Arlington Heights Buick GMC - Service Center
Arlington Heights, IL
1,041 Reviews of Arlington Heights Buick GMC - Service Center
I have always had my service done with my Envision at Arlington Heights. I am treated well, with respect and patiently. Mark was no exception as we went through what needed to be done now and what my Arlington Heights. I am treated well, with respect and patiently. Mark was no exception as we went through what needed to be done now and what my next visit might need. By the time I left dealership, waiting room was filled with people. A good sign of of workmanship on the dealer's part. More
We were told the repair should take 90 minutes to 2 hours. We sat there for 4 hours before my husband requested anloaner. We did receive one. It should have been offered much earlier hours. We sat there for 4 hours before my husband requested anloaner. We did receive one. It should have been offered much earlier More
Chris Parisi is the service rep I've worked with over the years. He's always been honest, transparent and looking out for my best interest. There's a high degree of trust that I have with Chris. I highly rec years. He's always been honest, transparent and looking out for my best interest. There's a high degree of trust that I have with Chris. I highly recommend working with Chris in service. More
Service writers were quick with the check in process. I waited for my car for an oil change. They had guest wifi, I was able to quickly connect and work in a quiet space while waiting on my car. I waited for my car for an oil change. They had guest wifi, I was able to quickly connect and work in a quiet space while waiting on my car. More
Mike Evans listens to you when you bring up a problem with the car. He's very pleasant to talk to. He gets the car in fast and when there's a problem, he explains in total detail about it. with the car. He's very pleasant to talk to. He gets the car in fast and when there's a problem, he explains in total detail about it. More
Arlington Heights Buick GMC was courteous, timely and communicated as well. I highly recommend them. communicated as well. I highly recommend them. More
Another great service experience with Mark Lubrano. He makes you feel that you are his only customer in the Service Department. Wonderful professional and personalized service. He makes you feel that you are his only customer in the Service Department. Wonderful professional and personalized service. More
Fast, excellent service. Made sure that I was well taken care of and kept me updated on the status of my service. Made sure that I was well taken care of and kept me updated on the status of my service. More
Mike Evens was my service rep for this visit. Mike was very knowable and very helpful. Great asset to your company along with your service manager, Mike Baker. Mike was very knowable and very helpful. Great asset to your company along with your service manager, Mike Baker. More