Arlington Acura in Palatine

Service on my MDX I was very pleased with the service I received on my Acura. Jeremy was very professional and completed the work required in a timely manner. I was very pleased with the service I received on my Acura. Jeremy was very professional and completed the work required in a timely manner. More

The staff at Arlington Acura are first rate. They are professionals who are courteous, thoughtful and knowledgeable. I’m a firm believer in trusting who you do business with and I trust them. professionals who are courteous, thoughtful and knowledgeable. I’m a firm believer in trusting who you do business with and I trust them. More

I went in for paint-less dent repair! It only took one day and it look great! Dent is totally gone! Great!! Fast service!! Excellent customer service! day and it look great! Dent is totally gone! Great!! Fast service!! Excellent customer service! More

Excellent service Working with Jeremy Hardman in the service department is always a great experience ! ! Jeremy is truly a great person to work with. He is very trustw Working with Jeremy Hardman in the service department is always a great experience ! ! Jeremy is truly a great person to work with. He is very trustworthy. We appreciate his constant excellent level of service to his customers. He is really wonderful and we so appreciate him. Cannot say enough good things about how he treats his customers. totally excellent experience working with Jeremy. We would not deal with anyone else. Sincerely, Michael and Susan Palello More

See review below Continue to have problems starting my 2018 Acura. Had to call for road service (within my garage!) 4 separate times. The last time my car needed and r Continue to have problems starting my 2018 Acura. Had to call for road service (within my garage!) 4 separate times. The last time my car needed and received a new battery. Hope this solves the problem. Omar very pleasant and answered all my questions/frustrations. More

Jeremy is a wonderful person to work with. He takes his time and ensures that questions are answered. He alao responds to calls in a timely manner time and ensures that questions are answered. He alao responds to calls in a timely manner More

Syzmon,Chase and Alber where outstanding and provide honesty and great customer service. This is my 6 th car I have purchased from Syzmon recently. honesty and great customer service. This is my 6 th car I have purchased from Syzmon recently. More

It’s the little things It was crowded but I had an appointment. I was waited on immediately. I was told it would be about An hour and it was pretty much a little bit over It was crowded but I had an appointment. I was waited on immediately. I was told it would be about An hour and it was pretty much a little bit over an hour. The not so good. The TV in the waiting area was loud and obnoxious. I had such a headache when I left. Also, why can’t a car be washed properly? The RDX model is always dirty in the rear when it comes out of the car wash. Acura service department should know this and make sure they hose down the back and wash it. Very disappointing to see the sides of the car clean and then go around to the trunk and it’s filthy. I also feel that I may go somewhere else the next time. The price for an A1 oil change, tire rotation and brake fluid flush is high. Over $200.00 More

Great service experience. Polite and friendly staff, and my service was done in a timely manner. I even got a car wash. The customer waiting area was clean and comfortable my service was done in a timely manner. I even got a car wash. The customer waiting area was clean and comfortable More

They always meet my expectations.Appointments start on time and the service estimates are usually very accurate.The best thing is you have the same person working with you from start til finish. time and the service estimates are usually very accurate.The best thing is you have the same person working with you from start til finish. More