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Arlington Heights Ford
Arlington Heights, IL
4,713 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,713 reviews
December 11, 2024
Very nice and polite. But took very long for service we hade to wait. But over all awesome service. But took very long for service we hade to wait. But over all awesome service. More
by ReneheatingRene
December 11, 2024
Elliot and The entire team at AH Ford all was exceed expectations during the whole car buying process!! Highly recommend checking out AH Ford when you are in the market! expectations during the whole car buying process!! Highly recommend checking out AH Ford when you are in the market! More
by Zchislof
December 11, 2024
Should have came here first. Steve and Jose were very helpful. Spent time making sure we got what we wanted in a car. Steve and Jose were very helpful. Spent time making sure we got what we wanted in a car. More
by SiberianTigress
December 10, 2024
Thanks to Sam, Israel, Teddy, and Cassie, I couldn’t be happier with my experience. The staff was approachable and made the entire buying process stress-free. They answered all my questions and worked with happier with my experience. The staff was approachable and made the entire buying process stress-free. They answered all my questions and worked with me to finalize my purchase. If you’re looking for excellent service, Arlington Heights Ford is worth a visit. More
by EJ Qza
Employees Worked With
December 10, 2024
Always helpful. Jesus Sanchez has taken care of us all the time. We bought 5 trucks and it was the easiest thing. Very happy Jesus Sanchez has taken care of us all the time. We bought 5 trucks and it was the easiest thing. Very happy More
by tcamarena
Employees Worked With
December 10, 2024
Jesus Sanchez has been great with all of our needs to buy and he always leads us the rite way for service and always willing to go over and beyond to help us we really enjoy working with Jesus and he always leads us the rite way for service and always willing to go over and beyond to help us we really enjoy working with Jesus More
by Alexcorona
Employees Worked With
December 09, 2024
We bought a new car 4 years ago from them and had a good experience. So we felt comfortable going back and buying a used car this time. And would come back again. experience. So we felt comfortable going back and buying a used car this time. And would come back again. More
by Mike
December 08, 2024
Steve was great! He’s efficient, knowledgeable, and friendly. I’d recommend working with him for purchasing and new or used vehicle! He’s efficient, knowledgeable, and friendly. I’d recommend working with him for purchasing and new or used vehicle! More
by triplealand
Employees Worked With
December 07, 2024
We just purchased our 5th vehicle from Steve Ursin he his most helpful and courteous. We would never buy a car from any dealer other than Arlington Heights Ford. Very satisfied customer most helpful and courteous. We would never buy a car from any dealer other than Arlington Heights Ford. Very satisfied customer More
by bressettsa
Employees Worked With
December 07, 2024
Very knowledgeable of the processes and the vehicles and made the decision of buying/leasing an easy one! made the decision of buying/leasing an easy one! More
by courtney.mcellen
Employees Worked With
