions. Very helpful. More
by maube
Employees Worked With
September 14, 2024
I highly recommend working with Isaiah, he was absolutely awesome. Super friendly from the moment we arrived, very laid back, and helpful. He and the manager, Israel, helped us to get a great deal. Very happ awesome. Super friendly from the moment we arrived, very laid back, and helpful. He and the manager, Israel, helped us to get a great deal. Very happy with our experience here! More
by Cschis
