Arlington Acura in Palatine

2020 RDX This is our 10th vehicle we've leased through Arlington Acura in the past 10 years. We've always been happy with service and price. This was our firs This is our 10th vehicle we've leased through Arlington Acura in the past 10 years. We've always been happy with service and price. This was our first time working with Szymon Rola. The process was easy from start to finish. Chase and Ideen also made the process simple with no surprises or hidden fees from our pre-negotiated deal. More

Great overall service. Aamer was very helpful and thorough on updates with status of repairs. Although it took almost two weeks for my car to be fixed , I can not complain with my loaner car. thorough on updates with status of repairs. Although it took almost two weeks for my car to be fixed , I can not complain with my loaner car. More

I received an appointment time that worked for me. Service continues to be top notch. Jeremy always is courteous to the customer and provides thorough explanation of work. Service continues to be top notch. Jeremy always is courteous to the customer and provides thorough explanation of work. More

Great vehicle service The service department is the best! They let me know up front what needs to be done and how long it will take. Service is performed on time and for The service department is the best! They let me know up front what needs to be done and how long it will take. Service is performed on time and for the price given upfront. More

Best Service Service always top notch./ Detailed explaation of what is needed. Service performed on time. Great job. Always offer a loaner to the customer. A plea Service always top notch./ Detailed explaation of what is needed. Service performed on time. Great job. Always offer a loaner to the customer. A pleasure to work with. More

Great Service I have worked with Mark and Chris and a few occasions now. They both have gone above and beyond to make sure that everything was perfect. I appreciat I have worked with Mark and Chris and a few occasions now. They both have gone above and beyond to make sure that everything was perfect. I appreciate the attention to detail. More

Mark is always professional and efficient. It is a pleasure to work with him. I appreciated the quick turnaround on the service. And the cookies were great!! pleasure to work with him. I appreciated the quick turnaround on the service. And the cookies were great!! More

They are excellent at what they do. I always bring my car for technical issues because they solve them. I could be any more satisfied. for technical issues because they solve them. I could be any more satisfied. More

Always excellent customer service! Jeremy is courteous, efficient and explains everything when I bring my car in. Always feel my needs were met and my car runs great. efficient and explains everything when I bring my car in. Always feel my needs were met and my car runs great. More

Attentive Service however the wait was little longer then expected. Overall good service. The waiting area is comfortable, water and some other snacks available to customers. expected. Overall good service. The waiting area is comfortable, water and some other snacks available to customers. More