Arlington Heights Buick GMC

Easiest to deal with! No Stress! And I mean we felt no stress! Cesar was who we have been waiting to meet for 4 weeks. Finance guy was totally not aggressive... never ex No Stress! And I mean we felt no stress! Cesar was who we have been waiting to meet for 4 weeks. Finance guy was totally not aggressive... never experienced this before... I'm giving this dealership first shot when I buy my next vehicle. FYI... I drove 1hr to get here just to test drive and walk away but they made me an offer I could not and did not want to refuse. Oh... and never go to a place in Skokie that may rhyme with Apple Orchard. More

Excelente atención por parte del personal hermosa la camioneta que adquirí hoy!! Gracias a César Martínez por ayudarnos hoy! camioneta que adquirí hoy!! Gracias a César Martínez por ayudarnos hoy! More

Great dealership and professional team. Very knowledgable and did a great job to meet my car needs. Very knowledgable and did a great job to meet my car needs. More

Steve Nedanovski & Dan S are wonderful to work with! Services here all around - highly recommend! Everyone should come here! From walking through the door to signing the paperwork, I felt listened to, c Services here all around - highly recommend! Everyone should come here! From walking through the door to signing the paperwork, I felt listened to, cared for and I understood every part of the process. Make sure you don’t forget to set your appointment with him first, he is a professional 100%! Thank you! More

Known and respected Mike Baker since he joined Mitchell Buick I trust Mike and his opinion on work needed. Buick I trust Mike and his opinion on work needed. More

Very good service and great customer service , Nice people always have great service, thank you people always have great service, thank you More

Love this dealership! Shelley is always very helpful and goes way and beyond.for her customers. Not pushy at all and very honest. This is why I love this dealership. Shelley is always very helpful and goes way and beyond.for her customers. Not pushy at all and very honest. This is why I love this dealership. More

In our years of interacting with this dealership from the customers perspective, there is another one of your long standing employees, Shelley Barr who consistently exhibits a work ethic commensurate with th customers perspective, there is another one of your long standing employees, Shelley Barr who consistently exhibits a work ethic commensurate with this corporations mission statement. She continually goes above and beyond in not only providing service expertise to individualize the customers needs, but also thinks out of the box with problem solving and has the goal to meet the customers satisfaction level. Her communication skills combined with her level of professionalism and compassion illustrates her level of professional integrity. She remains flexible, hard working and helps the customer feel that her goal is to satisfy their concerns. In my career with Joint Commission, Shelley’s’ ongoing performance would be flagged as a team member we would recommend to mentor and train new employees. Your Administrative and Corporate offices should feel proud that they have Shelley on board who overall exhibits strong work ethic values. Indeed, it makes sense then, that she has been a loyal team member with Arlington Heights Buick for almost 30 years. More

Chris was great to work with. Kept me updated on the progress of my car both him and service manager Mike provided best service always completely satisfied when I bring my car her Kept me updated on the progress of my car both him and service manager Mike provided best service always completely satisfied when I bring my car here. More

I recently leased a 2025 Buick Encore GX. The process was easy and painless. My salesperson Victor was wonderful. He went over all of the new features of my car, how to set up my on-star, and The process was easy and painless. My salesperson Victor was wonderful. He went over all of the new features of my car, how to set up my on-star, and how to set up my mobile app. The general manager Dan came over to check on me and answer any questions. Once I got into finance, Mike had my paperwork ready and explained the lease process. It was a great experience from start to finish and I would recommend this dealership to everybody. It was a very welcoming environment. I love my new car. More