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Archie Cochrane Ford

Billings, MT

4.7
367 Reviews

2133 King Ave. W

Billings, MT

59102

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Showing 367 reviews

November 08, 2023

Great experience fast transactions, friendly speedy paperwork and courteous employees and our dealer Chase was great to work with. More

by marthadecrane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Demery
Nov 11, 2023 -

Archie Cochrane Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 02, 2023

So sad every time we take our Lincoln MKS in for service, our car is returned with more problems than we came in with.....oil change finished, and cowling fell off twice while driving down the road,......GRE More

by banderson4730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach
Nov 04, 2023 -

Archie Cochrane Ford responded

Hello Bribri, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to Service Manager, Chuck South, at 406-656-1104 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

October 30, 2023

They treated me with respect and kindness. I felt all of my questions were answered and was given good advice on my financing. I feel that if I have any questions they will there for continu More

by ballantinebrothers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew McClure and Monterey West
Oct 30, 2023 -

Archie Cochrane Ford responded

Yes, we will always be here for continued support for whatever questions you may have because we are only a phone call away. We do appreciate your review and hope to see more of you in the future.

October 17, 2023

We drove about 4 hours to take a look at the large selection of trucks they had available on the lot, a much greater selection than available anywhere in South Dakota. We contacted Chase Demery that m More

by td7400
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chase Demery, Mike Weiland
Oct 23, 2023 -

Archie Cochrane Ford responded

That is so wonderful to hear you had such a great time and everything was able to be fixed with the Ford Military Rebate app. Technology can be finicky sometimes but we try our best to go above and beyond to make sure our customers, like you, get what they deserve and go home with a smile. Thank you so much for taking the time to review us! We appreciate your business and welcome to the Archie Family!

October 16, 2023

Joel Bechtold was great and quick with the paperwork. Truly appreciated that! Thank you for all your help!! More

by Jeri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Bechtold
Oct 23, 2023 -

Archie Cochrane Ford responded

Jeri, we are so happy to know that you had a great experience working with Joel Bechtold. Thank you so much for your review.

October 13, 2023

The easiest personal i have had the pleasure of working with. Very good at there job More

by cbra909848
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
nick
Oct 16, 2023 -

Archie Cochrane Ford responded

We are so glad to hear that you had a great experience working with us. Please don't hesitate to call or visit us if you need anything at all.

October 09, 2023

Archie Cochrane has the better selection in town of the type of vehicle we were looking for. Their salespeople we low pressure and personable. The support staff was great as well. More

by rickk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Bennion, Chris in finance
Oct 11, 2023 -

Archie Cochrane Ford responded

Rickk, we are so thankful that you found the vehicle you wanted and that you had a great experience. Welcome to the Archie Family and we hope to see you again soon.

October 02, 2023

Purchasing my new Raptor from Archie Cochrane Ford was a great experience. Nick B made the whole process very painless and easy. More

by lspulse59464
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick B
Oct 03, 2023 -

Archie Cochrane Ford responded

That is wonderful to hear that you had a great experience purchasing your new Raptor from our salesperson Nick. The Ford Raptors are definitely a fantastic truck for any occasion. Our intentions are always to make the process as painless and easy as possible. We want to extend a warm welcome to the Archie Family.

September 30, 2023

Friendly staff and well informed salesman made the entire experience very easy, couldn't recommend enough. More

by hunter.gerth406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Bechtel, Kent Mendhe, Dylan Winston
Oct 31, 2023 -

Archie Cochrane Ford responded

Thank you so much Hunter for your kind words and five star rating. It means so much to us that you had a great experience with us. We could not do it without customers like you. Thank you again for your review and be sure to follow us on Facebook and Instagram to get the latest updates.

September 27, 2023

Love how fast and knowledgeable they are in the service department. I feel comfortable asking for more details on my car health. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Winston
Oct 31, 2023 -

Archie Cochrane Ford responded

Jay, that is so great that you felt comfortable asking questions about your car. We strive to keep our communication open so people can ask any questions. Thank you for your support.

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