Back

Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,029 Reviews

1,029 Reviews of Arlington Heights Buick GMC - Service Center

Sort by
March 07, 2025

Service writers were quick with the check in process. I waited for my car for an oil change. They had guest wifi, I was able to quickly connect and work in a quiet space while waiting on my car. More

by YUKONAT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Nedanovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Mike Evans listens to you when you bring up a problem with the car. He's very pleasant to talk to. He gets the car in fast and when there's a problem, he explains in total detail about it. More

by ammallama3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baker
February 25, 2025

Arlington Heights Buick GMC was courteous, timely and communicated as well. I highly recommend them. More

by dan_gavin22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Another great service experience with Mark Lubrano. He makes you feel that you are his only customer in the Service Department. Wonderful professional and personalized service. More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lubrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Fast, excellent service. Made sure that I was well taken care of and kept me updated on the status of my service. More

by tsarver77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lubrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Always professional and service us in a timely manner. The clarity of the service was explained well. More

by susan.millstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lubrano
February 21, 2025

Mike Evens was my service rep for this visit. Mike was very knowable and very helpful. Great asset to your company along with your service manager, Mike Baker. More

by neldl93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Very polite and helpful. A piece of the grill of my vehicle had fallen off and I brought the piece in. He happily assisted in making the piece go back in. As for service, the More

by ritamariebaruffi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Mark was very helpful when I brought my car in for service he was fantastic with keeping my updated on the status of the repairs More

by Pickandstrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lubrano
February 18, 2025

Came in twice in one week for a flat tire was treated respectfully and honestly. Easy to schedule appointment with online and they were quick. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.