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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
969 Reviews

969 Reviews of Arlington Heights Buick GMC - Service Center

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October 13, 2024

I have used Arlington Heights Buick for over 8 years and have always been happy with their service. More

by kenslip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Arlington Heights Buick GMC responded

Thank you for your continued trust in Arlington Heights Buick GMC over the past 8 years! We are thrilled to hear that you've always been happy with our service. Your satisfaction means a lot to us, and we look forward to serving you for many more years to come. Please don’t hesitate to reach out if you need anything! Sincerely, The Team at Arlington Heights Buick GMC

October 13, 2024

As always I received top notch service and prompt communication regarding the service being provided. Great job! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Figuroa
Oct 15, 2024 -

Arlington Heights Buick GMC responded

Thank you for your kind words, David! We're thrilled to hear that you received top-notch service and prompt communication at Arlington Heights Buick GMC. Your satisfaction is our priority, and we look forward to serving you again in the future. Feel free to share your experience with others! Sincerely, The Team at Arlington Heights Buick GMC

October 12, 2024

My 2012 Lacrosse was in for a recall. David Figueroa answered all my questions and more. The work was finished on time, and the car was washed. Ill be back. More

by my1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
Oct 15, 2024 -

Arlington Heights Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that David took such great care of you during your visit for the recall service on your 2012 Lacrosse. It's wonderful that everything was completed on time and that you appreciated the wash. We look forward to welcoming you back to Arlington Heights Buick GMC in the future! Sincerely, The Team at Arlington Heights Buick GMC

October 10, 2024

Service was great and Chris Parisi I service dept was very helpful and easy to work with, This dealership is very clean and friendly More

by Joy7031@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Arlington Heights Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service department and that Chris was able to assist you effectively. At Arlington Heights Buick GMC, we strive to provide a clean and friendly environment for all our customers. We look forward to seeing you again! Sincerely, The Team at Arlington Heights Buick GMC

October 05, 2024

Unfortunately, due to the business of the shop, the truck was not checked out until the next morning. I was contacted about the repairs and cost. Once approved, the parts were ordered, and all completed the More

by Jimdcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Oct 08, 2024 -

Arlington Heights Buick GMC responded

We appreciate your kind words, Jim. We are glad that we could get your truck fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Team at Arlington Heights Buick GMC

September 25, 2024

Went in today to get my first oil change on my new Terrain. The guys at the service desk were awesome. They were polite and quick. I left the car to come back after work to pick up car. Everything wen More

by Fig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Arlington Heights Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Arlington Heights Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Team at Arlington Heights Buick GMC

September 25, 2024

The staff is courteous, knowledgeable and friendly. The work on the car is completed as promised. More

by Pete Kosich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
Sep 27, 2024 -

Arlington Heights Buick GMC responded

Thanks for your perfect review, Pete! We're glad to hear that our team was friendly, knowledgeable, and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Arlington Heights Buick GMC

September 25, 2024

Respectful and took care of my needs. There is nowhere better to go. Had no issues, there follow up is amazing and a great staff including the mechanics. My truck never drove better. More

by steven cohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in service A+++++
Sep 27, 2024 -

Arlington Heights Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department, Steven. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Team at Arlington Heights Buick GMC

September 23, 2024

Quick and efficient service, the representative was very polite and understanding, the job was as promised, on time. More

by Rusizk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Evans
Sep 26, 2024 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Team at Arlington Heights Buick GMC

September 17, 2024

Easy to make service dates; service personnel are always super helpful. Dealership is close to my home so I am not driving to the next suburb for service. More

by denise1819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Arlington Heights Buick GMC responded

Denise, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Arlington Heights Buick GMC for your vehicle needs. Sincerely, The Team at Arlington Heights Buick GMC

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