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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,109 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,109 reviews

March 31, 2024

Shelley Barr was the most fantastic sales person, so kind, intelligent and understanding! I recommend her highly!!! More

by Payam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amin Aminipanah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Arlington Heights Buick GMC responded

Congratulations on your new vehicle, Payam. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Shelley was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

March 31, 2024

I had a great experience. Cesar was pleasant to work with and knowledgeable. I never felt pressured or like the staff at Arlington Buick GMC was being pushy. To the contrary, More

by acstrasser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Arlington Heights Buick GMC responded

We love hearing about customers who have had a terrific experience at Arlington Heights Buick GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Arlington Heights Buick GMC Team

March 30, 2024

Good experience. ..Cesar was a pleasure to deal with both the pricing of the new vehicle and my trade in. More

by jbernberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience working with Cesar! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 30, 2024

Cesar is a professional and a great customer service representative sales gentleman that took care of us there at the dealership while we waited for paperwork. Great job Cesar . More

by Johnrp
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Arlington Heights Buick GMC responded

Thank you for this amazing review and shoutout for Cesar! We really appreciate your business, John. Sincerely, The Arlington Heights Buick GMC Team

March 30, 2024

Joel Gallardo was very helpful and great to work with on this purchase. He did everything possible to make this purchase work for us. More

by kmarquardt2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel E. Gallardo
Apr 01, 2024 -

Arlington Heights Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Joel was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

March 29, 2024

Joel Gallardo helped make this purchase quick and easy! Also thanks to Mike O. in finance, Mike A. the general manager and Kristal Borges in the Internet Department! More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel E. Gallardo
Apr 01, 2024 -

Arlington Heights Buick GMC responded

Sam, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

March 28, 2024

Really good experience with our helper was able to answer all questions and give us more information to give us the best experience with our purchase More

by israelgonzalez9117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Arlington Heights Buick GMC responded

Israel, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

March 28, 2024

El vendedor muy amable te sientes comodo en el dealer ay cafe y agua gracuas More

by hcovarrubias68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Arlington Heights Buick GMC responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sinceramente, The Arlington Heights Buick GMC Team

March 28, 2024

Dean is a great and knowledgeable service writer. He is very helpful and listens to his customers. More

by Mn678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Mar 29, 2024 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience working with Dean! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 26, 2024

Alexandria was excellent to work with today. She reviewed the history of service with my car and made certain that the work being performed matched my needs for this visit. Alexandria is an outs More

by Tom Pardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Aiello
Mar 27, 2024 -

Arlington Heights Buick GMC responded

Tom, it’s great to know that Alexandria provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

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