Archie Cochrane Ford
Billings, MT
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Painless expeerience! The sales personnel were very helpful and extremely knowledgeable. At no point was there any pressure to commit to anything I didn't want. From star The sales personnel were very helpful and extremely knowledgeable. At no point was there any pressure to commit to anything I didn't want. From start to finish a very professional staff! More
Great experience! I've dealt with my fair share of pushy salesmen, this was not the case at Archie Cochrane. My salesman found all the vehicles that met our criteria an I've dealt with my fair share of pushy salesmen, this was not the case at Archie Cochrane. My salesman found all the vehicles that met our criteria and was helpful, not pushy, when we pondered a higher trim level. Definitely my first stop when looking for another vehicle! More
So Helpful Devin Aiello was so helpful in guiding us through this car buying experience. No pressure sale and answered all our questions to our complete satisfa Devin Aiello was so helpful in guiding us through this car buying experience. No pressure sale and answered all our questions to our complete satisfaction. This is our second purchase from Archie Cochranes. More
Fabulous!! Archie Cochrane went above and beyond to find the perfect SUV for me. Andrew Oblander, my primary contact, was exceptionally responsive, knowledgeable Archie Cochrane went above and beyond to find the perfect SUV for me. Andrew Oblander, my primary contact, was exceptionally responsive, knowledgeable and easy to work with. He patiently answered my countless questions over a two month period and kept me regularly updated regarding vehicle inventory. Words are inadequate to express my appreciation to Andrew and Archie Cochrane; they deserve 1,000 stars for outstanding professionalism! Andrew and Archie Cochrane are the people to see for a new/used Ford. More
Good experience. All staff members are helpful. Mike, Jason and Keagen were all very helpful explaining everything from Sync system to financial aspects. The whole crew was very kind and met our nee Mike, Jason and Keagen were all very helpful explaining everything from Sync system to financial aspects. The whole crew was very kind and met our needs. Thank you all. More
Excited and Satisfied! Looked at vehicles at other dealers and found Archie Cochrane ford to be very informative on the vehicle we had picked out! Was very friendly and wor Looked at vehicles at other dealers and found Archie Cochrane ford to be very informative on the vehicle we had picked out! Was very friendly and worked hard to get us what we wanted at a fair price. Thanks. More
Very happy with the salesman, finance, and management teams. Love my new F350. It was. Clean and ready to go when I arrived. Thanks a great experience. with the salesman, finance, and management teams. Love my new F350. It was. Clean and ready to go when I arrived. Thanks a great experience. More
Happy Treated well. Happy with purchase and price. Was shopping for used but bought new. I don’t enjoy shopping for cars but overall experience was good. Treated well. Happy with purchase and price. Was shopping for used but bought new. I don’t enjoy shopping for cars but overall experience was good. More
Obnoxious and Rude sales people We stopped in to buy a new pick up. We were told we would have an offer in 30 minutes. An hour and a half later, we had not received any kind of offer We stopped in to buy a new pick up. We were told we would have an offer in 30 minutes. An hour and a half later, we had not received any kind of offer. We decided to leave. The salesman had no clue what he was doing. His supervisor was rude, obnoxious, and argumentative. After 10 minutes and the third time I asked for my keys returned, the obnoxious supervisor brought in an offer. They offered $15000 below blue book for my trade. When I laughed and said "uh....No", the team became even more rude, bordering on threatening. I had to push my way out of the building while the supervisor yelled at me for leaving. The sales manager followed me out asking what had just happened. I was answering him when the supervisor came out and started berating me again for " not dealing". I made a suggestion as to where he could park his pick up and left. This would have been the 5th new pick up I had purchased at Archie in the last 15 years. Never again. Very rude sales people. The body shop has been sitting on two repair job checks for 18+ months promising they are going to repair our vehicles. I will be finding another body shop, too. Archie used to be a great dealership. What a joke now. More
GOOD AS ALWAYS Had just an oil change and turn signal bulb replaced. Still not sure that my previous problem was fixed, but will have that addressed in the spring/s Had just an oil change and turn signal bulb replaced. Still not sure that my previous problem was fixed, but will have that addressed in the spring/summer. More