
Archie Cochrane Ford
Billings, MT
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Showing 378 reviews
Blaine did a great job. Blaine did a great job with our trade in and selling us a f350. Good communicator and understands the details of the process. Thanks Blaine Blaine did a great job with our trade in and selling us a f350. Good communicator and understands the details of the process. Thanks Blaine More
Returning Ford customer K. Spang sales lady she search twice F550 found purchase t 550 jus rolled off t trailer found what I wanted top sales lady will purchase again referring family friends to Archie twice F550 found purchase t 550 jus rolled off t trailer found what I wanted top sales lady will purchase again referring family friends to Archie Ford w K. Spang ask for More
Truck Buying Experience at Archie Cochran Ford As we approached the dealership we were greeted by Andrew Paynter. I was immediately impressed when Andrew asked if we had been working with someone, As we approached the dealership we were greeted by Andrew Paynter. I was immediately impressed when Andrew asked if we had been working with someone, which showed integrity on his part. We had stopped in to look at a vehicle we had viewed online. Andrew quickly retrieved the vehicle for us. It turned out that it wasn’t quite what we were looking for. Andrew then looked through the truck inventory searching for a truck that matched what we were looking for. There was only one and when we saw it we knew it was the one we were looking. We then completed the rest of the steps to finish the purchase and drive away with our new truck. We were very pleased with the attentiveness and professionalism of the staff. We really appreciated how well we were taken care of. Based on our experience we highly recommend Archie Cochrane Ford and Andrew Paynter. More
Happy customer The Edge is an excellent car. Archie Cochran ford knows their business and provided excellent customer service. We worked with Krystle Spang primari The Edge is an excellent car. Archie Cochran ford knows their business and provided excellent customer service. We worked with Krystle Spang primarily which was excellent. Definitely going back! More
Good Experience Working with Kevin O'Connor was enjoyable. He was professional and knowledgeable. He even spent time with me on a day he wasn't scheduled to be at Working with Kevin O'Connor was enjoyable. He was professional and knowledgeable. He even spent time with me on a day he wasn't scheduled to be at work. He showed me everything on my new car and was eager to answer all my questions. More
Totally satisfied Charles was by far the associate I have ever came in contact with. He was accommodating and not to aggressive and was able to read me as a person. I Charles was by far the associate I have ever came in contact with. He was accommodating and not to aggressive and was able to read me as a person. If I was to buy a truck again I would seek him out. I did make the choice to buy from you instead of Bozeman mainly because of him. Everyone I met the day I bought it was stellar. Thanks. More
EXCELLENT SERVICE and Experienced employees. Very easy to work with. No pressure sales! Willing to go above and beyond. They stayed late help and Kent came in on his day off to finalize the deal. Very easy to work with. No pressure sales! Willing to go above and beyond. They stayed late help and Kent came in on his day off to finalize the deal. Very professional. More
Great. We had a good experience. Happy with the vehicle that we purchased. Everyone was very friendly. Questions were answered in a way that we could underst We had a good experience. Happy with the vehicle that we purchased. Everyone was very friendly. Questions were answered in a way that we could understand. More
Great experience Very good trade in value delivery to my front door was a new and great experience.new truck purchase was done entirely on line I was made very comfort Very good trade in value delivery to my front door was a new and great experience.new truck purchase was done entirely on line I was made very comfortable with deal my sales associate was very friendly and helpful! Stewart Strever thank you very much job well done. More
Not up to their normal level of service I brought my F350 in for a regular service. They always take the truck back on time and finish in the timely manner, as they did this time. However, t I brought my F350 in for a regular service. They always take the truck back on time and finish in the timely manner, as they did this time. However, they completely ignored my request to check the front passenger door. We had been hearing wind noise at higher speeds and we wanted to have a look. I was told that this is normally a body shop issue but the mechanic would have a look at the hinges and the latch. When I picked up the truck, I was told that they found nothing wrong with the door so might want to make an appointment with the body shop. Fast forward one day. I decided to look more closely at the door myself. I lifted up on the door with it in the open position and immediately noticed movement that shouldn't be there. So I zero'd in on the top hinge and found one of the nuts to be very loose. I tightened the nut the problem was solved. This tells me that the mechanic didn't even bother to look and that is disappointing. More