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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,319 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,319 reviews

December 05, 2024

Cesar was very good to work with as he answered all questions about the transaction and was very polite. He could benefit from additional training on Jeep technology although that is not their sales br More

by jonlberndt
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lubrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Arlington Heights Buick GMC responded

Thank you for your feedback! We're glad to hear you had a positive experience working with Cesar at Arlington Heights Buick GMC. He appreciates your insights, and we always strive to improve our team's knowledge. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

December 05, 2024

I found a pre-owned vehicle online that I was interested in and gave the dealer a call. I spoke to Nicolette and she was extremely helpful! She answered all of my questions and we worked out many of the det More

by mjolnir871
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amin Aminipanah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolette Grivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lubrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Nicolette and our team here at Arlington Heights Buick GMC. It's fantastic to hear that you found the perfect pre-owned vehicle and had a great experience during your visit. We look forward to serving you again in the future! Enjoy your new purchase! Sincerely, The Team at Arlington Heights Buick GMC

December 02, 2024

Most of our interaction was with our salesperson Greg, who was very helpful. Overall the dealership seemed professional, efficient and customer service oriented. More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Arlington Heights Buick GMC was enjoyable and that Greg was able to assist you effectively. Our team is dedicated to providing professional and efficient service, and your feedback reinforces our commitment to customer satisfaction. We look forward to welcoming you back on your next visit! Sincerely, The Team at Arlington Heights Buick GMC

December 02, 2024

Courteous and profesional. They were fast and knowlegable. Gregory made it fun and easy. Would recommend More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Arlington Heights Buick GMC responded

Thank you, Alex, for your wonderful review! We're thrilled to hear that you found our team at Arlington Heights Buick GMC to be courteous and professional. It's fantastic to know that Gregory made your experience enjoyable and seamless. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

December 01, 2024

Caesar was very polite and answered our questions when possible. We feel that the dealership failed to provide Caesar the training needed to explain new model technology to potential customers. More

by ednbonnie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Cesar was polite, knowledgeable and very easy to work with. I would definitely recommend him for your car buying needs More

by kattieknuckles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Kattie! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Arlington Heights Buick GMC

November 30, 2024

We recently purchased a Buick, and we couldn’t be more impressed with the service we received from Cesar at Arlington Heights Buick GMC. From start to finish, he was knowledgeable, professional, and gen More

by Annamarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Arlington Heights Buick GMC responded

Your kind words mean a lot to us, Annamarie. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Team at Arlington Heights Buick GMC

November 30, 2024

Shelley was helpful efficient in find the best car an option for me en getting my new car thanks More

by Laresfinancial
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Baturin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolette Grivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Arcos
Dec 03, 2024 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Arlington Heights Buick GMC

November 30, 2024

Service department is great! Helpful employees and good communication with explanations of what has been done or needs to be done. More

by michele.larson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Arlington Heights Buick GMC responded

Michele, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Arlington Heights Buick GMC's Service Department. Sincerely, The Team at Arlington Heights Buick GMC

November 29, 2024

Although purchasing a car can be stressful, Arlington Heights Buick GMC made it better than expected. Nicolette was super helpful and joked around to lighten the mood and make the experience a good one. More

by JessK0909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolette Grivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lubrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert (online sales)
Dec 03, 2024 -

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Arlington Heights Buick GMC

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