Arlington Acura in Palatine

Steve was great, went above and beyond to take care of me and my Acura. He anticipated my questions and explained why I needed some items and not others at this time. Always felt I was in good hands, he even and my Acura. He anticipated my questions and explained why I needed some items and not others at this time. Always felt I was in good hands, he even looked for coupon specials I could use for the services I needed. More

Roger was friendly and clear about what work needed to be done. I trusted his advice on what needed to be done and what could wait until my next visit. done. I trusted his advice on what needed to be done and what could wait until my next visit. More

Mark has been my service advisor for many years and he consistently provides exceptional service. consistently provides exceptional service. More

I had a fantastic experience with Jhonu Pulido at the dealership. His customer service was exceptional, and he went above and beyond to ensure I found the right vehicle. I highly recommend them!" dealership. His customer service was exceptional, and he went above and beyond to ensure I found the right vehicle. I highly recommend them!" More

I had a fantastic experience buying my 2024 MDX from Arlington Acura! Sam Dibashi was very helpful and professional in helping me choose the right car for my needs and working out a great deal with the Arlington Acura! Sam Dibashi was very helpful and professional in helping me choose the right car for my needs and working out a great deal with the GM. This is the fifth car I have purchased from this dealership and it will not be the last. I have also had many opportunities to use the service department over the past several years and my experience has been outstanding. More

Great professional service and Mark Nietzke is fantastic! The reason I didn't give a 5 star is that you charge additional 10% when paying with a credit card. The reason I didn't give a 5 star is that you charge additional 10% when paying with a credit card. More

Had an amazing experience purchasing my new vehicle from Sam in sales and Ideen in finance-both easy to work with and extremely accommodating. If you are looking for a vehicle I highly recommend making this Sam in sales and Ideen in finance-both easy to work with and extremely accommodating. If you are looking for a vehicle I highly recommend making this your first stop!! 5 ⭐️ More

Service was excellent. Staff (Steve) was extremely helpful. Rohrman Acura is always great to work with. Staff (Steve) was extremely helpful. Rohrman Acura is always great to work with. More

Great customer service. Outstanding communication all around. Very pleased. Plus my car is always spotless when I leave. Outstanding communication all around. Very pleased. Plus my car is always spotless when I leave. More

Was a pleasure to work with salesman Joe Loconsole who’s very knowledgeable, information and personable. Thanks !! very knowledgeable, information and personable. Thanks !! More