Archie Cochrane Ford
Billings, MT
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Showing 365 reviews
Excellent Experience The whole experience went extremely smoothly! We worked with Jacob Hauck in sales and he made sure each step of the process was enjoyable. They have a The whole experience went extremely smoothly! We worked with Jacob Hauck in sales and he made sure each step of the process was enjoyable. They have an amazing selection of vehicles in stock and had a customized truck that was exactly what we wanted, all the way down to the tires. They listen to what you want and show you what fits your wants, needs, and budget. I highly recommend buying a vehicle there and we will definitely be back! More
tire and oil service Found and fixed some things i was unaware of. air filter , battery corrosion . quick service, nice area to wait in. Thank you for allowing checks agai Found and fixed some things i was unaware of. air filter , battery corrosion . quick service, nice area to wait in. Thank you for allowing checks again especially since we are long time customers More
Excellent saleswoman Jenifer knows her stuff. Jenifer was knowledgeable, respectful, capable and accommodating. All with s beautiful smile. She is the best we've ever dealt with anywhere. They als Jenifer was knowledgeable, respectful, capable and accommodating. All with s beautiful smile. She is the best we've ever dealt with anywhere. They also gave us a better price than the competition and appreciated the quality of our trade-in. Thank you Jenifer. More
F150 - Brown My overall experience was great. The salesman Jen is very professional and accommodating and found exactly what I was looking for. She represents Ford My overall experience was great. The salesman Jen is very professional and accommodating and found exactly what I was looking for. She represents Ford well. More
Fantastic hands down Being a recent college graduate with little to no credit it was a long shot for me to get financed for a new pickup. The team at Archie Cochrane hands Being a recent college graduate with little to no credit it was a long shot for me to get financed for a new pickup. The team at Archie Cochrane hands down helped me in every way they could to get me into a new vehicle. They are by far the best place to go to buy a new vehicle especially if you have Kevin O’Connor as your salesman. He went above and beyond to make this happen. The fact that I am only allowed to give five stars doesn’t give this team justice. A million thanks to the Archie Cochrane staff and I will recommend them to anyone I hear is wanting to buy a new vehicle. More
2019 Mustang Bullitt Buying experience was excellent, although I had to pay MSRP. The car is a special edition mustang, so I guess I should be happy I didn't pay a markup Buying experience was excellent, although I had to pay MSRP. The car is a special edition mustang, so I guess I should be happy I didn't pay a markup. First few days of driving experience is spectacular. The car is a dream ride, with outstanding tech built in. More
unorganized poor service I dropped off my truck at the Service department to get some factory recall work done. Then I left instructions to send the same truck over to the b I dropped off my truck at the Service department to get some factory recall work done. Then I left instructions to send the same truck over to the body shop because it needed to have a leak fixed in the radiator and in the cab. After two weeks not hearing anything I called to see if the truck was done yet and they said they didn’t even know why it was there and I had to tell them all over again what to fix on it. then I had to wait another week while they ordered a radiator and new running lights on the cab that were leaking into the cab. They said they tried to call but they never called the phone number of the business on the side of the door of the truck. instead they were calling cell phones and getting full voicemail boxes. More
Too Costly! I took my pickup into the service department with an estimate of $800 for my repair. Received my vehicle back with a $1,700 bill. Manager would no I took my pickup into the service department with an estimate of $800 for my repair. Received my vehicle back with a $1,700 bill. Manager would not talk to me and nobody was willing to help alleviate some of my invoice. I had to find a ride home from work as my vehicle was not repaired on time or on budget. More
No Hassle Great working with Archie's. Was no hassle deal. The sales force and finance were all great to work with. I will come back for my next truck. Great working with Archie's. Was no hassle deal. The sales force and finance were all great to work with. I will come back for my next truck. More
My experience purchasing Ford Explorer 2019 Krystle (1) Listened to what we wanted in a Ford Explorer XLT (2) Stayed focus on showing us Ford Explorers XLT Krystle (1) Listened to what we wanted in a Ford Explorer XLT (2) Stayed focus on showing us Ford Explorers XLT (3) Explained all the rebates & the trade-in value (4) Helped fill out the military forms (5) Krystle w/Matt’s help gave us a good deal on our 2019 Explorer XLT Thank you !!! More