Arlington Acura in Palatine

What more could you want.. The Service Department at Arlington Acura in a word is AMAZING!!! I have worked with the Staff for years. During this time they have never been a The Service Department at Arlington Acura in a word is AMAZING!!! I have worked with the Staff for years. During this time they have never been anything but honest and maintained thei integrity of my vehicle by standing by their product. It is known that service costs more at an auto dealer, but my vehicle, thanks to the staff at Arlington Acura, is the perfect example of why you should. It operates just as it did when I put my first mile on her. You are in good hands with the staff of Arlington Acura Service Department, your needs are their needs and that is a great feeling to have! More

Great dealership experience! great dealership experience and great customer service. They offered a fair price for the car and had a good experience all around with this dealer great dealership experience and great customer service. They offered a fair price for the car and had a good experience all around with this dealer More

Great Service Very satisfied with my visit. Very friendly, professional, and helpful. They were able to get me in and out the door with the service on my car. Very satisfied with my visit. Very friendly, professional, and helpful. They were able to get me in and out the door with the service on my car. More

Make my MDX running smoothly I had my mdx check engine light issue, and had the timing belt replaced some where else. It was running rough and dead before I towed to Arlington Acu I had my mdx check engine light issue, and had the timing belt replaced some where else. It was running rough and dead before I towed to Arlington Acura. After a week's inspection and diagnosis, they made it running smoothly at the reasonable charge. More

Best service I’ve ever recieved Best service I’ve ever received from a dealer. Also they gave me a deal I would never find anywhere else. They got me an amazing rate for my credit Best service I’ve ever received from a dealer. Also they gave me a deal I would never find anywhere else. They got me an amazing rate for my credit situation, and he Acura is ingreat condition and purely luxury. More

Oil and filter service The Service staff always tries to make the experience beyond expectations The other service advisor Are equally great and always interested in sat The Service staff always tries to make the experience beyond expectations The other service advisor Are equally great and always interested in satisfying us each visit. More

New lease with Acura I came into the dealership looking to lease a new Acura and my husband and I worked with Vlad. He did a good job explaining all the features of the I came into the dealership looking to lease a new Acura and my husband and I worked with Vlad. He did a good job explaining all the features of the car and getting us the price we wanted to pay, however, did not provide any information as to the service I can expect through Arlington Acura. I hope to be a loyal Acura customer assuming the service after the sale is excellent as well. I had the option of coming here or to McGrath and chose Arlington Acura because of the location to my home and I am hopeful I made the correct choice. Service after the sale speaks volumes!!! More

Service responsiveness I was going out of town when the indicator for transmission problems came on. I went to the dealer and they were very responsive. Since it was a job t I was going out of town when the indicator for transmission problems came on. I went to the dealer and they were very responsive. Since it was a job that took time, they set me up with a loaner. From my arrival to departure i was out the door with a loaner within about 20 minutes. The repairs were completed and the car was ready for me as soon as I got back in town the next day. More

Bait and switch price, unethical/unprofessional DO NOT come to this Arlington Acura dealership. They will bait and switch the price on you. Very unethical sales people. Management will claim that th DO NOT come to this Arlington Acura dealership. They will bait and switch the price on you. Very unethical sales people. Management will claim that the price negotiated by their sales people are not valid therefore the “real” price is much higher. Stay away from this dealership. Go to the Acura dealership in Naperville. More

Routine service Very helpful consultation and provided loaner vehicle when not expected. Work completed on schedule and no issues. Car cleaned and vacuumed. Thanks fo Very helpful consultation and provided loaner vehicle when not expected. Work completed on schedule and no issues. Car cleaned and vacuumed. Thanks for a good experience More