Archie Cochrane Ford
Billings, MT
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
By Type
Showing 480 reviews
We told our sales man Mike what we are looking for and he found just what we wanted for the price range we wanted to he even stayed late as we come from out of town thank you for everything. found just what we wanted for the price range we wanted to he even stayed late as we come from out of town thank you for everything. More
Sales rep Jamie was very polite and professional. I thought he done a very good job, but the Nissan Armada had trash under the seats and I wish it was detailed better than what it was also, the very I thought he done a very good job, but the Nissan Armada had trash under the seats and I wish it was detailed better than what it was also, the very next day we already had a problem with the car, even though it is a Ford certified vehicle they all wheel drive system started flashing up on the dash switching between all-wheel-drive and for high so now we have to take it to a shop to get worked on thank goodness I bought the warranty. More
Great customer service! Great lobby. Always feel welcomed when arriving! Love the complimentary inspections and advisors reviewing the preventative repairs to keep our vehic Great lobby. Always feel welcomed when arriving! Love the complimentary inspections and advisors reviewing the preventative repairs to keep our vehicles safe on the road! More
Joel Bechtold was a great salesperson to work with. Easy to work with and very informative. Easy to work with and very informative. More
Easily the most unprofessional, deceptive dealership I have ever had the displeasure of dealing with. ​They shorted the verified payoff on my trade-in by $1,200, resulting in my personal bank account get have ever had the displeasure of dealing with. ​They shorted the verified payoff on my trade-in by $1,200, resulting in my personal bank account getting swept to satisfy the lien so Archie Cochrane could clear the title and immediately flip my trade onto their front sales lot at my expense. When called out, management completely stonewalled me for the past month. I work out of town 10 hours away, and the only time anyone would acknowledge me was when I had to fly home and physically confront them in the showroom. ​On top of refusing to correct their $1,200 shortfall under Montana lien satisfaction laws (MCA § 61-4-110), it took three separate in-person visits just to force them to remove over $5,000 in aftermarket warranties. The finance department completely withheld the physical terms sheet at delivery verbally misrepresenting what the policy covered, while in reality sticking me with a base powertrain plan that covered almost none of what was promised. ​Formal complaints regarding their finance practices and failure to satisfy liens have been officially submitted to the Montana DOJ Office of Consumer Protection. ​Too many calculated "accounting errors" for this to be anything other than deliberate, predatory business practices. Audit every line item, record your conversations, or better yet, take your business anywhere else in Montana. More
Seth was professional yet laid back. I appreciated Seth for a casual approach. I was also looking at the Tacoma's at a competitor. I was on their lot for more than 30 minutes without ev I appreciated Seth for a casual approach. I was also looking at the Tacoma's at a competitor. I was on their lot for more than 30 minutes without even being approached. Once I made up my mind, I didn't want it to take long to complete the transaction. The team was very efficient and had me out in under two hours. Everyone was great to work with. I would recommend this dealership for anyone. More
From start to finish it was a flawless process. It made the drive well worth it! Will be back for next purchase . Thanks to all involved. It made the drive well worth it! Will be back for next purchase . Thanks to all involved. More
Consistently superior dealership in all respects. Service and Parts Departments are top-tier in responding to my requests and following-up to ensure my complete satisfaction. Service and Parts Departments are top-tier in responding to my requests and following-up to ensure my complete satisfaction. More
Salesman Joel recognized me as a returning customer. Very professional, friendly and helpful; he answered questions with patience. Very professional, friendly and helpful; he answered questions with patience. More
Our salesman was very helpful and so nice to work with. Highly recommend this dealership. Highly recommend this dealership. More















