Ardmore Toyota
Ardmore, PA
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I joke with my husband that going to get the car serviced is like a spa day for me. Seriously, everyone is welcoming, helpful, gracious and friendly. The waiting area is clean, well-kept and comfortable. is like a spa day for me. Seriously, everyone is welcoming, helpful, gracious and friendly. The waiting area is clean, well-kept and comfortable. I can get a little work done and relax. They keep to their schedule and get the work down in the time they promised and they're always clear about what things are going to cost. I would recommend them to anyone. More
When I came in on Saturday to look for a 2011 Prius, it was my first time ever buying a car. Naturally I was a little intimidated, but Al was extremely friendly and easy to talk to, which took the edge of was my first time ever buying a car. Naturally I was a little intimidated, but Al was extremely friendly and easy to talk to, which took the edge off. The thing I appreciated most about my experience was Al's extensive knowledge of the Prius. He explained everything in great detail, from how the hybrid system works, to how to maximize the vehicle's fuel efficiency. He helped my partner and I find the perfect car for our needs, and we were able to leave the dealership with our dream car. But even more importantly, we left feeling confident that we had made the right choice. Making a major purchase can create a lot of anxiety, but Alberto's friendliness and expertise made it a good experience. More
David Yu definitely exceeded our expectations when we stepped into the Toyota dealership in Ardmore. Not only did he greet us with genuine friendliness, he also sincerely addressed our concerns and quest stepped into the Toyota dealership in Ardmore. Not only did he greet us with genuine friendliness, he also sincerely addressed our concerns and questions. We left wishing that we came to Ardmore first because our interactions with previous salespersons left us with such negative opinions. We did not feel forced or uncomfortable at any point during our interaction. He spent hours with us making sure that our needs were meet. As a business, my family and I understand that dealerships have to generate revenue, however, David also made sure that we were treated fairly and provided an excellent vehicle. The manner in which he treated us that day made it feel less like a business deal. My family and I are a Toyota family, however, we would definitely return to this specific location because of the comfortable environment and the outstanding way they treat their customers. We can't thank you enough for your time and will definitely recommend you to others, and absolutely return to you in the future for our own needs. Thank you David and the Ardmore family. More
I gave the rating i did, which was 5's across the board, because Alberto made me feel comfortable, welcome, and his honesty shown through from the moment he introduced himself. Throughout the sales process because Alberto made me feel comfortable, welcome, and his honesty shown through from the moment he introduced himself. Throughout the sales process i never felt rushed or compelled to buy anything that we together thought would not be a good fit for me to drive off in. Saying that however, he is still an effective salesman, but his approach was not pushy which i enjoyed as a customer. The entire sales staff that was present was pleasant, and the finance department, Troy, was excellent as well. All in all, if and when i have people in the market for a new or used car i will point them to ardmore toyota and Alberto, and have confidence that i am pointing them in the right direction. More
My Product Specialist Q made my whole buying experience quick, efficent, and easy as possible. I had to drive from Baltimore, MD to Ardmore, PA to obtain the specific new car we wanted for various differe quick, efficent, and easy as possible. I had to drive from Baltimore, MD to Ardmore, PA to obtain the specific new car we wanted for various different reasons and was looking and hoping for a no hassel purchase. Ardore Toyota delivered as promised and we bought a new 2011 Prius IV and we very happy with our decision. I would recommend Q and Ardmore Toyota Scion to my family and friends because they were honest and up front during my entire buying process. Thank you Ardmore Toyota Scion for our wonderful new Prius IV and look forward to working with you again in the future. More
Worked with Melissa on the phone. She talked me into coming in. Worked with Q and showed me the car I fell in love with. He was also very willing to repeat himself on the differences between leasing and coming in. Worked with Q and showed me the car I fell in love with. He was also very willing to repeat himself on the differences between leasing and financing since this is my first car I've purchased. Rob and the Finance Manager were also very pleasant and helpful in explaining any and all question I had. I am very satisfied and can't wait to come back in 3 years! More
Quasim [Q] is probably the nicest salesman that I've ever met [I have Bought 15 automobiles over my lifetime]. I worked with him in 2008, when I purchased my last Prius, and he was accommodating, went the ex met [I have Bought 15 automobiles over my lifetime]. I worked with him in 2008, when I purchased my last Prius, and he was accommodating, went the extra mile for me [I had had my knee replaced so he had to do some car switching for me] and made sure that I was satisfied with my purchase. In addition, after my purchase in '08, he kept in touch with me, inquiring how my recovery was, sent his condolences after my daughter died, and double checked to be sure that the service at Ardmore Toyota met my expectations and satisfaction. In other words, Q nurtured a friendship. In this instance today, I had the Prius model that Q needed for sale as a used Prius. We met, there was no 'sales' job, but a detailed conversation so that I got what I wanted and so did he. Q is a great salesman; I've recommended many of my friends to ask for him. He's a terrific asset to Ardmore Toyota!! More
I bought a new Scion Xb in 2009 from them and was very pleased with both the sales experience and the car. I purchased the extended warranty program for 100,000 mile coverage where you get the premium bac pleased with both the sales experience and the car. I purchased the extended warranty program for 100,000 mile coverage where you get the premium back if you don't use the warranty service after 100,000 miles. I put a lot of mileage on and back in January I already exceeded the mileage and got the $1000.00 back a few weeks after applying for it. I never expected to really get it back thinking they would make something up to weasel out of it. They are very honest and uphold their word. Since I put a lot of mileage on (about 5000 a month), I have had a lot of routine service done there. They are always extremely courteous, do good work and the price is always fair. Jay in particular has always taken that extra effort for me of ensuring that things are taken care of beyond even my expectations. For instance, this past Saturday I took my car in because I had a flat and needed the tire to be fixed. I was in a hurry because I had to go out of town to a conference and only had a short amount of time available. Jay not only moved me in front of people to get it done fast but got the work covered under the tire's road hazard warranty so it was a minimal charge. You can't expect any better service anywhere than that. They are the best I've ever dealt with and would highly recommend them for both sales and service of a Toyota or Scion vehicle. More
By far the best out of all of the dealerships we visited whilst looking for our new car. Al was a true gentleman, never pressuring us, and always looking out for our best interests in price and product. Vis whilst looking for our new car. Al was a true gentleman, never pressuring us, and always looking out for our best interests in price and product. Visited him 3 times before making our final choice and he always gave us the time of day, answer our questions and helping us through the negotiation process on was essentially a non-negotiable deal on a new Scion XD. He turned around a full install of a new sunroof, XM radio and interior details in 72 hours. Back room staff were too very friendly and helpful, making this a perfect, hassle free experience. More
Ardmore Toyota deserves at least an 8 out of 5 because 5 out of 5 doesn't do it justice. The workmanship is outstanding, without that, nothing else would matter. That said, the service department is extraor out of 5 doesn't do it justice. The workmanship is outstanding, without that, nothing else would matter. That said, the service department is extraordinarily accommodating. Two times during the last few years, I'm not proud to report that I locked myself out of my car. The service department made a key both times and brought it to me. And when my son's Scion needed last minute repair for a business trip, Ardmore Toyota fit his car into the morning schedule, and offered to do his inspection and change his oil at the same time. My son wanted to leave at noon, his car was ready at 11:10 a.m. Finally, everything is done with a positive attitude. I've always been driven home and back to the dealership when our cars are serviced, and with a smile. In an ideal world, more businesses would provide this level of outstanding workmanship and service! More