
Archie Cochrane Ford
Billings, MT
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Showing 378 reviews
unorganized poor service I dropped off my truck at the Service department to get some factory recall work done. Then I left instructions to send the same truck over to the b I dropped off my truck at the Service department to get some factory recall work done. Then I left instructions to send the same truck over to the body shop because it needed to have a leak fixed in the radiator and in the cab. After two weeks not hearing anything I called to see if the truck was done yet and they said they didn’t even know why it was there and I had to tell them all over again what to fix on it. then I had to wait another week while they ordered a radiator and new running lights on the cab that were leaking into the cab. They said they tried to call but they never called the phone number of the business on the side of the door of the truck. instead they were calling cell phones and getting full voicemail boxes. More
No Hassle Great working with Archie's. Was no hassle deal. The sales force and finance were all great to work with. I will come back for my next truck. Great working with Archie's. Was no hassle deal. The sales force and finance were all great to work with. I will come back for my next truck. More
My experience purchasing Ford Explorer 2019 Krystle (1) Listened to what we wanted in a Ford Explorer XLT (2) Stayed focus on showing us Ford Explorers XLT Krystle (1) Listened to what we wanted in a Ford Explorer XLT (2) Stayed focus on showing us Ford Explorers XLT (3) Explained all the rebates & the trade-in value (4) Helped fill out the military forms (5) Krystle w/Matt’s help gave us a good deal on our 2019 Explorer XLT Thank you !!! More
Matt Luce listens first and shows his knowledge Working with Matt to buy a truck was a great experience. He was willing to hear what I was looking for and then asked a few key questions. He not only Working with Matt to buy a truck was a great experience. He was willing to hear what I was looking for and then asked a few key questions. He not only quickly picked a truck for me to drive, but it had upgrades I did not even know I could get in the price range I was looking. Have been very happy since day 1 of buying this truck and honestly have to say the buying experience was enjoyable. More
Andrew Paynter will work for you!! I definitely had a great experience! Andrew Paynter introduced himself to me and our journey began from there. Andrew was great. I totally told him wh I definitely had a great experience! Andrew Paynter introduced himself to me and our journey began from there. Andrew was great. I totally told him what my expectations were, my budget, what I was interested in and more importantly what I had no time for. I really felt Andrew listened and went to work for me. I knew he was continuing to work even when I didn’t have the time, he definitely didn’t disappoint. More
Easy car-buying experience They were easy to do business with. We discussed what I was looking for and then found the best fit for my budget. The staff was always friendly and a They were easy to do business with. We discussed what I was looking for and then found the best fit for my budget. The staff was always friendly and accommodating to my needs and schedule. More
Great friendly salespeople no high pressure. Great sales staff. Friendly people will give you the best deal and financing possible. Drove 3 hours to purchase new vehicle. Would do it again. Great sales staff. Friendly people will give you the best deal and financing possible. Drove 3 hours to purchase new vehicle. Would do it again. More
Was a very smooth purchase They treated me very good and gave me a fair price for my trade. Made a mistake on add ons but was easily fixed I'm happy.. They treated me very good and gave me a fair price for my trade. Made a mistake on add ons but was easily fixed I'm happy.. More
Great Start to finish everyone was helpful. If they didn’t have the answer they got it. Didn’t sell me what I didn’t want. Listened to what I wanted and Start to finish everyone was helpful. If they didn’t have the answer they got it. Didn’t sell me what I didn’t want. Listened to what I wanted and found it More
Kenzie and Chris were very helpful. I would recommend Archie's. Last time I was in Mike the new car manager ask how my health was. I feel like I have friends there. T were very helpful. I would recommend Archie's. Last time I was in Mike the new car manager ask how my health was. I feel like I have friends there. These people don't try to "car salesman you" just a great place to buy More