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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,041 Reviews

1,041 Reviews of Arlington Heights Buick GMC - Service Center

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February 21, 2025

Very polite and helpful. A piece of the grill of my vehicle had fallen off and I brought the piece in. He happily assisted in making the piece go back in. As for service, the More

by ritamariebaruffi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Mark was very helpful when I brought my car in for service he was fantastic with keeping my updated on the status of the repairs More

by Pickandstrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lubrano
February 18, 2025

Always a great service experience at Arlington Heights Buick GMC. Mark Lubrano was very courteous, professional and great to work with. More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lubrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Fast and friendly service and bonus it was repaired faster than expected! Thank you Michael great communication! More

by jfeuling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Came in twice in one week for a flat tire was treated respectfully and honestly. Easy to schedule appointment with online and they were quick. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

As always, service here is friendly and I'm more than satisfied with the process. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

The friendly and efficient service was great. Unfortunately, the service was not that great. I was told the automatic transmission fluid needed to be replaced at 45000 miles, Checking the owner More

by roni41249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Arlington Heights Buick GMC responded

Thank you for your kind words about your advisor. According to GM's Severe Maintenance Schedule, it's recommended to replace the transmission fluid at 45,000 miles, especially given the driving conditions in Illinois and the Chicagoland area. Additionally, as your vehicle is 11 years old, this service is strongly advised. We apologize that the leak wasn’t resolved during your visit, and please don't hesitate to contact us if you experience further issues with the tire—we’ll take care of it. We value your feedback and appreciate your business, and we hope to see you again soon.

February 10, 2025

Chris was very helpful and explained what the problem was and answered our questions regarding potential causes for the sensor problem we encountered. More

by loiswest416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

David was excellent. Truck was in for normal maintenance. David made check in easy. I waited for the truck to be finished. About one hour. David then walked me through th More

by Jimdcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Had a new remote programmed as a spare. Bought it elsewhere besides dealer. They said they were going to charge me even if it didn't program properly. After programmed old remote doesn't wo More

by S
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mike Evans
2.0
This rating includes all reviews, with more weight given to recent reviews.
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