Arlington Acura in Palatine

Everything was great. Rodger picked me up from the airport with very little notice. We had some issues come up during the transaction that were unavoidable, but they were taken care of promptly. This airport with very little notice. We had some issues come up during the transaction that were unavoidable, but they were taken care of promptly. This was an out of state transaction for me so everything was handled via text and Rodger was very responsive. Great dealership! More

I only bring my '07 MDX to Acura - Jeremy always steers me in the right direction and with 180,000 miles I plan to keep it for years to come. me in the right direction and with 180,000 miles I plan to keep it for years to come. More

I had my TLX serviced recently and Chris Clark was very helpful and courteous with my needs. I always trust Arlington Acura with my service needs. helpful and courteous with my needs. I always trust Arlington Acura with my service needs. More

The whole experience was very pleasant! I liked that Dustin was not pushy and knew about all the features and differences between the cars I liked! He was super helpful and the dealership was clean and Dustin was not pushy and knew about all the features and differences between the cars I liked! He was super helpful and the dealership was clean and took precautions for Covid. Overall A+++ More

Salesmen are real sharks. Make sure you research everything prior to going in and google anything you don't understand versus just taking the salesmens word for it. Everything is negotiable so negoc everything prior to going in and google anything you don't understand versus just taking the salesmens word for it. Everything is negotiable so negociate and don't be afraid to walk out if your not comfotable with what's going on. I don't recommend this dealership and will never use them again. They sold me a car with a dead battery and false oil change sticker on the window and crammed a bunch of unncessary "add-ons" and hidden charges. The salesmen are the stereotypical "used car salesmen" so be aware and beware! More

Needed a new battery. OEM battery had lasted 5 years but finally gave it up. Originally talked with Omar and when arriving at dealership, Chris helped and I was in and out relatively quickly. Good servic finally gave it up. Originally talked with Omar and when arriving at dealership, Chris helped and I was in and out relatively quickly. Good service More

Worked with Mark and he was very professional. He communicated progress of service excellently and gave a detailed description of work done. It was a pleasant experience. communicated progress of service excellently and gave a detailed description of work done. It was a pleasant experience. More

I always come here to service my car because of the awesome service! I would recommend this dealer to anyone looking to buy a car. awesome service! I would recommend this dealer to anyone looking to buy a car. More

Worked with Jeremy to diagnose some error messages I had. He was very professional and they were very quick. He gave me a detailed explanation of the issues and what my options to fix were. He was very professional and they were very quick. He gave me a detailed explanation of the issues and what my options to fix were. More

We had agreed on a payment and Trade in value for my car. But instead of giving me what we agreed on my Trade in, they added to the car value. So on papers, it looked like I got what we agreed on my Trade in But instead of giving me what we agreed on my Trade in, they added to the car value. So on papers, it looked like I got what we agreed on my Trade in, but the balance was added to my car value. I emailed the manager and finance person, no one gave me an explanation yet More