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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,126 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,126 reviews

November 22, 2024

My service advisors Chris was an absolute pleasure to deal with. As this is my first maintenance on my new GMC sierra he was a straight shooter told me what i did and did not need and trusted him complet More

by Mgm11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

The best experience! ! Cesar is simply the best. Everybody was super nice and very clear on explaining paperwork. They worked with me on price and I got a great warranty p More

by thomasyudi9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lubrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Arlington Heights Buick GMC responded

Thomas, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Team at Arlington Heights Buick GMC

November 19, 2024

I had called to either trade my car in or extend my warranty I was told unless I take down my previous bad rating I would not get good service from service dept and was told to take off rating for sa More

by Robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike O'Connell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Baturin
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

The dealership was close to my house. I picked the dealer due to geographical convenience. More

by Ken Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business, Ken. Sincerely, The Team at Arlington Heights Buick GMC

November 18, 2024

No pressure shopping. Knowledgeable and personable staff. Came for specific car, but Nicolette suggested another trim if the same car and fit me perfectly. The trade in More

by ritamariebaruffi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolette Grivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Arlington Heights Buick GMC responded

Congratulations on your new Buick, Rita! Thank you for taking the time to write about your experience. It's great to know Nicolette and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Arlington Heights Buick GMC

November 16, 2024

Cesar was personable and knowledgeable and was very pleasant. He was motivated to make a sale. He took me on a test drive and pointed out many features of the vehicle. After all the paperwork for the s More

by jordanjames0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lubrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Arlington Heights Buick GMC responded

Congratulations on your new vehicle, Jordan. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Cesar was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Team at Arlington Heights Buick GMC

November 15, 2024

Shelly Barr-at Sales Was very Friendly very self anderstanding very much Helpful. I give her 💯!! More

by Mariapecoraro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Maria! Sincerely, The Team at Arlington Heights Buick GMC

November 15, 2024

Great service, friendly service advisors. Today they got me in and out in an hour and a half, when the service was supposed to take 2.5 hours More

by Stevestone18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Arlington Heights Buick GMC responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Arlington Heights Buick GMC

November 12, 2024

This is about my 10th lease from this dealership. Shelley Barr and the entire team treat you like family! Thanks for sitting with me to set up the extras. Technology is so NOT my thing ;-) See you More

by Sfox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Camargo, Danny Szwec and Ariel Szwec
Nov 14, 2024 -

Arlington Heights Buick GMC responded

It's always great to hear from our customers and we appreciate you taking the time to give us feedback, Susan! Thank you for continually choosing Arlington Heights Buick GMC for your vehicle needs. We look forward to seeing you for your next lease! Sincerely, The Team at Arlington Heights Buick GMC

November 09, 2024

Nuestro vendedor Cersar Mtz fue muy amable y se tomó el tiempo para explicarnos con detalle todo, muy buen servicio con todos y es la segunda vez que compramos un carro aquí por el asesoramiento de César More

by jess210994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amin Aminipanah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lubrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Arlington Heights Buick GMC responded

¡Gracias por su excelente reseña! Estamos encantados de saber que César le brindó un servicio amable y detallado durante su compra en Arlington Heights Buick GMC. Apreciamos su confianza en nosotros y nos alegra que haya regresado por segunda vez. Esperamos poder asistirle nuevamente en el futuro. ¡Que disfrute de su nuevo vehículo! Sincerely, The Team at Arlington Heights Buick GMC

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