Ardmore Toyota
Ardmore, PA
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My experience at Ardmore Toyota was a very positive one. From the moment I requested an online quote, the customer service was astounding. I made multiple visits to the dealership, and though I walked in wi From the moment I requested an online quote, the customer service was astounding. I made multiple visits to the dealership, and though I walked in with no clue about cars or insurance, I walked out knowing what car I was going to buy and they also got me in touch with a good insurance agency. Overall, 6 stars out of 5!!! Lisa Thorpe, Ted Daddario and Rob Polett were extremely helpful! More
I have given the rating above because I was extremely pleased with my experience and I would recommend this dealership to anyone. The understanding of what I wanted and was looking for was greatly taken pleased with my experience and I would recommend this dealership to anyone. The understanding of what I wanted and was looking for was greatly taken into consideration. I have nothing bad to say about Ardmore Toyota! More
This was at least my tenth purchase of a new vehicle. It was by far the most comfortable experience I have had. Nicole was so down to earth and gregarious. Both she and the manager exhibited a very nice bal was by far the most comfortable experience I have had. Nicole was so down to earth and gregarious. Both she and the manager exhibited a very nice balance of salesmanship and friendliness. I was hesitant on the color at first but Nicole not once pressured me into selecting the vehicle. She put the most importance on my happiness and satisfaction. To top it all off she was very open and honest during the negotiation period including trade-in, sales price and financing. I walked out of Ardmore with the most beautiful car I have ever owned and at a very fair price. The facility is also top notch and state of the art. Do not hesitate to give them a visit. More
Although my 2005 Highlander was purchased from a dealership in FL, this year I have had two reasons to have my car serviced at Ardmore Toyota. I cannot say enough nice things about the way I was tr dealership in FL, this year I have had two reasons to have my car serviced at Ardmore Toyota. I cannot say enough nice things about the way I was treated by their service department. It is wonderful and all of the employees go out of their way to make you feel special and address all of your problems. I have bought many cars in my lifetime, and I can honestly say that I have never experienced such a wonderful service department. Their telephone follow-up is incredible and their goal is to make every customer happy. Josh Fleisher who wrote up my service contract, and Roy, their service manager went out of their way to diagnose and find a difficult mechanical issue. The car was brought to them in the middle of a busy day and within one hour, the problem was addressed, a new part ordered under warranty, and a follow up service appointment was made for me at my convenience. You can't ask for better than that! . Ardmore Toyota will be definitely selling me my next Toyota and I cannot recommend them enough. They definitely know how to treat a customer! More
My experience at Ardmore Toyota was terrific. The moment I walked through the door I knew I was in the right place. I was able to peruse the showroom without the typical pressure. Once, I was ready to ask q I walked through the door I knew I was in the right place. I was able to peruse the showroom without the typical pressure. Once, I was ready to ask questions Rory patiently answered everyone. I purchased my car that night and have been delighted ever since. Bravo, Rory you are on top of your game. -Jeff More
Knowledgeable of product and services at the dealer. Gave a fair price on the vehicle. Finance department was easy to deal with and didn't try to sell me unwanted services and products for my car. The s Gave a fair price on the vehicle. Finance department was easy to deal with and didn't try to sell me unwanted services and products for my car. The service department is very friendly and courteous to your needs. More
My family and I are very satisfied with the quality of service that we received. Everyone made us feel welcome. We highly recommend this dealership to all of our family and friends. They were quick and service that we received. Everyone made us feel welcome. We highly recommend this dealership to all of our family and friends. They were quick and to the point with price. There was no playing games More
I bought a new Prius III for sticker price, plus extras, including a leather upgrade. I was promised that the leather would be identical to or better than the factory leather on the model IV in every respe including a leather upgrade. I was promised that the leather would be identical to or better than the factory leather on the model IV in every respect except there would be no lumbar adjustment on the seats. It turns out my car does not have a leather steering wheel and the seat heat switches are on the sides of the seats rather than on the console. Ardmore Toyota refuses to correct these deficiencies and their employees have given me the royal run around for 3 months while acting like they were attempting to solve the problem. I was given many reasons why they could not correct the problems that other employees contradicted. In the end the reasons they provided were: 1) I provided a negative review on Toyota's post sale survey, 2) They don't think the corrections are worth the money and effort and 3) They don't like my attitude. Steer clear of Ardmore Toyota and Central City Toyota!!! More
The Best Dealership I have ever dealt with in all my car buying experiences. I have dealt with many many others over the past 30 years. They will do anything to make you happy including lend you a car when buying experiences. I have dealt with many many others over the past 30 years. They will do anything to make you happy including lend you a car when they really don't have to during a service visit. Even picked up my Mom's car a brought it back. The salesman to see is Kevin Gallagher and the sales is Ted. Simply THE BEST!!!! Gary S. More
Simply the best!!!! They go out of their way to make you happy. Even lent me a car while my new one was in service. Picked my Mom too, and lend her a car too. There is no better! I have bought many cars in happy. Even lent me a car while my new one was in service. Picked my Mom too, and lend her a car too. There is no better! I have bought many cars in my lifetime, trust me on this place, its the finest!! GS More