Ardmore Toyota
Ardmore, PA
Filter Reviews by Keyword
By Type
Showing 503 reviews
There are not enough stars for me to rate Ardmore Toyota. We drove 45 minutes to use this dealership over our local Toyota dealership because they had the best price. Little did we know, they also had the We drove 45 minutes to use this dealership over our local Toyota dealership because they had the best price. Little did we know, they also had the best service! My husband worked on-line to find the best price. We test drove the Sienna and our local dealership, but they could not come close to the price we found in Ardmore. When we finally were ready to pick up our new Sienna, my husband was running late. He had 20 minutes to sign paperwork and leave to pick up our boys. Jason was so fast and efficient, my husband was out and on his way! I was very excited to see the new Sienna, but was not happy about the color. Due to a miscommunication with me and my husband, and poor computer quality (those pearl colors are tough to see what they change to on line), it was not the color I thought he was bringing home! This was completely our fault and my husband thought I was crazy when I said I would call and ask if we could swap it for a different color. I called Jason and he discussed color options with me. We loaded the boys up the next day and took a trip to Ardmore Toyota. There we saw the new color, which I liked much better, and met with Dave & Jason. My husband almost fell over when they said they would swap it out - No Problem! They did this so quickly and efficiently, we were on our way before my 6 month old even woke up! My toddler and I read stories in the kid's corner of their beautiful showroom. He loved looking at all the cars and balloons! I would also like to mention, that I know my request was highly irregular but they never once made me feel like I was asking for the world or that I was totally nuts. It was a professional, curteous, no big deal attitude. I did not hug David or Jason before we drove away, but wish I had! I love my new Toyota Sienna in Cypress Green!! More
What a great experience! After spending the last year researching options and pricing I found that hands down Ardmore Toyota was the best price and felt they represented a realistic view through quality researching options and pricing I found that hands down Ardmore Toyota was the best price and felt they represented a realistic view through quality salesmanship, financing and information. Qasim was very professional, courteous and took so much time to explain all the benefits and features of my new purchase. I would definitely recommend Ardmore Toyota to friends and when it is time for me to buy a new car that is where I will go!! I have been to many other Toyota dealerships and this was the best overall experience!! More
DON'T WASTE YOUR TIME GO DIRECTLY TO ARDMORE TOYOTA. MY HUSBAND AND I SHOPPED FOR WEEKS WE WENT TO ALL THE AREA DEALERS, ARDMORE GROUP WAS THE MOST PROFESSIONAL,HONEST,UPFRONT DEALERSHIP. ONCE YOU STEP IN HUSBAND AND I SHOPPED FOR WEEKS WE WENT TO ALL THE AREA DEALERS, ARDMORE GROUP WAS THE MOST PROFESSIONAL,HONEST,UPFRONT DEALERSHIP. ONCE YOU STEP IN THE SHOWROOM YOU WILL UNDERSTAND. SPRINGFIELD CONCELLI TRIED TO DO THE BAIT AND SWITCH. SLOANE DID NOT WANT OUR BUSINESS THEY DID NOT HAVE ENOUGH SALE PEOPLE ON THE FLOOR AND SOME SALES PEOPLE WER WORKING WITH ONE OR MORE GROUPS OF PEOPLE AT A TIME. DEL TRIED VERY HARD FOR OUR BUSINESS BUT COULDN'T CRUNCH THE NUMBERS. I HAVE TO SAY THEY WERE A VERY NICE DEALERSHIP. CAROUSEL COULDN'T CRUNCH THE NUMBERS EITHER. CONCELLI IN CONSHOHOCKEN WANTED OUR BUSINESS BUT AFTER WHAT SPRINGFIELD DID TO US WE DID NOT BOTHER WASTING OUR TIME. USE THE INTERNET,CALL AND THEN GO TO THE SHOWROOM. WE ALSO SIGNED UP FOR CONSUMER REPORT FOR CARS ONLINE, THIS WILL GIVE YOU THE TRUE VALUE OR CLOSE TO THE PRICE OF THE CAR. YOUR TIME IS VALUABLE, GO RIGHT TO ARDMORE TOYOTA YOU WILL BE HAPPY THAT YOU DID!!! More
This review originally started off negative as my initial experience was less than pleasant. I won't bother going into particulars because they are irrelevant at this point. The point is, after I had p experience was less than pleasant. I won't bother going into particulars because they are irrelevant at this point. The point is, after I had posted my negative review, the Assistant Vice President Ryan contacted me and we spoke regarding my experience and as it turns out, I had the wrong impression. The staff at Ardmore Toyota are, without a doubt, a class act and as much as we think that most dealerships do not care about their customers or even prospective customers, they certainly do care here. They go the extra mile to ensure their customers are happy. While the car I wanted was sold before I had the chance to stop by, I will definitely keep them in my search and look forward to potentially doing business with them in the near future. More
I had a problem that was a bit difficlut to diagnose and correct. This dealership made sure I was happy with their work, gave me a loaner car, and corrected it all with the car being under warranty. The ser correct. This dealership made sure I was happy with their work, gave me a loaner car, and corrected it all with the car being under warranty. The service person I worked with was courteous and pleasant. He made sure all the work was perfect. More
Every time I take my car in for service Elaine greets me with a ready smile and makes me feel very welcome, something I don't usually experience in the service dept. of a car dealership. She is not a servic with a ready smile and makes me feel very welcome, something I don't usually experience in the service dept. of a car dealership. She is not a service person but always takes the time to find out what was wrong with the car, repairs made, and to explain it all to me. Keep it up, Elaine! More
I was looking for a used car and Qasim "Q" helped find the right car for my budget. I was glad he was my salesperson. He was very patient since i wasn't sure what i wanted, he listened to my n helped find the right car for my budget. I was glad he was my salesperson. He was very patient since i wasn't sure what i wanted, he listened to my needs.I would definitaley recommend to ask for Q when you visit Ardmore Toyota. I will be back for my next car. Great service. More
Qasim is a very good Toyota/Max Paul sales person. He knows his stuff and has a good feel for us. He lets the RAV4 sell itself, but knew the answer to every question. He knows when to be quiet and le knows his stuff and has a good feel for us. He lets the RAV4 sell itself, but knew the answer to every question. He knows when to be quiet and let us absorb the vehicle and what it can do. His explanation of the technology was clear and simple--good for a not young buyer, and that is an understatement. We would recommend him and the Max Paul dealership to family and friends. How did we know of Ardmore Toyota? Max Paul is a solid citizen in this community, and I bought two Toyotas from him in the late 1970s. We then went to Volvos and then a Camry Hybrid at another local dealer who beat Ardmore's price. However, all of our Camry service is done at Max's great service department. They are outstanding. HAC More
My overall experience was fantastic.I have never owned/leased a new car before and i was quite nervous but Qasim made me feel at ease and walked me through every step of the process.When i left i kn owned/leased a new car before and i was quite nervous but Qasim made me feel at ease and walked me through every step of the process.When i left i knew i had made the right choice. I got the car home and much to my chagrin the front wheel cover was missing.When i called Qasim to inform him,he told me no problem and told me to come in the following day to replace it.I was already sold on his customer service but this sent it over the top in my book! Great job,i would highly recommend Ardmore Toyota & Qasim in particular to anyone looking to buy a car! Fred from Philly More
I was referred to Qasim Azad at Ardmore Toyota by my cousin who lives near this dealership. He was very friendly,listened to my needs and matched the right Sienna for me. He also explained the benefits cousin who lives near this dealership. He was very friendly,listened to my needs and matched the right Sienna for me. He also explained the benefits of leasing, I have never leased a car before, because no one explained it to me like Qasim did. I have bought many cars in my life but Qasim made it very easy for me. All the negotiation was done over the phone, which was not hard at all he gave me the BEST price the first time. He mailed the paperwork to me, so when I got there to pick up my car I was greeted with warm welcome, my car was ready I got in my New sienna and was on my way. They gave me a gift bag too. I live in North Carolina and bought a Toyota last year at local dealer (Toyota of Durham)where I was misguided and cheated by their dishonesty. I traveled over 400 miles to Ardmore Toyota and will definitely go back for my next vehicle. I will Highly Recommend Ardmore Toyota and Qasim, he is the best sales rep. ever. More