Archie Cochrane Ford

Happy Treated well. Happy with purchase and price. Was shopping for used but bought new. I don’t enjoy shopping for cars but overall experience was good. Treated well. Happy with purchase and price. Was shopping for used but bought new. I don’t enjoy shopping for cars but overall experience was good. More

Obnoxious and Rude sales people We stopped in to buy a new pick up. We were told we would have an offer in 30 minutes. An hour and a half later, we had not received any kind of offer We stopped in to buy a new pick up. We were told we would have an offer in 30 minutes. An hour and a half later, we had not received any kind of offer. We decided to leave. The salesman had no clue what he was doing. His supervisor was rude, obnoxious, and argumentative. After 10 minutes and the third time I asked for my keys returned, the obnoxious supervisor brought in an offer. They offered $15000 below blue book for my trade. When I laughed and said "uh....No", the team became even more rude, bordering on threatening. I had to push my way out of the building while the supervisor yelled at me for leaving. The sales manager followed me out asking what had just happened. I was answering him when the supervisor came out and started berating me again for " not dealing". I made a suggestion as to where he could park his pick up and left. This would have been the 5th new pick up I had purchased at Archie in the last 15 years. Never again. Very rude sales people. The body shop has been sitting on two repair job checks for 18+ months promising they are going to repair our vehicles. I will be finding another body shop, too. Archie used to be a great dealership. What a joke now. More

GOOD AS ALWAYS Had just an oil change and turn signal bulb replaced. Still not sure that my previous problem was fixed, but will have that addressed in the spring/s Had just an oil change and turn signal bulb replaced. Still not sure that my previous problem was fixed, but will have that addressed in the spring/summer. More

Great service Tom Otremba and Archie Cochrane family are great to deal with. Great service and great people. Thank you. Love my Jeep Grand Cherokee overland. Trie Tom Otremba and Archie Cochrane family are great to deal with. Great service and great people. Thank you. Love my Jeep Grand Cherokee overland. Tried going to another dealer in Miles City and service was very poor. So glad I found Archie Cochrane. Thanks Tom for guiding me through Billings, it scares me ( especially in winter) and you were great. Means allot to me that you had the patience to help me get through. More

Devin Aiello is friendly, and good to work with. My old van needed a new transmission from Mercedes dealership. Devin picked me up from my hotel and helped ease the pain as much as possible. I've b My old van needed a new transmission from Mercedes dealership. Devin picked me up from my hotel and helped ease the pain as much as possible. I've bought a handful of vehicles now, and I think this was the best experience I've had. More

Not anything special but good service. Just like any other car dealer they lowball you on your trade. They take forever with paperwork. I figured that they could do a trade value for me whi Just like any other car dealer they lowball you on your trade. They take forever with paperwork. I figured that they could do a trade value for me while I test drove the vehicle I was looking at. Nope. Wasted another hour of my time after I got back before we even started dealing. I still bought the vehicle after haggling with them on the price. It wasn't top of the line dealing but it wasnt my worst. More

Purchase of used F150 Went in to buy a used rig to use in place of my feed truck. I found a certain truck on their website and a nice gentleman named Matt called immediate Went in to buy a used rig to use in place of my feed truck. I found a certain truck on their website and a nice gentleman named Matt called immediately once I put an inquiry in. He came in on his way off just to accomodate my timing in Billings. The transaction went quick and while we were waiting on final details, he gave my husband and I a tour of the service dept. I would recommend these guys 110%. More

Purchase of used car Dealer and sales person were very easy and friendly to work with. Answered any questions we had. Helped us to understand the complicated electronics Dealer and sales person were very easy and friendly to work with. Answered any questions we had. Helped us to understand the complicated electronics in the car we purchased and also said we could come in anytime with questions and we would get help. Would buy from them again. More

Service turned around I had a pervious bad experience with this dealership's service department. It was a couple of years ago, but it was still bad enough to question worki I had a pervious bad experience with this dealership's service department. It was a couple of years ago, but it was still bad enough to question working with them. The length of the service was a little long this time around, but it was an overall good experience. Our salesman was very personable and willing to work with our situation. Randy in finance was great to work with! I think my husband could have been there for hours talking about hunting/guns with him! Thank you for all of your help! More

Comfortable purchasing process I was met by a courteous salesman who really listened and didn’t pressure me. Took time to go the extra mile for us a find us a great vehicle that wou I was met by a courteous salesman who really listened and didn’t pressure me. Took time to go the extra mile for us a find us a great vehicle that would meet our needs and budget. More